Rated 4.2 out of 5 by 26
Rated 2.0 out of 5.0 by okaybyme411 Far below my expectations
As a valued member, I cashed in my hard earned points to stay at the Holiday Inn Express in Stevens Point when I was there for a funeral. There are many choices in SP, but we chose the Express because of my experiences with it in the past. Unfortunately, this trip did NOT meet my expectations.
First, our toilet was plugged in the room we were assigned. Thankfully, the helpful night staff person transferred our room immediately. We were put in a clean room right next to the elevators, which provided a plethora of noises to keep us awake until late hours of the evening. When we checked in, she told us we had our choice of rooms - so I'm not sure why we got put (out of the whole hotel) right next to the elevators.
At promptly 6:45 in the morning, we were awakened to the very disturbing sound of rocks being heaved up onto scaffolding, and then at 7:00am, the even better noise of rocks being cut. The hotel is redoing the front entrance, and they were out doing stone work at this early hour on a Saturday. We were really looking forward to sleeping in a little bit (especially with the time change) but were wide awake due to work right outside our window.
The noisy stone work continued as we got ready. I will say, this hotel had a very clean room, clean bathroom, and HOT showers! We headed downstairs at 9:00am - 30 minutes before breakfast was supposed to close. We always choose HI Express because of their great breakfast, but once again, this hotel was the exception.
There was nothing hot left to eat except one cinnamon bun. There wasn't even any coffee! We waited 10 minutes then went and asked the front desk associate if breakfast was being refilled. She was very helpful in tracking down the breakfast associate who took her time filling breakfast in. She brought out more cinnamon rolls (delicious), decaf coffee, and 6 pieces of bacon. By this time, about 12 people were waiting for breakfast. After they took their turn in line, the food was out again, and we did not get the opportunity to get hot coffee or any hot breakfast, so we ended up leaving.
Normally, I always look for the HI Express' wherever I am staying, but I cannot say I will be coming back to this one. All the staff was polite and helpful, but this night was anything but restful.
November 20, 2013
Rated 5.0 out of 5.0 by John9202 Great place to stay on the way to the UP
Second time in a month I've stayed here on a trip to the UP. I plan to make this my stop every trip up there.
November 14, 2013
Rated 4.0 out of 5.0 by Gail07 Reliable and worth coming back
I've stayed here before and always have had a good experience. The strong point is the cleanliness of the rooms. Also, it's very quiet. The only thing different about this particular visit is that the shower drain was emptying very slowly and that I couldn't seem to get an adequate temperature in the room. Other than that, I'll keep coming back. It's a very comfortable hotel.
October 23, 2013
Rated 5.0 out of 5.0 by travelingcorpchick1234 Great helpful staff, good breakfast, easy to find, pillows not very good
Overall this was a great stay. My 1st night there the room next door kept slamming their door (all night). In the morning I asked the front desk person if there was anything they could do. The girl said she was very sorry, offered a room change and to take my luggage up for me, as I was going to be away for most of the day. The 2nd night was quiet and wonderful. The breakfast was good, the staff helpful, IHG rewards were nice, rooms were clean, but the pillows were softer and flatter than I care for. (then again I like the memory foam pillows and have a bad neck / back)
October 5, 2013
Rated 1.0 out of 5.0 by waterfall39 room and food
We have been to many Holiday Inn Express's and I would say that this particular one we were not impressed at all. Our first night we were up at 5 am because the walls are so thin we could hear the kids jumping around and screaming. We called and immediately moved our room to the the third floor. That night we could hear a room 2 doors down full of people laughing and talking loudly. It seemed as if the walls were made of paper.
The breakfast was okay, however, it seemed like when we got down there at 9 am, there was nothing out and we had to ask the girls working it to please put some more food out. They were not very friendly either.
We visit Steven's Point a few times a year and I am not sure I would come back.
October 2, 2013
Rated 4.0 out of 5.0 by handymanZ nice stay
It was a comfortable and clean room. The only problems were the mini fridge didn't work and I had to reset the cable box twice to watch tv.
October 1, 2013
Rated 5.0 out of 5.0 by Frank9981 Comfortable Beds and rooms.
Always have a good bed and a quite room. The location is close to hotels, shopping and close enough to the Highway exit.
September 18, 2013
Rated 5.0 out of 5.0 by sargeand1 Quiet and relaxing
We like this place because it is close to our friends and the great access to restaurants, sites and highways. The room was the same one we had before and the quiet there was super. Very friendly staff also.
August 29, 2013