Rated 4.2 out of 5 by 30
Rated 5.0 out of 5.0 by Ditchdoctor Had a great stay
We arrived late and did not have a reservation. The check in girl was very nice and was able to help us get more towels for the pool when needed. The room was very nice, clean and warm. The bed was fabulous. Would stay again. In the morning after a great nights sleep we had a wonderful breakfast. The auto pancake maker was really cool. When asked for more items the young lady was able to provide more within a minute or so. Great job. Check out was easy.
February 3, 2014
Rated 4.0 out of 5.0 by JohnG63 Hotel Is consistent.
Happy with the hotel but the last time I was there 2 dogs were barling at night and then again at 6AM.
January 23, 2014
Rated 5.0 out of 5.0 by BK stay Large room
Room was very large and accommodated the roll away bed with no problem. Breakfast bar attendant was working at a 5 star rating that morning. She should be the example for all attendants in the system to follow!
December 30, 2013
Rated 4.0 out of 5.0 by Milli33 Good hotel but pets are allowed, and it shows
Fairly good hotel and accommodations. However, my only issue is that pets are allowed and it shows. Carpet was stained, dogs barking even at night, I felt I was staying at a pet motel on my last visit. We have stayed there in the past and it was better in terms of the pets before. Overall, I would say this is decent with a good free breakfast included, nice pool, and pretty clean room.
December 25, 2013
Rated 2.0 out of 5.0 by okaybyme411 Far below my expectations
As a valued member, I cashed in my hard earned points to stay at the Holiday Inn Express in Stevens Point when I was there for a funeral. There are many choices in SP, but we chose the Express because of my experiences with it in the past. Unfortunately, this trip did NOT meet my expectations.
First, our toilet was plugged in the room we were assigned. Thankfully, the helpful night staff person transferred our room immediately. We were put in a clean room right next to the elevators, which provided a plethora of noises to keep us awake until late hours of the evening. When we checked in, she told us we had our choice of rooms - so I'm not sure why we got put (out of the whole hotel) right next to the elevators.
At promptly 6:45 in the morning, we were awakened to the very disturbing sound of rocks being heaved up onto scaffolding, and then at 7:00am, the even better noise of rocks being cut. The hotel is redoing the front entrance, and they were out doing stone work at this early hour on a Saturday. We were really looking forward to sleeping in a little bit (especially with the time change) but were wide awake due to work right outside our window.
The noisy stone work continued as we got ready. I will say, this hotel had a very clean room, clean bathroom, and HOT showers! We headed downstairs at 9:00am - 30 minutes before breakfast was supposed to close. We always choose HI Express because of their great breakfast, but once again, this hotel was the exception.
There was nothing hot left to eat except one cinnamon bun. There wasn't even any coffee! We waited 10 minutes then went and asked the front desk associate if breakfast was being refilled. She was very helpful in tracking down the breakfast associate who took her time filling breakfast in. She brought out more cinnamon rolls (delicious), decaf coffee, and 6 pieces of bacon. By this time, about 12 people were waiting for breakfast. After they took their turn in line, the food was out again, and we did not get the opportunity to get hot coffee or any hot breakfast, so we ended up leaving.
Normally, I always look for the HI Express' wherever I am staying, but I cannot say I will be coming back to this one. All the staff was polite and helpful, but this night was anything but restful.
November 20, 2013
Rated 5.0 out of 5.0 by John9202 Great place to stay on the way to the UP
Second time in a month I've stayed here on a trip to the UP. I plan to make this my stop every trip up there.
November 14, 2013
Rated 4.0 out of 5.0 by Gail07 Reliable and worth coming back
I've stayed here before and always have had a good experience. The strong point is the cleanliness of the rooms. Also, it's very quiet. The only thing different about this particular visit is that the shower drain was emptying very slowly and that I couldn't seem to get an adequate temperature in the room. Other than that, I'll keep coming back. It's a very comfortable hotel.
October 23, 2013
Rated 5.0 out of 5.0 by travelingcorpchick1234 Great helpful staff, good breakfast, easy to find, pillows not very good
Overall this was a great stay. My 1st night there the room next door kept slamming their door (all night). In the morning I asked the front desk person if there was anything they could do. The girl said she was very sorry, offered a room change and to take my luggage up for me, as I was going to be away for most of the day. The 2nd night was quiet and wonderful. The breakfast was good, the staff helpful, IHG rewards were nice, rooms were clean, but the pillows were softer and flatter than I care for. (then again I like the memory foam pillows and have a bad neck / back)
October 5, 2013