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Rated 4.5 out of 5 by 61 reviewers.
Rated 4.0 out of 5.0 by surprised by no roll out beds We called a few days before we arrived and told them we were going to have our small grandsons with us and requested a roll out for them. We were told it shouldn't be a problem but they are first come first serve. They checked us in 2 hours early and said there were no roll outs even at that time. The hotel and property is outstanding; you even get to use the water park next door if staying at the Holiday Inn Express. Breakfast was good and they kept the items stocked. July 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast Room was clean, comfortable, and my family slept well. This hotel does allow pets and I caught some unpleasant smells at times. Overall, great experience. July 23, 2014
Rated 4.0 out of 5.0 by price When regiistering on line I was charged the full price of the room on June 14, 2014 for a stay on July 12th. I paid for it on my MasterCard on July 1st. At other Holiday Inn Express locations I did not pay ahead and was able to show my military discharge and other military records for a substantial discount. When I registered on July 12th they would not recognize the military discount and would provide no discount. I feel I overpaid for this room. July 19, 2014
Rated 4.0 out of 5.0 by Nice stay with a good recommendation We stayed here on the way to drop off my son at camp in the UP. It was a good visit. The room was a king bed suite with a pullout couch. It was appropriately sized and had a kitchen area which is nice for saving money on meals for the family. Front desk was helpful in recommending the local river front fest happening that weekend - provided some free entertainment. Unfortunately they did not offer me the typical welcome bonus of points as an IHG Platinum Member not even the old style snack & bottle of water offering. Curious - Is that welcome bonus supposed a system wide thing or just if an IHG hotel feels like offering? July 17, 2014
Rated 5.0 out of 5.0 by excellent hotel this hotel is an excellent place to stay. very convenient location. July 17, 2014
Rated 5.0 out of 5.0 by Great Location , Excellent Staff Our family stayed here on our way back from a Holiday trip to Niagara Falls. The room was immaculate and well organized. The Staff was friendly and helpful and overall the experience was positive. This hotel does allow pets on the first and third floors , so if you have allergies to animals make sure to ask for a room on the 2nd floor where they do not allow pets. The only criticism I would have for this hotel would be to update the mattresses . The beds in our room were not very supportive and it impacted the quality of our sleep. Overall we felt this was a good experience for our family and would stay there again. July 16, 2014
Rated 5.0 out of 5.0 by Very good Hotel Stay I found this to be a good value as well as good place to stay. The breakfast choices were good and the food was hot and well stocked. Room clean and comfortable. The hotel is in a very good location. You will not be disappointed if you stay here. I will be returning to the hotel next time I am in the area as well. July 15, 2014
Rated 5.0 out of 5.0 by As good a hotel as will be found Front desk staff great. Continental Breakfast staff on the ball. Good, clean rooms. I would like to be able to reserve my room for next year at this same time when checking out currently, but was told I would have to call in in a couple months. July 14, 2014
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