Rated 4.5 out of 5 by 144
Rated 4.0 out of 5.0 by jessie1000 excellent staff members
Upon arrival, after getting lost in Stirling, I was visiting with my cousin from Glasgow, we were greeted by Morgan and Rona, in a most courteous and pleasant manner, which continued throughout out stay. Both were very helpful, in advising us on times and where to board the park and ride bus at Morrisons, which is just round the corner. They were also able to help, when it was discovered one of us had forgotten the charger for the phone. We must also commend Bryony who was around during breakfast, and her pleasant manner gave the day a great start.
The only down side, which are minor quibbles, the mattresses in room 7 were too soft, and one in particular seemed to have seen better days as it had a dip in the middle. We did not complain as our stay was only short, but I have no doubt if we had done so something would have been sorted. The other thing is the vanity unit in the bathroom (the same in all express sites) once it gets wet, due to the material it made from, the water just runs off onto the floor meaning you are constantly trying to prevent this from happening. If a very small hand towel, or even a facecloth was available this would help with the mopping up on the unit itself, instead of using the tissues. But even with these tiny issues we found our stay to be well above par and most relaxing.
The restaurant which is right next door is also handy and has a good variety of food on the menu.
July 20, 2014
Rated 5.0 out of 5.0 by yvonne57 comfortable bed and great service
Easy to find by car, situated away from the main motorway but close enough to go back onto it quickly.
The staff were all happy and greeted me and my family with a smile and polite conversation, nothing was any trouble, from booking a taxi for us to go to a wedding, to providing us with a toothbrush. The breakfast is excellent value for money, the dining area spotless, tables cleared promptly. The rooms are comfortable and i liked the choice of pillows. The reception staff were very friendly.
July 17, 2014
Rated 5.0 out of 5.0 by Tatoo Good Service And Comfortable Stay
Really enjoyed and really close to Stirling.
Nice place to eat just on the doorstep
Friendly attentive staff
July 14, 2014