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Rated 4.5 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by hassle free check in and out my "normal" check in experience of lost reservations, wrong billing accounts, arriving too early / late etc was thankfully not present here. The staff were all thoroughly professional, but without being robotic, in fact they were super friendly, especially Morgan and bronwhin (the Aussie girl). The place was clean comfortable and relaxed and had great views of the nearby hills / mountains. All in all an excellent place to stay. September 6, 2013
Rated 4.0 out of 5.0 by Lovely rooms good service Lovely hotel with surprising big rooms. The hotel looks and had the feel of a new premises. Well Maintained and we'll laid out especially the breakfast buffet. This however was typical of all holiday inns and nothing special Good stay and would use it again September 2, 2013
Rated 5.0 out of 5.0 Modern clean and comfortable Stayed for 2 nights lovely big rooms and beds. Set in a quiet area but only 15mins walk to Stirling centre or £1 return on the bus from the shopping mall nearby. Staff were friendly and welcoming would recommend a stay here. September 1, 2013
Rated 4.0 out of 5.0 by Room small for three Overall OK, but the room was small for three of us when the sofa bed was open. August 31, 2013
Rated 4.0 out of 5.0 by Excellent Location for a Touring Base We chose this hotel as it allowed us the ability to go East, West and North with ease to visit the many wonderful things Scotland has to offer. August 30, 2013
Rated 5.0 out of 5.0 by Pleasant staff nice to be welcomed and very polite staff thank you August 30, 2013
Rated 5.0 out of 5.0 by "Braveheart" The hotel is outside of stirling - you see the theWilliam Wallace "Braveheart" Monumet from the hotel. Very friendly staff! Tipp: If you go to Edinburgh - go via "North Forth Roadbridge". We had a nice boat trip from South Queensferry - you see the bridges and seals. August 23, 2013
Rated 5.0 out of 5.0 by Happy Helpful Staff Altogether better experience than the other HIE we stopped at on this trip. Staff were particularly helpful and had cheery smiles. Stayed 2 nights and enjoyed them both August 22, 2013
Rated 4.0 out of 5.0 by What a boring breakfast! This hotel is adequate in service and bedroom standard but the self service buffet breakfast leaves a lot to be desired. Orange juice is watery and the only cooked option is sausage, scrambled egg and beans. The same every day - so don't book for long! August 21, 2013
Rated 5.0 out of 5.0 Lovely room and super service The room was excellent for myself and 3 granddaughters aged 17, 5 and 4, The receptionist on duty (I can't remember her name but she hd an American accent!!) was very attentive especially with the children. I will certainly recommend your hotel for service and value. August 18, 2013
Rated 5.0 out of 5.0 by Thanks for all your help! We stayed at this hotel whilst attending a familiy wedding nearby. We were able book adjoining rooms so that our teenage son could have his own room. The staff were friendly and helpful and the room was really lovely. When we checked out we had inadvertently left some luggage in the hotel and were contacted promptly by the staff which saved a long journey back to collect it. August 18, 2013
Rated 5.0 out of 5.0 by Very good value Very clean. Friendly staff who were very helpful. Good breakfast. We had a family room which was a little snug when the sofa bed was pulled out but okay for an overnight stay. Good evening meals at bar/ restaurant next door August 15, 2013
Rated 5.0 out of 5.0 Excellent Accommodation, Service and Staff A very relaxing place to stay and the staff were second to none. Thank you. August 12, 2013
Rated 5.0 out of 5.0 by fab everything location, relaxing, and great staff thanks for a great stay, could not have had better at a 5 star keep up the good work, August 12, 2013
Rated 4.0 out of 5.0 by Good stopover We stayed in a family room for one night on a trip from England to the Highlands. The room was a good size with a comfortable double and a double sofa bed, which was more than enough for us put our 5 month old in his moses basket. The staff were all friendly and gave us some suggestions on where to eat when the pub next door had a one hour wait. A bit outside of Stirling in the middle of an industrial estate, but easy enough to get into central Stirling for restaurants or out to the Wallace monument - although it was a Sunday, so traffic might be worse at other times. August 5, 2013
Rated 4.0 out of 5.0 by Excellent staff and enjoyable stay After shaky start due to room and loud guests the reception staff were fantastic and helpful which certainly made my stay worth while.Very clean and no faults with breakfast.Would certainly return again. August 3, 2013
Rated 5.0 out of 5.0 by lovely but pricey i really love the location of this hotel, its central and comfortable. the beds and pillows are nice and staff are great, always. i do although find it pricey and think you will struggle when premiere inn open around the corner. The one thing i would complain about is breakfast buffet, its all great apart from the hot section, as a vegetarian and somebody who is also intollerant of eggs, the only choice is beans. would be nice to see some warm tomatoes, hashbrowns, mushrooms. we do pay a good rate for our room so dont feel like this is asking too much. August 3, 2013
Rated 5.0 out of 5.0 by family room overnight stay clean and comfortable, nice staff and nice breakfast , ideal for a trip to Stirling , would use again , July 31, 2013
Rated 2.0 out of 5.0 by Not a good experience Aircon broke down at 2.30 in the morning and the room started to overheat and not ideal on one of Scotalnds warmer nights. The hotel can't be blamed for this and hope it makes the agenda in getting fixed for the next guest. What did annoy me was I was overcharged on my check out bill despite the rates for two rooms agreed and pre booked. What really frustrated me most of all that I was the one who was being told that I must be wrong until I produced an e-confirmation of my booking. Management need to take a leaf out of better performing hotels and consider staff retraining in guest relations. July 29, 2013
Rated 4.0 out of 5.0 by Good hotel Good hotel and agreable stay. Easy to park, although far from the center. July 24, 2013
Rated 5.0 out of 5.0 by Pleasant surprise! We were on the Isle of Skye, but the weather was so awful we decided to leave a day early, cancelling our B&B. I was able to reserve a room for that night through the web and paid with points. When we arrived, we were a little dismayed to find the hotel in the middle of a business park. That turned out to be a good thing. It was very quiet, and my husband and I walked across the road to the Eating Inn to share a cider and watch the sunset - which was clearly visible over the mountains that we could see across the business park. The family room was quite comfortable for 3 of us, including our 15 year old son. Overall we were very pleasantly surprised and would stay again if in the area. July 23, 2013
Rated 5.0 out of 5.0 by Perfect for travel to T in the Park My friend and I used the hotel as our base for 3 days at T in the Park. It provided the ideal venue as we were able to access our T in the Park bus via the nearby Park and Ride and were able to be dropped outside the hotel on our return each night. Staff were friendly and interested in what we had been doing without being intrusive and were helpful with regard to transport. Would highly recommend this to other T in the Park goers who do not want to camp! July 22, 2013
Rated 4.0 out of 5.0 by Excellent value for money Stayed for 2 nights with parents. Both rooms were spacious. House keeping good and reception staff friendly. Location was ideal for travel in and around stirling. Only downside was the breakfast - not much of a choice. July 22, 2013
Rated 5.0 out of 5.0 by Fantastic staff Room etc just the same as all other Holiday Inn Expresses - comfortable, clean and roomy with a good sized, well laid out bathroom. However where this Holiday Inn differs is the staff were out standing. All staff - room staff, dining staff and night attendants were courteous, helpful and obliging. the reception staff were outstandingly friendly and helpful and interested in your enjoyment of the area. They obliged by checking out cost and booking taxis. On one occasion when a taxi didn't turn up and we were in danger of missing our coach the receptionist on duty took us to the bus station in her own car. Way and above the call of duty. I would highly recommend this hotel. July 20, 2013
Rated 5.0 out of 5.0 by Excellent value A great value Hotel, very clean and comfortable.Staff were very friendly and helpful. We had a very good choice of breakfast too, will definitely use this Hotel again. July 20, 2013
Rated 5.0 out of 5.0 by Outstanding Stay... I stayed at this hotel for a wedding in Stirling. The staff were very friendly & helpful. The rooms were clean, spacious & very comfortable. The facilities were excellent & the buffet & snacks were good with a full continental breakfast included in the price. Good value for money & in a good location. Would definitely stay here again & would highly recommend. July 9, 2013
Rated 4.0 out of 5.0 Convenient for a family This was a good option for a family of 4. The location wasn't great and it was difficult to find. I stay at holiday inns all over the world. This one was small but functional. July 4, 2013
Rated 4.0 out of 5.0 by Good location and great service The staff was very welcoming and helpful. The room was clean and comfortable. The breakfast held many options. I'd visit again. June 27, 2013
Rated 5.0 out of 5.0 by Nice friendly staff I have stayed in this hotel on a number of occasions and you can always guarantee that the staff will be friendly and extremely helpful. When visiting Sterling I would not think of using any other hotel June 21, 2013
Rated 5.0 out of 5.0 by Thank's for the stay Excelent rooms and very good service. Price is also very good! June 19, 2013
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