Rated 4.4 out of 5 by 48
Rated 5.0 out of 5.0 by lisa1010 Great Hotel
Great hotel, very friendly and everyone very attentive.
July 23, 2014
Rated 4.0 out of 5.0 by ThatOneGuy Little worse than usual
I have stayed at this location many times over the past few years, and I have to say service/quality has gone down a little.
The room was clean, without a doubt. However half of the lights were unplugged in the room! I know, weird thing to complain about, but when you travel all day and arrive in a room at 2 AM and the desk and lights next to the bed don't work, it starts to make you doubt your sanity. On top of that, the TV power was unplugged, as well as the HDMI cable between the Dish tuner and the TV.
Front staff on arrival was so so, and on check out non-existent.
This location is better than the one in Manteca, so it has that going for it. Internet works good. Outside noise is pretty minimal if staying on east side (non highway facing) side of building.
July 20, 2014
Rated 1.0 out of 5.0 by Bummed51 Poorly managed
As a Platinum Member, I have stayed at many HIE's. This one is fairly new and in my opinion, mismanaged. I could list the things I noticed that were poor, but bottom line, it wouldn't matter. It was clearly evident there was of Lack of proper Training of personnel and poor Management.
July 16, 2014