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Rated 4.4 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 by Good Hotel with good access to Motorways The staff were very helpful and looked after me well, I will be going back in the next few weeks. November 10, 2014
Rated 5.0 out of 5.0 by amazing stay Great staff Great location Great rooms Great facilities Over all amazing stay and would definitely return November 8, 2014
Rated 5.0 out of 5.0 by Good value stay We stayed two nights at the Holiday Inn Express at Stoke on Trent. We have stayed there before so knew what to expect. The room we had this time seemed a little dated with stains on the chair and carpet. The air conditioning did not work either. BUT.....considering it was right next to a busy dual carriageway it was remarkably quiet. The bed was extremely comfortable and the other services were up to the usual standard. Breakfast was great with a good variety of food. The staff at reception could not be more helpful. All in all, we had a good stay here and will not hesitate to use it again. November 8, 2014
Rated 5.0 out of 5.0 by Excellent stay Staff were really friendly and helpful, the room was clean and comfortable. November 8, 2014
Rated 4.0 out of 5.0 by Alton Towers Stay Very handy hotel for Alton Towers. Breakfast basic but serves its purpose. Evening meals eaten at Harvester restaurant next door. Room compact and cleverly designed to meet all our needs. Would return for easy location to Alton Towers. November 8, 2014
Rated 4.0 out of 5.0 by comfortable bed the room was comfortable and food nice but the air con was noisy and noisy from family in next room woke us up earlier than we intended November 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Really friendly and helpful staff. Nice breakfast and clean well set out room. November 3, 2014
Rated 5.0 out of 5.0 by very clean and comfortable stay the staff were very nice and they gave us a warm welcome. November 3, 2014
Rated 4.0 out of 5.0 by Alton Towers Stop Off Excellent location and great customer service. A Great place to stop off for a weekend or overnight. Great choice of breakfast and really comfortable rooms. November 3, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel Found this hotel to be suite satisfactory. Convenient location and comfortable rooms. November 3, 2014
Rated 5.0 out of 5.0 by Excellent staff, they actually care about customers! We booked out three rooms as a base for traveling to Alton Towers. The staff are amazing, we asked for a large table at breakfast and were given the conference room because they didn't have a table large enough in the dining room. They made us feel welcome and couldn't help enough, nothing was too much trouble. Thank you! The rooms were basic but comfortable for a couple of nights and very clean. The only draw back was the unusual breakfast, no bacon, fried eggs or mushrooms. Just sausages, scrambled eggs and beans for the hot choices. There was of course bread, rolls, cereals, yoghurts and a selection of jams. All of the Holiday Inn's we have stayed in before have offered a full English breakfast and pancakes, but maybe this is just the express element of Holiday Inn? October 28, 2014
Rated 5.0 out of 5.0 by good experience Good comfortable stay. Excellent self-service breakfast with a very good variety of choice. Bar a little lacking in choice but good parking and location. Would recommend October 26, 2014
Rated 5.0 out of 5.0 Excellent value Excellent value. Slept very good. Breakfast was kind of disappointing, though, but overall a great stay. October 23, 2014
Rated 5.0 out of 5.0 by great weekend We stayed here to visit Alton Towers for the weekend. The staff were very friendly and helpful. The hotel was very clean and the family room was spacious and comfortable. Breakfast had a good selection and there is a Toby Carvery just down the road or harvester next door. So this was a percect location for everything, Alton Towers was only 25 mins away. Fantastic weekend and would highly recommend. Great value October 23, 2014
Rated 4.0 out of 5.0 by Clean, comfortable, relaxing. Friendly staff. Rooms comfortable. Many breakfast choices. Very clean. October 22, 2014
Rated 5.0 out of 5.0 by Happy with stay Exactly what we've come to expect from an HIE. Clean, comfortable and fine for a couple of nights. October 21, 2014
Rated 5.0 out of 5.0 by Cbeebies overnight stay I stayed here with my partner and 2 children, both who are under 3 years old. The staff were very welcoming to all of us and although we are a noisy family with two energetic kids we felt welcome to be there. It was only a half hour drive from Cbeebies so was ideal. The all you can eat breakfast is great when you have two small children. Would definitely recommend. October 20, 2014
Rated 5.0 out of 5.0 by friendly staff and brilliant overall stay I stayed with my girlfriend to visit Alton towers as many people do as the prices of this hotel are a very fraction of the hotels at the park. On arrival the staff where welcoming and friendly and this was consistent throughout our stay. The complimentary breakfast was lovely with a large selection of breakfast items from a small cooked breakfast buffet to fruit, cup cakes and more. The only thing I would say is that there was no bacon but that is a personal preference. I would recommend this hotel to anyone especially if you are thinking of going to alton towers as it is only a short 20-25 min drive away and is brilliant value for money. 10/10 October 18, 2014
Rated 4.0 out of 5.0 by Good value stop off for Alton Towers Our second stay here for visiting Alton Towers next day as it's 30 minutes drive to get there. Book in advance for great value modern room with breakfast included. Warning - check if the football is on at the Stoke City football stadium next door and plan accordingly. October 16, 2014
Rated 5.0 out of 5.0 by Lovely friendly staff Stayed here just for one night whilst visiting Alton Towers for the weekend. The room was fairly basic but comfortable and had everything we needed as well as being nice and clean. The breakfast was nice too. While there were only three choices of 'hot' breakfast - beans, scrambled eggs and sausages - these were all cooked to perfection and tasted really nice. The sausages were particularly good. There were also plenty of other breakfast choices - continental etc - as well as juice, tea and coffee. I have to say that the thing that topped off the stay was the friendly staff at reception and elsewhere, who were chatty and natural. I would definitely stay here again. October 16, 2014
Rated 4.0 out of 5.0 by Really friendly staff It's always nice to be welcomed by a friendly face and there were many at this hotel. Check in and out was very easy and the front desk staff could not have done any more to ensure everything was going to be alright with my stay. October 16, 2014
Rated 5.0 out of 5.0 by Excellent Stay On arrival staff were very friendly when checking us in. The room was very clean and spacious and we had a very good nights sleep. The breakfast the next morning was very good with a wide selection of different foods available. I would definitely stay here again. October 10, 2014
Rated 5.0 out of 5.0 by Relaxing and comfortable The staff were friendly and attentive right from check in to check out. Good lounge and bar area and all very clean. The room was clean and modern with a comfortable bed and clean white linen. Bathroom excellent with plenty of white fluffy towels. Plenty of tea and coffee and an ice machine in the lobby. Plenty of choice at breakfast and very leisurely. A lovely stay. October 9, 2014
Rated 4.0 out of 5.0 Great Hotel marred by parking management issues Good hotel. Great friendly staff. Rooms Clean and better than expected. October 9, 2014
Rated 5.0 out of 5.0 by Meetings nearby Lovely place to stay, my wife and enjoyed our visit. October 8, 2014
Rated 5.0 out of 5.0 by All Good As with all other Holiday inns I've stayed at, nice and clean room. Lots of space, there was even a sofa! Nice and quiet even though it's next door to a dual carriageway. All in all, October 8, 2014
Rated 5.0 out of 5.0 by Excellent Comfortable beds, very clean, excellent value for money and very friendly staff October 7, 2014
Rated 5.0 out of 5.0 by Perfect for Keele university Great place to stay if you are visiting your child at Keele university. Clean, bright, modern and only 15 minutes away. Would definitely stay there again. October 7, 2014
Rated 5.0 out of 5.0 by Friendly staff Cheerful and friendly staff at reception and bar area October 3, 2014
Rated 5.0 out of 5.0 by Impressive Having paid over the odds for another brand hotel stay the night before, we were glad to pull into the clean well thought out spacious car park. We were even more impressed to walk into a clean crisp looking hotel reception to be greeted by polite and courteous staff. Had an issue but it was resolved whilst we popped off to get some dinner. When we got into our room we were impressed with the cleanliness fresh look of the room, the quality and finish of the bathroom. My only criticism was, we could here others around us but, this did not go on late into the night and if anything we were probably trying to find something that wasn't brilliant about this hotel during our stay. Going down to breakfast we had no prejudice of what we were going down to. However we were pleasantly surprised to find an array to suit most tastes. With the staff constantly around monitoring stocking levels and the cleanliness of the dining area I dont think more could have been done to keep it looking tip top and stocked up. I would definitely stay here again and would definitely reccomend it to friends and colleagues. October 2, 2014
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