Rated 4.1 out of 5 by 25
Rated 5.0 out of 5.0 by SpicyPunkin Great Hotel!!!
The front desk staff was very polite and helpful. Our room was clean and cozy. My husband and I were able to relax with the very comfortable king size bed provided. The price for the room was very reasonable. The complimentary break was delicious! Overall, this was a very clean and comfortable hotel. I would recommend this hotel to anyone. My husband and I will be permanent be using this hotel on our return trips to Stone Mountain. We had a very positive experience with this hotel!
September 5, 2013
Rated 5.0 out of 5.0 by Kimberly1977 Easy to get to
Very nice place to stay and take in the sights. Easy to get to and very nice room!
August 12, 2013
Rated 5.0 out of 5.0 by Jeth Great smiles and friendly atmosphere
I had a very pleasurable visit from the very minute I walked into the front lobby. The staff was very polite,considerate and helpful to my whole family.
July 9, 2013
Rated 4.0 out of 5.0 by seniorheff seniorheff
We were sightseeing in Atlanta for a few days and liked the hotel staff very much. Pam was the friendliest person I've ever talked to at any Holiday Inn. She was very helpful at breakfast and check-out time. The other front desk ladies and all the housekeeping ladies were very pleasant and helpful.
The hotels location could not have been better. There was no traffic noise although some guests had very loud kids and did nothing to shut them up. The breakfast staff should have asked the parents to keep them from shouting.
The Metro Cafe Diner was a two minute walk. We ate there at least five times and loved it.
June 28, 2013
Rated 2.0 out of 5.0 by Liz33776 Inadequate Staffing and Bad Smell
We were supposed to stay three nights but checked out after the first night. We had to wait for someone to come to the desk all three times that we needed service and the last time I had to go looking for the lady to check out because there was only one person working and the poor girl was running around doing multiple things. (Both of the desk clerks we had encounters with were very nice). The hotel had a horrible musty odor to it that made it feel unclean, the rooms are outdated and felt dirty although they werent... we checked out and found another local hotel with the same price and much better quality. Considering we always stay at Holiday Inn this was a definite disappointtment.
June 26, 2013
Rated 4.0 out of 5.0 by jjames96 Room was Great
AC could have been a little cooler but I like it cold.. Breakfast was not the greatest but it was very clean.
June 20, 2013
Rated 5.0 out of 5.0 by LULU25 Wonderful Hotel and Staff
We picked this particular hotel because of the brand and it was close to Stone Mountain. The breakfast was great and fully stocked. Our room was cleanest of any hotel we've stayed in. And last the staff treated us like royalty, greeted us every time we left and came back to the hotel, helped us with direction, dinner choices and check out was a breeze. I will definitely stay at the hotel again and recommend it.
June 20, 2013
Rated 1.0 out of 5.0 by Mandy1515 The Ac did not work
The room was nice and the property but the ac in my room was not working and they did nothing to fix the problem. I brought it to there attention twice. I ask for a fan to try and help and they brought up a broken fan and then told me they would see what they could do and it was over 1hr so I went downstairs to see what could be done and the were not even going to help me they were eating and told me they had nothing they could do. I had to go and buy a fan just to be a little comfort for my kids to be able to sleep. I will never go back to this location again.
June 11, 2013
Rated 5.0 out of 5.0 by DoPDALE Good NIghts Rest
As advertised...good clean and friendly atmosphere.
April 23, 2013
Rated 2.0 out of 5.0 by s1sweetser Just ok
Our room was a 'non-smoking' room, but it stunk like old cigarettes. The first morning we were there, the shower would not get hot. I spoke with the guy at the desk and he said that they had a large checkout that morning and the system couldn't handle such a large demand for hot water. This must have been true, because we had no other issues with the hot water later during our stay. Other than that, the staff was curteous and polite, and the breakfast was great as usual.
February 18, 2013
Rated 5.0 out of 5.0 by gsi00750 great everything
the place is very clean.
the staff are very friendly.
February 15, 2013
Rated 4.0 out of 5.0 by NALMICH Be carefull pulling out of drive at this location
No issues with this hotel. Good location, just be carefull pulling out of drive to make left hand turn - kind of a blind spot!
January 5, 2013
Rated 3.0 out of 5.0 by Bigboygiant Check in failure
I gave the front desk a lot of notice that I was bringing in a group and they still did not have the rooms ready by 3PM. This was disruptive and really spoiled what would have been a much nicer arrival experience. Also, on Friday night the front desk men had a casual attitude at best and could be called callous to our people. They did allow us to eat our pizza in the breakfast area, but never said anything nice or welcomed us back to the hotel. I stay at a lot of other brand hotels and every now and then a Holiday Inn. Overall, I must say this was below par for what I am used to with one of your main competitors. They just try harder to make sure everything goes well.
December 13, 2012
Rated 4.0 out of 5.0 by art1 Great location at stone mountain!
nice place to stay when visiting stone mountain and being able to pay for the room with priority club points.
November 22, 2012
Rated 5.0 out of 5.0 by Steph30 Great Experience
Hotel was beautiful, staff was excellent, experience was great. Hotel was really close to Stone Mountain. It was also close to a Walgreen's and Walmart. Refrigerator in room was big enough, bed was comfortable and room was laid out well.
November 7, 2012
Rated 3.0 out of 5.0 by JintFan Hotel Review
The room was comfortable and clean but when my toilet was clogged there was no maintenance staff on the premises so I had to plunge it myself. The breakfast was not near as good as it was a few years ago. Food didn't come out as fast as it should which was frustrating as we were on a pretty tight schedule..
November 7, 2012
Rated 5.0 out of 5.0 by HopefulPiper Hotel conveniently located next to Stone Mountain
A very comfortable hotel conveniently located close to the Stone Mountain entrance gate. Great food choices nearby, some within a 5 minute walk. WalMart and others a two minute drive from hotel. Typical decent breakfast "made famous" by Holiday Inn Express.
October 29, 2012