Rated 4.6 out of 5 by 81
Rated 5.0 out of 5.0 by themutt36 Best staff here!
I was here for a week in May and the staff here was the best I have stayed with. The front desk people were helpful and friendly no matter what time of day. The ladies that served the breakfast were amazing. The room was clean and everything worked. Location was central to anywhere you wanted to go. I cannot sing enough praises for the staff here. Everyone had a smile and acted genuine. Fresh baked cookies were nice too! If you are anywhere in the area, go to this one and stay away from the one in Kent Oh.
June 30, 2014
Rated 4.0 out of 5.0 by Dwood Business Trip to Streetsboro Aurora OH
Hotel was clean quiet good staff/helpful. Easy location to find.
June 30, 2014
Rated 5.0 out of 5.0 by amp1961 Good nights sleep, and friendly staff
I liked the hotel. There was a women that serviced the breakfast room. I was sorry I didn't get her name, but she was very friendly and very nice to speak with. She is a keeper.
June 26, 2014
Rated 4.0 out of 5.0 by danmcd Streetsboro
Overall decent hotel, but some non-smoking rooms still smell like smoking rooms, I was fortunate to get one. Could use some updating like more than one electrical outlet and more lighting.
Breakfast selection was fine and staff was friendly.
June 23, 2014
Rated 5.0 out of 5.0 by Ziggy'sMom Great stay
Traveling West to Chicago. Good sleep, rest and breakfast at this Holiday Inn Express. Would stay again and recommend it highly.
June 17, 2014
Rated 5.0 out of 5.0 by Cgaspero clean clean clean
Excellent facility very clean and accommodating staff.
June 13, 2014
Rated 5.0 out of 5.0 by Mattymatt_5 Great place to go!
Very enjoyable time at this property. Relaxed, unwound, and got away from it all for a night. Which was exactly what we were looking for.
June 11, 2014
Rated 5.0 out of 5.0 by crimson06 Good experience
Nice hotel; great location for business meetings throughout the area; bed was soft; fitness center was lacking, but not much space for much else
June 2, 2014
Rated 4.0 out of 5.0 Good all round hotel
Contacted front desk prior to arrival for info. Within a short time the requested info was sent back by email so very helpful.
On arrival the room was not ready but after a short wait the receptionist had everything under control. Room was clean and comfortable (although did find the previous guests take out in the refrigerator).
Breakfast was well presented with very helpful staff.
May 11, 2014
Rated 5.0 out of 5.0 by wenczer Great place to stay
Our school's baseball team and parents were coming to Cleveland for the Jesuit Baseball Tournament. I made the reservations with Kayla on April 14th. She was extremely helpful & friendly. On April 26th, Chelsea helped our team and parents check in. I cant say enough about how organized and welcomed she made us feel. She was WONDERFUL! She even had maps for the parents to the baseball field! The rooms were very clean and comfortable! The staff did an excellent job and was very attentive to our needs!
April 30, 2014
Rated 3.0 out of 5.0 by Tammyvivi Fine for one night
This hotel was fine for one night. It was clean and fairly updated except the bed. If there had been anyone slightly loud around me I am sure the sound would have come through. As you walk down the hall you could hear your footsteps reverberate giving you the feeling that the structure was not to sound. The workout room was about the smallest I have ever seen and the equipment was old and in poor condition.
April 28, 2014
Rated 5.0 out of 5.0 by Ewayne Breakfast has butter not margarine.
Always a pleasure to stay at this Holiday Inn. Best location for traveling the turnpikes.
April 26, 2014
Rated 4.0 out of 5.0 by Tommy714 Ohio Visit
No problems encountered. Perfect for my two night visit.
March 23, 2014
Rated 5.0 out of 5.0 by Snow80 Great overnight stay due to bad weather
The room was very nice and quiet with good internet connection. The breakfast buffett had a great selection and extremely friendly staff person.
March 16, 2014
Rated 5.0 out of 5.0 by troy2849 Great service and clean rooms
I had a good experience. been here a few times. newly remodeled and very clean. staff very freindly
March 12, 2014
Rated 5.0 out of 5.0 by CG99 Service
My thanks to the welcoming staff for taking the edge of of the harsh winter weather.
February 9, 2014
Rated 5.0 out of 5.0 by yrvsvcmgr Restful night, then rise to the smell of coffee.
Clean, comfortable and a nicely prepared breakfast awaits. The morning dining attendant was very helpful.
It means a great deal not to add the search for somewhere to eat, when you begin your day with a tight schedule.
January 31, 2014
Rated 5.0 out of 5.0 by paul617 Pleasant Stay
Nice Hotel, Clean, Quiet. Day staff at front desk was very courteous upon check-in. Night staff...not so much. Breakfast area and selection was very nice. Lady working in kitchen area was excellent...very helpful and nice every morning. Pleasure to see someone take pride in their job and it shows. Recommend hotel.
January 29, 2014
Rated 4.0 out of 5.0 by glg68 nice place
nice , clean , rewarding !!! great location. very close to all needs
January 26, 2014
Rated 5.0 out of 5.0 by John J. Staff
We very much enjoyed our stay here. The staff was very friendly, seemed like home. Very good location, we will make this a stopping off point in the future.
January 4, 2014
Rated 5.0 out of 5.0 by melmel7399 Nice stay!
The staff was nice and very accommodating and friendly! Food was good and coffee was great! Only complaint was the smell that was stuck in my daughter's hair after using the pool. It was a mildew smell.
November 27, 2013
Rated 4.0 out of 5.0 by businessboundtrent Perfect Self Serve Hotel
Overall this hotel is very nice. It is clean and the rooms are clean. The breakfast area was very nice as well as the lady preparing it. I wasn't able to eat because it was not open when I checked out, but she made sure I had coffee to go. Very nice. The only thing that was not so pleasant was the inability to get the attention of any of the night desk staff, second or third. It is nice to get a good evening or a good morning when you come and go but they pay no attention and those ear buds have to go.
November 25, 2013
Rated 3.0 out of 5.0 by MSGK A bit disappointed
I stayed at this IHG property for business. This was not first time staying here. I was disppointed that I was not welcomed as a IHG member upon arrival and each time I passed the front desk the staff seemed disinterested in guests coming and going. The room was good except for the ac/heater unit. It was loud and seemed to never find a happy temperature so it was on and off all night long; Iended up just turning it off.
The breakfast bar was great and the hostesses both days were wonderful.
There are plenty of local restaraunts near by and the Dennys next door takes off 15% for AARP memebers if you bring it to their attention.
November 18, 2013
Rated 5.0 out of 5.0 by Glennman Nice rooms great breakfast friendly staff
This stay was very enjoyable. The room was clean and the staff was very nice. Free breakfast was very good.
November 18, 2013
Rated 5.0 out of 5.0 by ICHIII Good Location and Ease of Arriving.
after traveling about 500 miles, getting off the toll road and being able to drive right to the Inn was well received. No stopping to ask directions, and once arriving no hassle in parking nor at the desk.
all in all a very pleasant stay.
November 1, 2013
Rated 5.0 out of 5.0 by vincetheprince Worth the money
Front desk person was friendly and efficient, the room was exactly what we asked for, plenty of parking, and the breakfast was good. I highly recommend it.
October 9, 2013
Rated 4.0 out of 5.0 by Visiting2013 Good Service but the drink machine was empty
I stayed for 2 nights. It's convenient with the Denny's next door and the parking lots are connected. Breakfast service was excellent. Kathryn was really friendly and always attentive to what was going on. She was great! She greeted not only myself but others and would chat with you. Other staff members were friendly also.
My complaint would be - how can every machine in the hotel be empty. Every soda machine in the hotel was empty, and the snack machine was empty except for a couple of Almond Joy candy bars. It was a weekend stay. I just can't understand that!
I didn't use the pool so I can't comment on that. Slept fine just would have liked a cold drink in the morning.
October 9, 2013
Rated 5.0 out of 5.0 by Kat57 AWESOME
LOVE THIS FACILITY! LOVE THE WAY THEY KNOW ME EVEN AFTER ALMOST A YR OF NOT SEEING ME.
THANK YOU FOR ALL THE PRIDE YOU TAKE IN YOUR BUSINESS
October 7, 2013
Rated 5.0 out of 5.0 by Rudy65 Great service
I've been traveling quite long and staying at several brands hotels but Holiday Inn are always a safe bet. Good location, warm and friendly staff.
October 1, 2013
Rated 4.0 out of 5.0 by Miller47 Comfortable
Desk people are polite and helpful. Cleaning staff are excellent. Breakfast lady very nice.
September 26, 2013