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Rated 4.3 out of 5 by 168 reviewers.
Rated 2.0 out of 5.0 by Urine on sofa bed quilt Unfortunately, we did not have a good experience. The worst part was urine on the sofa bed quilt. This hotel could be nice, but it needs more staff and better attention to details like making sure the room is not dusty, providing clean linens for the sofa bed, sufficient towels in the pool area, etc. Our room was a good size and the breakfast was fine. But, the urine on the sofa bed quilt ruined it for us. August 22, 2014
Rated 3.0 out of 5.0 by Relaxing experience om pocono My trip to pocono was very relaxing with Holiday in epxress. The hotel was not the most luc hotel but it was good enough to relax. overall it was clean and nice but the internet speed was a bit slow. August 21, 2014
Rated 5.0 out of 5.0 by good spot for family near tourist interests We stayed here after a day at the Coal mine tours, and cave tours. The next day we spent at Kneobels amusement park and hiked the falls on the way home. The room suite was quite adequate for my family--two adults and two children ages 7 and 8. August 21, 2014
Rated 3.0 out of 5.0 by Good Hotel, Bad Breakfast The hotel is pretty nice, however, breakfast service needs improvement. Service staff needs to pay more attention to what the guests need and provide it. August 21, 2014
Rated 4.0 out of 5.0 by Modern and clean The hotel was a nice place to stay. Very clean room. No disgusting "hotel room smell". Excellent mattresses. Only bad thing was at the complimentary breakfast they ran out of eggs, bagels, sausage, yogurt and fresh fruit on our second days stay. August 21, 2014
Rated 2.0 out of 5.0 by Plusses and Minuses This was our first stay in a Holiday Inn Express. We found our room to be clean and comfortable. The quality of the towels was superior; nice shower. Good mattress and pillows particularly appreciated. Did have a problem with the light by the door not being able to be turned off. Had to stand on a chair and remove the light bulbs myself. Additionally, the night front desk attendant was lax in enforcing noise discipline: noisy celebration upstairs kept us awake until 2:30AM. Other than these two negative aspects, which I owuld guess are probably anomalies, the facility was nicely put together and we would choose Holiday Inn Express more time. August 21, 2014
Rated 5.0 out of 5.0 by Great rooms and friendly staff The front desk woman, who was pregnant, was so nice and personable. She told us great things to do and have us a map. Our kids had so much fun in the pool as well. August 20, 2014
Rated 1.0 out of 5.0 by Beddings were not changed I believe with a great deal of training and management this hotel can improve. As guests we did not feel we were treated for the value we paid. Breakfast was not managed properly. Hot water milk ran out and were not replaced. Plates not available. Itched all night because beddings were dirty. Huge Stain on cover and was covered by a clean sheet. This hotel cleanliness was poor. August 20, 2014
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