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Rated 4.3 out of 5 by 245 reviewers.
Rated 2.0 out of 5.0 Not what I expected. Came here for two nights with my two kids and husband. I was disappointment with the cleanliness. I found a used piece of soap on the bathroom floor as soon as we arrived into our room. There were not enough towels for a family of four. There were stains on the bed skirts. The pool was extremely cloudy and the towels they give out at the pool are hand towels. That explains why people would leave the pool area dripping wet. And when you go for breakfast and find a table you need to ask for the person in the back to clean the table for you. Also they run out of breakfast food very quickly and either the items take time to be replaced or they just run out of that item, like they ran out of cinnamon rolls and packaged muffins when we were there. I believe they need one more person on staff at the breakfast area, since there was only 2 people there, the cook and the lady who is responsible for refilling items and cleaning and it was too much for her to keep up with. Staff was all courteous and helpful. And the walls are paper thin. We could hear the person snoring in the next room and there was a child running laps over our heads. February 21, 2015
Rated 5.0 out of 5.0 by Great Hotel Very clean, updated, great room, staff, breakfast, location, pool. February 21, 2015
Rated 4.0 out of 5.0 by Presidents Week End We have stayed at this hotel many times when we visit the casino and outlets. This is a new property and is still in good shape. Could use some other breakfast choices besides the sausage. Did not receive any gift for being a priority member or being noted on the black board. February 21, 2015
Rated 4.0 out of 5.0 by Fantastic Staff Our group of ten people stayed during the February break for 3 nights. The hotel staff was fantastic. Everyone we encountered was friendly, and helpful. The room was clean, but a little dusty on the dresser tops. This was a great place to stay for the money. The pool and the hot tub were great after a day of tubing or skiing. The only drawbacks that we noticed were that the WiFi was clearly not strong enough to support all of the users. I am sure this is because the hotel was booked to capacity, but maybe something they would want to look into. The other thing was that breakfast was very crowded, and the pancake machine was very time consuming. I am sure that on an average week, the machine is fine, but on a busy holiday week, maybe consider putting out trays of pancakes or waffles, to speed people along. We had a great stay and would definitely come back! February 21, 2015
Rated 4.0 out of 5.0 by 異常に薄い壁。快適なベッド。 隣の会話や子供たちが走り回るのがまるで同室にいるかのように聞こえました。枕とベッドはとても快適でしたが、部屋が異常に乾燥してて、肌がカサカサになってしまいました。 February 20, 2015
Rated 5.0 out of 5.0 by very nice and accomodating personnel. We stayed here for one night during winter recess for our kids. We arrived at check-in, had fun in the gym and pool, ordered pizza in the room, and then got ice cream nearby for the room. Lots of relaxation and fun. Next day, fast, early, pretty good breakfast, then off to snowboarding very nearby. Great little vacation! Very clean, economical, friendly, and convenient. We stay at Holiday Inn Express often during our travels. February 20, 2015
Rated 5.0 out of 5.0 by beautiful Facility and wonderful service My children and I had a wonderful experience at the Pocono Holiday Inn Express. The staff was wonderful and the hotel itself was beautiful February 18, 2015
Rated 4.0 out of 5.0 by A clean hotel I was pleased with my room, the check in and check out process and my overall experience. However, I was very disappointed in the guest breakfast. At 7:00 a.m. there were still many "hot" items that were unavailable and my orange juice was very watered down from the dispensing machine. February 17, 2015
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