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Rated 4.3 out of 5 by 169 reviewers.
Rated 3.0 out of 5.0 by Two day stay The Hotel staff was helpful ... but thats wehre the good stops. Lets start in the paking lot that is too small and tight. It took me waiting until another guest moved to wedge my car in a space marked for compact cars. Next the elevator smelled like a wet dog? The elevators in this hotel are right at the exit for the pool so when your waiting for the elevators your standing in water and on a very slippery floor. Next the room.... large.... but not very clean. I stay over 200 nights a year in Hotels and one thing I pay close attetion to is coffee rings. Your see most Hotel room staff only quickly surface clean .. that includeds a look but not a wipe of surface areas like desk or TV or night stands so what Ifind and found at this hotel is coffee cup rings on all those surfaces. that tells me that the maids dont clean surfaes they qickly dust . Now the Bathroom I also look behind the door and beside the bowl and under the sink and what I found in this hotel was they have not been cleaned in several month. yes cleaned not just wiped quickly also the air fan vent it so dusty that its boders on clogged. So was it a bad room no was it very average. It would be nice if the this hotel would look around themselves like from th eye of a customer they would find these issue too. August 25, 2014
Rated 2.0 out of 5.0 by Urine on sofa bed quilt Unfortunately, we did not have a good experience. The worst part was urine on the sofa bed quilt. This hotel could be nice, but it needs more staff and better attention to details like making sure the room is not dusty, providing clean linens for the sofa bed, sufficient towels in the pool area, etc. Our room was a good size and the breakfast was fine. But, the urine on the sofa bed quilt ruined it for us. August 22, 2014
Rated 3.0 out of 5.0 by Relaxing experience om pocono My trip to pocono was very relaxing with Holiday in epxress. The hotel was not the most luc hotel but it was good enough to relax. overall it was clean and nice but the internet speed was a bit slow. August 21, 2014
Rated 5.0 out of 5.0 by good spot for family near tourist interests We stayed here after a day at the Coal mine tours, and cave tours. The next day we spent at Kneobels amusement park and hiked the falls on the way home. The room suite was quite adequate for my family--two adults and two children ages 7 and 8. August 21, 2014
Rated 3.0 out of 5.0 by Good Hotel, Bad Breakfast The hotel is pretty nice, however, breakfast service needs improvement. Service staff needs to pay more attention to what the guests need and provide it. August 21, 2014
Rated 4.0 out of 5.0 by Modern and clean The hotel was a nice place to stay. Very clean room. No disgusting "hotel room smell". Excellent mattresses. Only bad thing was at the complimentary breakfast they ran out of eggs, bagels, sausage, yogurt and fresh fruit on our second days stay. August 21, 2014
Rated 2.0 out of 5.0 by Plusses and Minuses This was our first stay in a Holiday Inn Express. We found our room to be clean and comfortable. The quality of the towels was superior; nice shower. Good mattress and pillows particularly appreciated. Did have a problem with the light by the door not being able to be turned off. Had to stand on a chair and remove the light bulbs myself. Additionally, the night front desk attendant was lax in enforcing noise discipline: noisy celebration upstairs kept us awake until 2:30AM. Other than these two negative aspects, which I owuld guess are probably anomalies, the facility was nicely put together and we would choose Holiday Inn Express again...one more time. August 21, 2014
Rated 5.0 out of 5.0 by Great rooms and friendly staff The front desk woman, who was pregnant, was so nice and personable. She told us great things to do and have us a map. Our kids had so much fun in the pool as well. August 20, 2014
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