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Rated 4.5 out of 5 by 119 reviewers.
Rated 4.0 out of 5.0 by Nice hotel - just beware the thin walls and floors We stayed for 2 nights as we were in the area for some skiing at Camelback. Very nice hotel, very clean and kept up. However, I had 2 issues. First, the parking lot was left with no spots due to huge piles of snow being pushed into corners, eliminating about 15 parking spots. Now on a night when the hotel is full, it became a bit problematic trying to find a spot to park. The second issue I had is probably more related to other guests than the hotel itself, but while trying to sleep, the footsteps of what I would assume were kids running up and down the hallway and in their rooms were quite loud in our room. Luckily, we were exhausted from the day and were able to sleep, but it was rather annoying falling alseep to these running footsteps. I would suggest you request a top floor room if you want a quiet nights sleep! :) February 25, 2014
Rated 3.0 out of 5.0 Comfortable Overall no problems. My issue is with reservations. When I booked a room I was told only king bed with a pull out sleeper was available. I asked for 2 queen beds. I asked to be put on a list if a room opens up to be switched. No such luck. Later to find out that people who were with our group booked rooms after I did and did get rooms with 2 queen beds even some with jacuzzi tubs? The front desk had no answer for me and I was told there were other hotels in town if that's what I needed! Very disappointed in that regard!!! February 12, 2014
Rated 4.0 out of 5.0 by Nice Hotel although front desk released our room 1st night!!! The hotel is nice, clean and fairly new. We arrived late in the day to find out that the front desk clerk had released our reservation! She tried to process my credit card and it didn't go through...found out later she had entered the wrong expiry date, so the transaction wasn't approved. She released our room and we had to stay at a flea bag hotel 5 min away. Although we weren't happy about the first night and the error, we came back for 2nd night and glad we did! February 6, 2014
Rated 4.0 out of 5.0 by Great location and delicious breakfast Near Shawnee and Camelback ski areas. Also great shopping at the Tannersville outlets. We enjoyed the free breakfast each morning and the friendly staff. Recommend either the Irish Pub or Garlique in Stroudsburg for dinner. February 5, 2014
Rated 4.0 out of 5.0 by Breakfast Issues Overall the hotel is very nice. Staff has been great and the rooms are newly remodeled. I have only ONE issue. Breakfast! Now I know that the hotel has posted a breakfast start time 6:30 am and runs till 8:30 am. I understand and it is their choice. What I have a hard time understanding the staff is consistently not ready to serve at that time. It has been EVERY morning that they are just setting up breakfast at or after 6:30 am. It should BE READY to eat at 6:30 not 6:45 and so on. Also they seem to be out of food and beverage on a regular basis in the past week. Hmm, a big name hotel and a bad impression lately. I like this hotel, but they really need to improve on the breakfast timing...PLEASE. January 31, 2014
Rated 2.0 out of 5.0 by Everything not working in room 312 In our room, the door won't close tight. Bathroom toilet flush broken. Heat won't work, the fan won't run only smile came out from the heat. After complain, they only give me discount of $40. I book the room for $180.00. January 5, 2014
Rated 5.0 out of 5.0 by suite stay stayed in the suite (as we are a family of 4). Would have rather stayed in a room with two queen beds but that choice did not come up when i entered the search for 2 adults and 2 kids. That being said the room was very modern, nice and clean. Kids didn't want to sleep on the pull out sofa after being on the super plush bed. free breakfast was nice. it was a step up from a regular continental breakfast. January 2, 2014
Rated 5.0 out of 5.0 by Short stay but great service. Stayed at hotel for 2 nights for convenience to nearby ski resort. Stayed in the king bed jacuzzi room with my two girls and teenage son. Roll away bed rental made it a quite comfortable sleeping arrangement for everyone. We all lives the breakfast and convenience if the fridge and microwave in the room. The staff was kind and helpful. I would definitely recommend and stay at this hotel in the future. December 31, 2013
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