Rated 4.7 out of 5 by 50
Rated 4.0 out of 5.0 by Amanda1972 Great facility
Surprised doesn't begin to cover our stay. Clean facility. Quiet. Friendly staff. Would recommend to anyone.
July 22, 2014
Rated 5.0 out of 5.0 by Over60Cruisers Surprisingly Great Hotel in Sturgis
We were pleasantly surprised at how nice every aspect of our stay was.
The exterior of the hotel is very attractive and well-kept, with flowers and plants all around.
We used reward night points at a discounted rate, and were still able to get a suite, which was a great deal. The suite was wonderful. It was a very large room with two queen beds, two desks, a couch and several additional chairs, a refrigerator, a microwave, a very large bathroom with two sinks, and a wet bar. The bedding was very nice, and the room was, in general, very clean and comfortable.
We found the breakfast selections to be extensive and plentiful. We loved the pancakes which come out of an automatic pancake maker, the hot cinnamon rolls, the selection of yogurts, and many other aspects of the breakfast. We especially liked the fact that at the Sturgis location, the breakfast is available until 10:00 a.m. and the fact that Holiday Inns not only allow you to take food out of the breakfast, but encourage you to do so and provide a doggie bag.
However, the best part of the breakfast was Lulu, the wonderful young lady who works at the breakfast. She was exceptionally friendly and helpful. She was always right there to provide anything we and the other people needed. If we asked for something one morning, she provided it the next morning without us having to ask. There was also another young lady named Klara, who was there a couple of the days we stayed at the hotel, and she was also very nice and helpful. Lulu and Klara are great assets to the hotel.
We found the staff, in general, to be very friendly, helpful, and accommodating. My husband had injured his leg just before we left for our vacation and needed to keep ice blocks on his leg. The staff was very accommodating to let us store our ice blocks in the pantry freezer and to let us access the freezer whenever we needed to.
Another employee who was also helpful was Jim, the maintenance man. When we checked into our suite in the evening, we could not make the remote control for our television work, so the man at the front desk had us come down and pick up another remote, which didn’t work either. The next morning Jim came to check out the situation and to find us a working remote control or to program a universal remote control. But, he soon discovered that our television was an uncommon brand for which there were no universal remote instructions. Jim spent a great deal of time first trying to find another remote in house, then trying to reprogram a universal remote, then checking with stores in the area for another remote, and finally finding the remote where it had fallen behind and under the nightstand and was not easily seen. Throughout this process, he was always smiling and happy, and never let the frustrating situation get to him.
We would definitely recommend the Sturgis Holiday Inn Express to anyone who is visiting the area.
July 20, 2014
Rated 5.0 out of 5.0 by Doug136 Best hotel in Sturgis
Clean, comfortable, and excellent location just off the Interstate in Sturgis. Staff is first rate. Stayed here for business in the area. Not much to do in Sturgis outside of the motorcycle rally, but is close to Deadwood and other attractions in the area.
July 17, 2014
Rated 3.0 out of 5.0 by MiniDriver7 HORRENDOUS INTERNET!
I didn't have very high expectations. The staff was very friendly and helpful, but the internet was painfully slow. I couldn't even connect to my VPN. In this day and age, internet is a MUST HAVE, not a "so slow every page times out before connecting". I will never stay here again.
July 16, 2014
Rated 5.0 out of 5.0 by Matthews50 Sturgis Holiday Inn.....great place to staybl
Excellent Holiday Inn Express. Great breakfast choices and lots of amenities to enjoy. Located a short drive from Rapid city and all the area attractions.
July 9, 2014
Rated 5.0 out of 5.0 by meba Comfortable clean room, excellent amenities
The room was really nice, clean, and had plenty of room. Lots of TV channels, DVD player, nice refrigerator and microwave in room. Loved the water slide in the pool and the hot tub. The food was great, staff were great. Excellent hotel.
July 7, 2014
Rated 5.0 out of 5.0 by Retirement Escape Very clean and comfortable place to stay
We've stayed here at this particular Holiday Inn Express a few times. We've never had any problem or issues whatsoever. Everything has been what you'd want and expect in a place to stay.
July 3, 2014
Rated 5.0 out of 5.0 by riki3fan Another Great Stay
Clean room, comfortable beds, great breakfast, nice staff and shuttle service
July 2, 2014