Rated 4.6 out of 5 by 66
Rated 5.0 out of 5.0 by nina6 Very clean and accomodating staff!
We really enjoyed our stay. Absolutely the only thing we could say negative was the food offered on the continental breakfast did not have much flavor. Was a nice variety and was impressed with the pancake maker. They were the food we liked best.
July 30, 2014
Rated 3.0 out of 5.0 by travels around needs to be updated
Not the worse place I've ever stayed but could be better. The room did not have the best smell... sort of like old cigarettes. I travel a lot so there are worse places - just a little disappointed in this Holiday Inn.
July 30, 2014
Rated 4.0 out of 5.0 by bogwana comfortable bed and great service
love the rooms and staff ,good morning meal we plan to return in the future easy access to bar and shuttle for bars
July 28, 2014
Rated 1.0 out of 5.0 by Lady Rider Dirty Bed
Amber is with the housekeeping staff she was GREAT!!!! She took care of cleaning up after another housekeeper who was not doing his job.
July 28, 2014
Rated 5.0 out of 5.0 by rich123456 Great place to stay
Courteous staff, clean and spacious room, great breakfast and clean facility.
July 28, 2014
Rated 5.0 out of 5.0 by larrysidekick Sturgis, SD
Hotel was clean, staff friendly It was an enjoyable stay.
breakfast had enough choices to accommodate any diet or taste. Would recommend this hotel.
July 27, 2014
Rated 5.0 out of 5.0 by Wrencher Excellant quality
Clean and comfortable rooms; staff was very welcoming and accommodating. Originally we were only going to stay one night in Sturgis, but decided to stay an additional two nights. The quality can't be beat for the location.
July 25, 2014
Rated 5.0 out of 5.0 by Harleyguy Slept great, everything was good. Would recommend
Overall great service, would recommend, and had a good time
July 23, 2014
Rated 4.0 out of 5.0 by Amanda1972 Great facility
Surprised doesn't begin to cover our stay. Clean facility. Quiet. Friendly staff. Would recommend to anyone.
July 22, 2014
Rated 5.0 out of 5.0 by Over60Cruisers Surprisingly Great Hotel in Sturgis
We were pleasantly surprised at how nice every aspect of our stay was.
The exterior of the hotel is very attractive and well-kept, with flowers and plants all around.
We used reward night points at a discounted rate, and were still able to get a suite, which was a great deal. The suite was wonderful. It was a very large room with two queen beds, two desks, a couch and several additional chairs, a refrigerator, a microwave, a very large bathroom with two sinks, and a wet bar. The bedding was very nice, and the room was, in general, very clean and comfortable.
We found the breakfast selections to be extensive and plentiful. We loved the pancakes which come out of an automatic pancake maker, the hot cinnamon rolls, the selection of yogurts, and many other aspects of the breakfast. We especially liked the fact that at the Sturgis location, the breakfast is available until 10:00 a.m. and the fact that Holiday Inns not only allow you to take food out of the breakfast, but encourage you to do so and provide a doggie bag.
However, the best part of the breakfast was Lulu, the wonderful young lady who works at the breakfast. She was exceptionally friendly and helpful. She was always right there to provide anything we and the other people needed. If we asked for something one morning, she provided it the next morning without us having to ask. There was also another young lady named Klara, who was there a couple of the days we stayed at the hotel, and she was also very nice and helpful. Lulu and Klara are great assets to the hotel.
We found the staff, in general, to be very friendly, helpful, and accommodating. My husband had injured his leg just before we left for our vacation and needed to keep ice blocks on his leg. The staff was very accommodating to let us store our ice blocks in the pantry freezer and to let us access the freezer whenever we needed to.
Another employee who was also helpful was Jim, the maintenance man. When we checked into our suite in the evening, we could not make the remote control for our television work, so the man at the front desk had us come down and pick up another remote, which didn’t work either. The next morning Jim came to check out the situation and to find us a working remote control or to program a universal remote control. But, he soon discovered that our television was an uncommon brand for which there were no universal remote instructions. Jim spent a great deal of time first trying to find another remote in house, then trying to reprogram a universal remote, then checking with stores in the area for another remote, and finally finding the remote where it had fallen behind and under the nightstand and was not easily seen. Throughout this process, he was always smiling and happy, and never let the frustrating situation get to him.
We would definitely recommend the Sturgis Holiday Inn Express to anyone who is visiting the area.
July 20, 2014
Rated 5.0 out of 5.0 by Doug136 Best hotel in Sturgis
Clean, comfortable, and excellent location just off the Interstate in Sturgis. Staff is first rate. Stayed here for business in the area. Not much to do in Sturgis outside of the motorcycle rally, but is close to Deadwood and other attractions in the area.
July 17, 2014
Rated 3.0 out of 5.0 by MiniDriver7 HORRENDOUS INTERNET!
I didn't have very high expectations. The staff was very friendly and helpful, but the internet was painfully slow. I couldn't even connect to my VPN. In this day and age, internet is a MUST HAVE, not a "so slow every page times out before connecting". I will never stay here again.
July 16, 2014
Rated 5.0 out of 5.0 by Matthews50 Sturgis Holiday Inn.....great place to staybl
Excellent Holiday Inn Express. Great breakfast choices and lots of amenities to enjoy. Located a short drive from Rapid city and all the area attractions.
July 9, 2014
Rated 5.0 out of 5.0 by meba Comfortable clean room, excellent amenities
The room was really nice, clean, and had plenty of room. Lots of TV channels, DVD player, nice refrigerator and microwave in room. Loved the water slide in the pool and the hot tub. The food was great, staff were great. Excellent hotel.
July 7, 2014
Rated 5.0 out of 5.0 by Retirement Escape Very clean and comfortable place to stay
We've stayed here at this particular Holiday Inn Express a few times. We've never had any problem or issues whatsoever. Everything has been what you'd want and expect in a place to stay.
July 3, 2014
Rated 5.0 out of 5.0 by riki3fan Another Great Stay
Clean room, comfortable beds, great breakfast, nice staff and shuttle service
July 2, 2014
Rated 5.0 out of 5.0 by D2010 Excellent Host Hotel For Camaro Rally
This is my third time staying at the Sturgis Holiday Inn Express for the annual Camaro Rally's. The hotel is fantastic as is the staff. Very comfortable and conveniently located close to event. Love the hotels offered shuttle.
July 2, 2014
Rated 4.0 out of 5.0 by Omaha90210 Front desk needs help
Check in was slow. Nobody at the desk at the peak time. Then she did not apologize for the wait and was not friendly at all. Plus a room next to elevator and vending was not what anyone who travels a great deal wants. When I left the hotel the front desk was again abandoned. Amazing.
June 29, 2014
Rated 5.0 out of 5.0 by Nugget Hunter Chain hotel with a local experince
Frequent business traveler - IHG Platinum rewards member.
This is my favorite Holiday Inn Express. This is where I choose to spend my reward nights in spite of all the other local choices.. New, amazing beds. Friendly, excellent staff knowledgable about entertainment for the adults and family. Small but warm and clean pool.
Gift shop has local wines, cold beer and other fun stuff for all.ages.
Food and drink options within walking distance....but at the base of the Black Hills the options are many.
June 16, 2014
Rated 5.0 out of 5.0 by LadyFoster How Very Sturgis...
The ONLY hotel I've ever seen that sells wine in the convenient store in the lobby. It's brilliant! Room was beautiful and great. Exactly what we expected from H.I.E.
June 14, 2014
Rated 5.0 out of 5.0 by Roadrunner5 Great place
June 12, 2014
Rated 5.0 out of 5.0 by bill95648 Met my expectations, good night's sleep
How can I not give top marks for breakfast? It came with price of the room. Makes me a jerk.
May 14, 2014
Rated 5.0 out of 5.0 by ColonelOliver Great staff
Extremely helpful, gave us recommendations on dinner and an upgrade our room.
May 9, 2014
Rated 5.0 out of 5.0 by DWD14 Excellent Staff
Was treated extremely well and staff accommodated my family with the utmost courtesy and helped resolve a number of issues I was in need of. Due to the over the internet reservations, I was booked into a handicap room and upon arrival was upgraded to a suite for the same price. Very enjoyable stay.
Will make my future reservations over the phone next time and much appreciate the way all issues were handled.
April 30, 2014
Rated 5.0 out of 5.0 by Mr. Mel Sure thing.
When you're traveling, you never know what a particular motel is going to be like. Well, if you're traveling to Sturgis, SD, you can count on Holiday Inn Express. It's one of those "sure thing" recommendations that I am happy to make.
April 23, 2014
Rated 5.0 out of 5.0 by Abbotts90 Nice modern hotel
Great place to stop and rest! Nice clean hotel with friendly staff!
April 16, 2014
Rated 5.0 out of 5.0 by Ron M Nice place
Nice place, very clean, nice staff and very affordable.
March 17, 2014
Rated 5.0 out of 5.0 by Louise4 good place to stay overnight
Very clean, affordable, comfortable facility. Staff is friendly. Food choices are the usual. It seemed like there were flannel sheets on the bed which was a surprise, but so nice as it was a blizzard outside. Would gladly stay there again. The new policy with IHG seems to be recognition only for higher status in PC. We have found this to be true over 8 different locations on this trip.
February 23, 2014
Rated 4.0 out of 5.0 by DonnaK67 Visiting family
We stayed at the hotel for several weeks over Christmas visiting with family and friends. The hotel is in a good place in Sturgis and conveniently located near the interstate. Spearfish and Rapid City are close by for shopping and have way more restaurants than Sturgis. The staff at the hotel are all very nice and friendly and were very helpful to us during our stay. My only complaint was the breakfast menu they put out because it was the same every other day. The sausage they put out was very mushy and didn't taste like sausage. The eggs must be out of a bag because they taste like card board. We usually only got tea and coffee and paid for our breakfast outside of the hotel. We have been staying here for years and will continue to come for more years to come.
January 15, 2014
Rated 5.0 out of 5.0 by jjjjjjjjjjjjjjjj best hotel/motel in sturgis,sd
The best place to stay in the black hills of south Dakota really like that older nite auditor was super helpful and made are stay most enjoyable we will stay again thanx to all the Sturgis,sd h.i. express staff
January 13, 2014