Rated 4.6 out of 5 by 56
Rated 5.0 out of 5.0 by Joeykid 73rd Sturgis Rally
Nice hotel with friendly staff The only thing that was missing in room microwave and mini fridge Breakfast buffet was good with hot and cold selections .Shuttle was great to downtown Sturgis.
August 17, 2013
Rated 5.0 out of 5.0 by MikeH90 Sturgis Bike Week
This hotel was ready for bike week. Bar in the lobby, extended breakfast hours, t-shirts for sale, shuttle to downtown, etc. The staff was great.
August 13, 2013
Rated 5.0 out of 5.0 by Henry8th Staff was excellent in assisting me stay for one night longer than reserved
I thoroughly enjoyed the stay in Sturgis and my ability to stay there on short notice. I don't know whether it was because I am a priority club member or the accommodations were just there. However, the staff seemed to try real hard to get me in an extra night than what my reservation was for. Thank you.
August 8, 2013
Rated 5.0 out of 5.0 by SleeplessinPortland Great Hotel
Had a great time at Sturgis this year. This hotel is top notch. We had great parking for our truck and trailer, close to our room. The staff went out of their way to accommodate us and made us feel like we were guests in their home. One note: be sure they know what you are driving and where you are parked or you will get a nasty-gram on your truck from the owner threatening to have you towed. Would be better to check people in WITH their license number and make/model of rig than to write a threatening note about towing a $150k rig full of Harleys when the assistant manager gave specific permission to park where I parked. Breakfast was missing the gravy every day except two. HIE advertises hot biscuits and gravy daily, so was a bit disappointing, but all in all, was a great place. But otherwise a great experience and we had a lot of fun.
August 5, 2013
Rated 4.0 out of 5.0 by Travelalot60 Another great HIX
My husband and I stayed her for two nights in late July 2013 just ahead of the Sturgis Rally. This is a very nice, clean hotel with very friendly staff from the front desk gals, the kind breakfast staff, to Jim Bob in maintenance. Jim Bob even gave us directions on where to go to ride the trails up in the hills. The breakfast staff did a wonderful job each morning trying to keep up refilling foods with a full house of hungry guests. Our only complaint is that while the beds are very nice, the mattress pad on top of the mattress is not. It feels like plastic and gets very hot and uncomfortable at night. You would do your guests a favor if you replaced them to a more breathable fabric like a lot of other hotels have.. Other than the uncomfortable, hot, mattress pads this a great hotel and we will be back.
August 4, 2013
Rated 5.0 out of 5.0 by dws54 great location
had a excellent time got upgrade to a suite so decided to stay an extra night
July 8, 2013
Rated 4.0 out of 5.0 by Tom2013 Superior Customer Service
We stayed in several different hotels during a 3 week vacation across America. While the Sturgis location is great for visiting the Black Hills and the breakfast was always good, the Customer Service at this establishment was above all others. Dana at the front counter greeted us and ensured we had an exceptionally comfortable, relaxed stay. We stayed at other HIE on this trip, but none offered the friendliness of the Sturgis HIE. Thank you!
June 23, 2013
Rated 4.0 out of 5.0 by Inot44 Good service, clean room
We thought that the price we paid for a room it would include a microwave & a small refrigerator. We have stayed at other hotels which charge less & offered these items & more.
June 21, 2013
Rated 5.0 out of 5.0 by lar59330 Great Stay!
This was our second stay at this location and it was very nice. Exactly what we have come to expect from the Holiday Inn Express. My only complaint would be that there were no hard boiled eggs for the breakfast on the second morning of our stay but clearly I'm still here so it wasn't the end of the world :-) Very clean, nice staff.
June 11, 2013
Rated 5.0 out of 5.0 by MINICooperS One of the best
This has to be one of the best Holiday Inns this traveler has ever stayed at. Everything from the room to Internet service and even laundry facilities was perfect. Parking was convenient, and the desk clerk had my priority club reservation all ready even when I arrived at 11:30 that night. Without a doubt this was a great stay.
June 6, 2013
Rated 2.0 out of 5.0 by Carollin Nice lobby, bad room
We often stay in Holiday Inn Express when we are travelling and have come to expect some consistency in their hotels. This inn was an exception and not in a good way. The lobby was nice, the breakfast good, and the staff very nice. However, our room was awful. First, the lighting consisted of 2 very dim lamps and two banks of overhead fluorescent lights. One switch operated both banks, so the choice was semi darkness or glaring, industrial quality lighting. Second, the bathroom had one switch that operated both the lights and the fan. So, if the lights were on, the fan was on and it sounded like an airplane taking off. Third, NO REFRIGERATOR IN THE ROOM! This is the only HIE I have ever stayed in that didn't have a fridge in the room. Overall, this felt like a low budget motel that is not worthy of the Holiday Inns or your money.
May 28, 2013
Rated 5.0 out of 5.0 by DeadwoodJerry 3-22-13 Presidental suite
We stayed overnight for my birthday the room was great. Theonly complaint I had was that the coffee pot was not cleaned, but the front desk staff was on it right away.
I would stay again anytime! !
March 28, 2013
Rated 5.0 out of 5.0 by clint4 comfortable room and great service
Very friendly staff. Clean rooms. Great atmosphere.
March 8, 2013
Rated 5.0 out of 5.0 by PierreBob Sturgis vs Deadwood
This is a nice place and on a weekend when Deadwood hotels are reportedly full or want to gouge you at a rate 3 to 4 times what Sturgis will charge, this is a bargain. I wanted to have a few drinks, catch dinner, and gamble a bit and the Stugis Holiday Inn Express shuttle was able to drop me off and pick me up in Deadwood. The only downer was they will only drop you off at Cadillac Jacks and you're on your own to get to South Main via taxi or trolley. The driver and staff were awesome. A decent tip to the driver was all it took and he came back to pick me up after midnight. It is clean hotel and 15 minutes from Deadwood.
March 3, 2013
Rated 5.0 out of 5.0 by jjjjjjjjjjjjjjjj great staff super clean rooms will stay again
the best place to stay in sturgis,sd by far. also great rates
January 8, 2013
Rated 5.0 out of 5.0 by lorettalab Nice place to relax on a long trip
We were very happy with the handicap room. It was a very nice place for my Grandfather to shower. Thank you.
October 27, 2012
Rated 5.0 out of 5.0 by paakmartin1 Very Nice Hotel
The HIExp in Sturgis, SD is a very nice facility conveniently located to visit northern and southern Black Hills venues. The staff is very friendly and helpful and I would very much recommend this facility for visits to the area.
October 19, 2012
Rated 5.0 out of 5.0 by Jenna26 Clean room and nice lobby.
The Holiday Inn Express at Sturgis was extremely clean and the beds and pillows were very comfortable. The shower and bath were nice and the fireplace and lobby were inviting. There is coffee and hot water available in the lobby. The staff was very pleasant. The televisions were nice in the lobby, eat in area and room. The breakfast had a large variety of food. I would highly recommend it.
October 14, 2012