Rated 4.5 out of 5 by 146
Rated 3.0 out of 5.0 by Brinkafoos Nice
It was clean and friendly. Wish there had been an indoor pool.
January 14, 2016
Rated 5.0 out of 5.0 by JannSam16 Beautiful and Clean. Friendly Staff
We will be coming back. Great place to stay. Wish the food tasted a little more authentic but other then that.. AWESOME.
January 11, 2016
Rated 4.0 out of 5.0 by Motherof2youngladies Clean, Friendly, and nice decor!
This hotel is great! The front desk lady went out of her way to help us when we arrived late. We had a problem with the room key not working.. turned out to be a malfunction in the actual door unit. Tried batteries but it did not work. Long story short.. she was very friendly and patient with us. Ended up getting another room across from the one we originally were given. All in a short amount of time. Everything is kept very nice and clean and updated. LOVE the shampoo and conditioner containers attached to the shower wall instead of those pesky lil bottles we normally get in other hotels. Breakfast was ok tasting.. not the best but there was so many things to choose from. We will definitely stay here again on our next road trip.
January 11, 2016
Rated 5.0 out of 5.0 by pilotcav Great service and personable staff
I had to be near my 88 year old mother as she was having health issues. The hotel was located near all my relatives. The staff was so wonderful at our comings and goings. Dorothy, Selena, Miguel were so super. I felt as they were part of my family. It was great to have a hot breakfast each morning before heading to visit my mother at the nursing home. All their wonderful smiling faces and hugs greeted me each morning. We did experience a problem with our laptop while trying to stay in contact with family members and pay our bills online. Miguel was so nice in seeing that our problem was solved in a matter of minutes. I just can't say enough about all the wonderful staff and the clean, cheerful hotel during our holiday stay. It sure helped to see the lobby decorated and everyone cheerful as well.
January 10, 2016
Rated 5.0 out of 5.0 by Screwball outstanding staff!!
Arrived late at night without reservation. Front desk staff extremely considerate and efficient in getting two very tired travelers into a fresh-scented room and a very comfortable bed with a nice choice of pillows for each of us. In spite of being quite close to the major interstate highway, room very quiet and dark to allow for a good night's sleep. Next morning, breakfast fresh, very warm or cold, as appropriate, with very considerate ladies checking on us to offer any assistance we might need. Checkout from room to out the driveway might have taken all of 5 minutes! Very enjoyable stay! Thank you to each of the staff!
December 27, 2015
Rated 5.0 out of 5.0 by RandyO47 Holiday Inn Express® and Suites Sulphur Springs
Very nice and polite staff thru out hotel. rooms are large and roomy so you are not running into the furniture all the time. Beds where very comfortable as well as pillows. The only thing that I can say against the hotel; is the amount of noise, you hear the truckers running down I30 all night and the doors slam in the rooms. But overall I would recommend to anyone that wants a restful place to lay your head!
December 15, 2015
Rated 3.0 out of 5.0 by Kelga Turned out ok in the end
If needed I would try the Hotel again. Due to the trouble with the origional check in my room was upgraded. Comfortable stay for travel.
December 10, 2015
Rated 5.0 out of 5.0 by Lisa42 Just one small detail
My experience was excellent at this property, except for one thing. I dropped something on the floor by the desk, and when I went to pick it up, there was an empty bottle under the curtain, of a lubricant. Other than the missed item by housekeeping, it was perfect
November 27, 2015