Rated 4.3 out of 5 by 29
Rated 5.0 out of 5.0 by Becky67 Great Hotel stay
We stayed 3 nights at this property. Room was exceptional. Mattress was good and we had everything we needed to feel right at home. The lady working in the breakfast room could have been more helpful. I asked for light yogurt and got the impression I was bothering her. We had breakfast all 3 days there and never saw her crack a smile. She could have made us feel more welcome.
September 25, 2013
Rated 5.0 out of 5.0 by mrsb89 Best Holiday Inn yet!
We stayed in one of the handicapped rooms. We were amazed at the luxuriousness of the room. We both agree that the room easily could be compared with and was of the same caliber as the Ballantyne Hotel in Charlotte, NC. Wished we had been able to stay longer. Will definitely stay there next time we are traveling through Texas.
September 17, 2013
Rated 5.0 out of 5.0 by SheriRinTX THIS Holiday Inn Express is THE STANDARD by which all others should be compared!
This was the 2nd time in 14 months that I stayed at this hotel and it was an ABSOLUTE PLEASURE once again!
The staff is friendly, courteous, and helpful.
The building, inside and outside, is gorgeous. The furnishings throughout the building are outstanding.
Thank you for setting the bar so high...I wish all hotels were this nice. I've stayed at very expensive hotels that were not near as nice as this hotel.
It is a true joy to stay here. Makes me want to drive thru Sulfur Springs, Texas more often!
September 9, 2013
Rated 4.0 out of 5.0 by panhandle panhandle
got the same service I always get a very pleasant stay
September 8, 2013
Rated 3.0 out of 5.0 by Impartation Good Choice for the area
Nice hotel and a good choice for the area, however....
I was disappointed and a little frustrated to discover too late
that they failed to put any bar soap in my room. I was already in the shower when i made this discovery. I had to use shampoo to shower with. I understand it was just an oversight on the room attendants part. I have stayed at many hotels in my life and this was the first time i can ever recall not having any bar soap in the room anywhere.
The man at the front desk when I first arrived didn't really represent the hotel very well with his demeanor and tee-shirt attire. It appeared that he was just filling in for someone and had to get someone to check people in. First impressions really do matter. I think the GM should be more selective who he places at the front desk.
I was also disappointed that the pool didn't have a hot tub.
After driving a lot and putting in a long day it would have been really nice to spend time in a hot tub or Jacuzzi. Other than that, the hotel is nice, clean and it was a good choice for the area at a very fair price.
September 1, 2013
Rated 2.0 out of 5.0 by jarhnv No keys and Computer problems
When I checked out in the mourning from the night before it took almost 20 mins to get a receipt. I had to spend a 2nd night due to work. When we checked in once again the keys where not ready. The clerk at the front desk was allot better. He had to reboot the computer like 4 times and call for assistance on the computer. He finally checked us in by hand after waiting over 30 mins. He did say thank you for being a platinum member. He also said that they had no upgrades. They need to do something about the customer service at this hotel. I also recommend you get someone in to look at computer!!!
September 1, 2013
Rated 2.0 out of 5.0 by jarhnv Front Desk
The clerk at the front desk was not very nice. He did not say anything about me being platinum. When we checked in the keys were not ready , so he got on the computer and just stared at it for about 15 mins never telling us anything. He did not offer me a upgrade and then just gave us our keys. He did not show any customer support. There is no Hot tub at this location.
September 1, 2013
Rated 2.0 out of 5.0 by gpd1185 Guest reception
We arrived right at 3 pm. One other guest was waiting for their room as well. It took 30 minutes to get my room ready after arriving & my colleague waited over an hour. Other rooms on my floor were still being cleaned close to 5 pm.
The over all stay was fine, room was clean & comfortable, but the professionalism of front lobby staff upon and after arrival was unacceptable.
August 19, 2013
Rated 4.0 out of 5.0 by Gmzdad Nice, clean and comfortable with one minor inconvenience.
The inconvenience was during the check-in process. Arrived at 3:00 on the dot and had to wait in the lobby till 4:15 to get to my room. Not only that but two other individuals walked in after me and got their rooms before I did!!! Rooms were clean and comfortable and grounds were just as nice.
August 19, 2013
Rated 5.0 out of 5.0 by Cinric Hotel and Staff
Great Hotel, clean ,comfortable, roomy, great equip in fitness center. The young man on duty was friendly, enthusiastic, outgoing very personable. Even made cookies for the guests
very impressed. Highly recommended
August 12, 2013
Rated 5.0 out of 5.0 by LandCD Gorgeous room and great service
This was our second stay at the Holiday Inn Express in Sulphur Springs, and once again we loved our room and the hotel front desk staff. We stayed in King Arch room, and the room is elegantly appointed (we are well traveled and you don't often see this level of furnishings or decorator touches in a hotel chain), spacious and the bed is very comfortable. The front desk staff is friendly and accommodating. We will not stay anywhere else when visiting Sulphur Springs!
July 18, 2013
Rated 5.0 out of 5.0 by lemons Review
Staff is great and the hotel is just perfect. Beds are so comfortable. Best hotel ever! My favorite!
July 15, 2013
Rated 5.0 out of 5.0 by lemons Review
Hotel is awesome, my favorite hotel ever. Staff was wonderful and the beds and rooms are so comfortable. Couldn't be better!
July 11, 2013
Rated 5.0 out of 5.0 by Rback Great hotel for the price!
This is a beautiful hotel .... plush carpeting and lovely furniture....the outdoor pool was an unexpected plus. Our shower head "sang" to us and the bathroom sink drained slowly but that was our only hiccup in a great stay. The gentleman on duty downstairs gave us excellent dining option advice also! We will return on our next
Canton TX shopping trip!
June 8, 2013
Rated 5.0 out of 5.0 by Dac43 One Night Stay
Holiday Inn Express is my favorite motel to stay in, so I've stayed in quite a few of them. Without a doubt, this is the most beautiful one I have ever stayed at.
There are two drawbacks to this motel. As with most of them I've stayed at there isn't enough light above the bathroom sink. It is hard to put on makeup and fix your hair. The other problem was the dining room. There were not nearly enough seats. They have gone overboard on the fancy seating and in turn cut the seating down to nothing. Other people had to leave while still drinking their coffee so my family of 3 could sit down to eat.
In spite of that my family and I would definitely recommend this hotel.
March 29, 2013
Rated 5.0 out of 5.0 by TravelinTexas Outstanding Property - Graet Place to Stay & Great Value
I was very pleasantly surprised by the at home feeling of this property and the professional, courteous, polite and capable staff I encountered during my brief stay. The hotel is pristine and service is superior. I plan to stay at this property if and when a return trip to the Sulphur Springs area is required.
This is indeed a great property with an outstanding staff, comfortable accommodations, and an excellent value for any traveler.
February 13, 2013
Rated 5.0 out of 5.0 by gene851 Nicest HIE Ever
By far, this was the nicest HIE that I've ever stayed in. I wish all were at this level.
December 17, 2012
Rated 5.0 out of 5.0 by Jackiebsn Clean and comfortable room
Everyone was very nice and pleasant. I enjoyed my stay and will recommend to others.
December 12, 2012
Rated 5.0 out of 5.0 by rwd95v Sulpher Springs, TX Holiday Inn Express Great Stay!
Excellent property. Very clean, friendly, quiet, and restful.
I would highly recommend this Holiday Inn Express. As a Priority Club member for many years, this was one of the best. All are good, but this was the best so far. Highly recommend.
December 1, 2012
Rated 5.0 out of 5.0 by RandallJ76 Sulphur Springs Soars !
Our first & second stop and stay with the folks at the Holiday Inn Express in Sulphur Springs was fabulous. They recognized us from a prior stay and we were very personabley treated. A comfortable feel when you come in and throughout the stay. Great breakfast and outgoing folks serving breakfast. A 5 STAR in our book.
November 25, 2012
Rated 4.0 out of 5.0 by Chuckfw Enjoyable
This hotel made our stay in Sulphur Springs more comfortable than any other time over the years. Rest assured, I will always stay here each time I return in the future. Enem the free bottles of water on a hot day was nice.
November 12, 2012