Rated 4.3 out of 5 by 57
Rated 3.0 out of 5.0 by Linda J. Nice Hotel with Poor Staff
Was appauled at the staff person at the front desk. She looked sloppy and her attitude was even worse. Room was clean and neat. Bathroom floor was filthy. Anything dropped went from white to dirty gray. Toilet paper upon check in had about 3-4 squares on it only. Had to change out as soon as used by 1 young granddaughter. No clean towels at pool at 8 p.m. when pool closed at 10:00. The Breakfast was very nice. Wonderful varity and the Breakfast staff was GREAT. Maybe they should let this young lady run the front desk!
August 13, 2014
Rated 3.0 out of 5.0 by swier162 Nice Hotel
Decent HI Express. Not as updated as usual, rooms and hallways were a little outdated.
Friendly staff and top of the line hot breakfast.
August 12, 2014
Rated 5.0 out of 5.0 by yuccaman Very nice stay
Great deal for a PointBreak. The Lake Charles area isn't exactly overflowing with options, but if I were passing through the area again, I'd strongly consider this hotel again.
August 8, 2014
Rated 5.0 out of 5.0 by Cobra750 Comfortable bed and great service.
Hotel was awesome and staff was super friendly. We love Holiday Inn and have used in Philly, California, Fort Davis and Florida.
August 7, 2014
Rated 5.0 out of 5.0 by PW48 excellent hotel
This is an excellent hotel. I have stayed here before, and have never had any problems. Hotel is clean and staff is excellent.
August 7, 2014
Rated 5.0 out of 5.0 by namvet6566 This hotel and staff should set the standard
My first impression was this was a new facility. After speaking with a member of the staff I learned that actually this property had been in place for several years. The grounds were manicured and in the midst of other properties that just did not measure up. The entire facility beckoned you to relax.
August 7, 2014
Rated 5.0 out of 5.0 by tmahn642 Just right
great location for my work; I feel safe in this area and the services are more than I need, I can stay anywhere, price is no object, I choose this property repeatedly; so I get a great deal and great value at this location.
August 4, 2014
Rated 5.0 out of 5.0 by MrsC1968 Best Holiday Inn Express EVER!
Norma checked us in and told us right away that we would find this hotel to be the best. She was enthusiastic, and friendly, therefore giving us the urge to check things out! From location, to comfort, to total relaxation - this hotel stands out from the others that we have stayed at. This was our 5th hotel in 7 days. To say it was outstanding is oversimplifying it. The hot tub was incredible, the indoor pool was actually indoors and clean, the beds were so comfortable that I did not want to leave. And the shower was to die for! To top that off, the friendliness of the staff was incredible. Norma was definitely the best hostess I have ever met!
July 31, 2014