Rated 4.3 out of 5 by 143
Rated 1.0 out of 5.0 by Lou999 Non-smoking room but I could smell smoke
I was in a non-smoking room but I could smell smok. the public and common areas you could smell smoke.
For what I paid for that room it was not a good value for my money.
The breakfast area look like a after thought. It was very small, very little counter space for food choices. And the area smelled like smoke.
The counter angent when I checked in wasn't friendly. I presented my IHG membership card and she acted like it was no big deal. I asked if they had government discount, answer-NO. I asked if they had AARP discount answer-NO.
Very short and cold answers. I did not feel welcomed at all.
June 24, 2015
Rated 4.0 out of 5.0 by acoolnickname made me get two rooms
This is the only Holiday Inn Express that made me purchase two rooms. We have four children under the age of 16. We have never had a problem with purchasing only one room before. I was mostly unhappy with that fact. However, they did give us a cheaper rate than quoted originally, but we still had to pay more than we could afford for two rooms. We love the Holiday Inn Express Chain however, if you want your family to be able to be in one room don't go to the one in Sulphur. We like our kids to be with us in the same room when staying in a different place.
June 19, 2015
Rated 4.0 out of 5.0 by supersid wi-fi
This hotel needs to up date their Wi-Fi I had to resot to using my mobile hotspot in order to acess internet.Which is something I usually don't have to do at other Holiday Inns.
June 12, 2015
Rated 5.0 out of 5.0 by Mrs. J 61 We needed a good bed
We were in town to watch our grandson play baseball in a tournament. We were pretty certain that his team would lose all the games they played so we really needed a comfortable bed at night. We knew that the Holiday Inn Express would have comfortable beds and would have a great and FREE breakfast in the morning in time for us to get to the first game of the tournament. Win or lose we felt that we would start out with a winner in the cinnamon rolls which you serve for breakfast. We were not wrong.
June 11, 2015
Rated 5.0 out of 5.0 by Theiss Sulphur
nice, clean hotel with friendly staff
didn't eat breakfast, however coffee was good
June 10, 2015
Rated 3.0 out of 5.0 by exotichntr Management was great Beds horrible
Bed was extremely hard and uncomfortable. Evening Management was at least trying to be helpful.
June 10, 2015
Rated 5.0 out of 5.0 by Tcan Nice hotel
Very nice hotel right off the interstate. Staff was very friendly and welcoming!! Typical breakfast, but was very fresh and well stocked. Will def stay here again if in the area.
June 9, 2015
Rated 4.0 out of 5.0 by slim110 Nice Hotel
Nice Clean Hotel to stay at while in Lake Charles.
June 3, 2015