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Rated 4.3 out of 5 by 82 reviewers.
Rated 4.0 out of 5.0 by Hotel Experience The hotel staff was friendly and the room was OK. The only problem was when I returned to the room late at night, I could not open my door. After four trips to the front desk to explain that the key wasn't working and them re keying the card several times and finally the manager going to the room to try it for himself then finally obtaining tools to try to open the door, we finally got the door open. When I left the next morning and close the door behind me, I could not open the door again. Fortunately I suspected that would happen and had all my belonging with me. Other than that, it was a great stay. November 14, 2014
Rated 5.0 out of 5.0 by Excellent Guest Service I checked in and went directly to meetings. Upon my return (about 10:00 pm) I still had not had anything to eat all day and happened to mention that to the night desk person when I was getting some change for the vending machines. John IMMEDIATELY stopped what he was doing, told me that was not a good thing, and listed off the items he had available to offer me from the "breakfast" items in the kitchen. He made up a plate for me that resulted in one very happy guest. He couldn't have been more gracious and absolutely knows what being a representative of the Hospitality Industry means. He was my savior that night. By the way, the change I got from him was going to be used to get water from the vending machines. John said "I can take care of that" and gave me some ice cold bottled water he had available. I travel extensively and am always thankful when I meet someone who knows what Guest Services/Hospitality means. He reminded me that I was his guest and he was there to make my stay the best it could be. He succeeded! Thank you John and IHG November 14, 2014
Rated 5.0 out of 5.0 by Sulphur Staff The Staff is GREAT!!! whatever i needed only had to ask once! November 13, 2014
Rated 5.0 out of 5.0 by Great Bedding The bedding in the room was very nice. it is nice to have the hot coffee all the time. I will surely stay in this location in the near future. thanks. November 9, 2014
Rated 5.0 out of 5.0 by Holiday at the Holiday Inn Sulfur We have a great, relaxing, restful stay at the hotel, and a wonderful breakfast the next morning. All the staff we encountered were friendly and helpful. We will stop in again when we are in the area. November 1, 2014
Rated 4.0 out of 5.0 by Great Comfort I came here just for leisure, enjoyed Sulphur, LA and the room of our hotel was very comfortable, my only dislike was the Internet connection was very poor, but the hotel and staff especially the breakfast servers were very friendly and professional. October 31, 2014
Rated 5.0 out of 5.0 by Clean and comfortable beds While working nights surprisingly restfull sleep during day time. Great cleaning service at night. Overall Great. October 31, 2014
Rated 4.0 out of 5.0 by Comfortable bed Comfortable bed and the pillows are nice too. I like the TV selection, and the restroom is always nice. October 31, 2014
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