Rated 4.4 out of 5 by 94
Rated 3.0 out of 5.0 by Beck24 Breakfast missed the mark
We typically stay at this property when we are in the area because we've had such good experiences. This time, however, the cost was 21% more than usual for the same room and the breakfast was so bad we left and ate at a nearby restaurant. You could see food stocked in the back, but everything that was out was clearly left over, stale, and dried out. We'll try one more time!
January 28, 2015
Rated 5.0 out of 5.0 by AQ1987 Staff
The staff (Chad and Misty)were exceptional during our stay as our stay was for a loss of family member in the Lake Charles area.
Of course this was a very emotional time as many arrangement/changes were made by family members. With these changes, we asked several times for an "extended" check out time. The Staff was very understanding and honored those requests.
This is a highly recommended property when traveling through Lake Charles, LA. Yes the property's cleanliness, comfort, etc is important but the staff MUST stand out. This STAFF did.
Thank you again HIE&S-Sulphur (LakeCharkes).
January 23, 2015
Rated 5.0 out of 5.0 by MissKayy Great Stay
The front desk agent upon arrival was very sweet, can't remember her name! And Regis I believe is the evening clerk name recommended a great restaurant in the area for us. And check out experience was pleasant as well.! Will recommend to others.!!
January 13, 2015
Rated 5.0 out of 5.0 by too long great clean room
great room, best room I have had in a long time, hotel seemed like brand new
January 5, 2015
Rated 5.0 out of 5.0 by CMG63 Great place to stay on I-10
Our family had a great time here. They treated us like their family! We will return when in the area.
December 30, 2014
Rated 5.0 out of 5.0 by Lisa Bug Enjoyable
My only complaint would be...the indoor pool water was a little to cold for my husband and me. But then again...I loved the hot tub and our 3 grand kids loved the pool...
I do wished the pool would have been a little warmer...
Other than that the Sulphur Holiday Inn Express was a great experience!
December 29, 2014
Rated 5.0 out of 5.0 by joani524 A good nights rest
A great place to stay, We enjoyed our evening and a wonderful breakfast.
December 28, 2014
Rated 5.0 out of 5.0 by Lizzy74ru Friendly and accommodating service.
We arrived a little early and Mysti was very helpful in providing us a room. They made us feel very comfortable. Very relaxing atmosphere. We would recommend this hotel to friends and family and will definitely stay there again.
December 16, 2014