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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: SULPHUR
  • Distance From Hotel: 2.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

No pets allowed. A two hundred dollar penalty fee will be assessed to anyone bringing a pet into the building. Only service Animals are permitted.

Parking

Parking

  • Number of parking spaces:119
  • Car Parking Available
  • Complimentary parking for guests.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2010
  • Total number of rooms:84
  • Total number of suites:15
  • Total number of rooms with only one bed:24
  • Total number of rooms with only double beds:45
  • Total number of non-smoking rooms:63
  • Total number of rooms for the physically challenged:5
  • Interior corridor
  • Total number of floors:3

Enjoy Both Lake Charles and Sulphur at this Hotel's Location

Why stay at a hotel in one city when you can have access to two major cities from the Holiday Inn Express® Hotel & Suites Sulphur (Lake Charles)? The hotel's facility is off exit 23 on I-10, which means it's easy to travel around the area for leisure or work.

The hotel's guests staying in Lake Charles or Sulphur, LA for business appreciate that industry giants, such as Conoco, Citgo, Westlake Group, Sasol, Basell,
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Enjoy Both Lake Charles and Sulphur at this Hotel's Location

Why stay at a hotel in one city when you can have access to two major cities from the Holiday Inn Express® Hotel & Suites Sulphur (Lake Charles)? The hotel's facility is off exit 23 on I-10, which means it's easy to travel around the area for leisure or work.

The hotel's guests staying in Lake Charles or Sulphur, LA for business appreciate that industry giants, such as Conoco, Citgo, Westlake Group, Sasol, Basell, Turner Industries and Bridgestone/Firestone, are nearby.

A multitude of deals have been closed and contracts signed in our 1,250-sq-ft meeting room; this space is divisible into two smaller breakout rooms, and full A/V equipment and catering are available.

From casinos like Isle of Capri and L'Auberge du Lac and dozens of golf courses to fishing, hunting and helicopter tours, leisure guests learn that the area truly offers something for every interest. SW Louisiana, known as the "Festival Capital of Louisiana"

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Features
Exceeding expectations, our AAA Three-Diamond and Quality Excellence award-winning hotel's property in Sulphur - Lake Charles, LA provides 37-inch HDTVs in every room and free guest laundry services.

Guest Reviews

Rated 4.1 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by Excellent stay outstanding hotel, great bed, room, service, staff, October 4, 2014
Rated 5.0 out of 5.0 by Nice location The hotel was very nice and kept up. As you walk in the lobby there is a staircase leading to the second floor that was indicative of a Hollywood movie set. We stayed on the second floor and I couldn't help but use the staircase every time! October 3, 2014
Rated 5.0 out of 5.0 by Comfortable Rooms and Friendly Service Nice area and localized near highway, very friendly staff familiar to area and able to recommend great dining spots. October 2, 2014
Rated 5.0 out of 5.0 by Great Hotel except for WiFi I liked everything about this hotel, except for one thing. The staff was superb and quickly responded to any request. They were also very friendly and greeted me any time I walked by the desk. There were two smoking areas outside, so it was more convenient than most hotels in that regard. The hotel was comfortable and quiet and the air conditioning was excellent. The one thing I did not like was the wireless internet. Each time I turned off my I-Phone or IPad, the entire sign in procedure had to be redone in order to return to WiFi. These devices always recognize a previous WiFi, so that only one sign-in is normally required during a hotel stay. This was very annoying and time consuming, so I often used data instead of WiFi, which defeats the purpose of having WiFi in the first place. This should be corrected by the hotel. October 1, 2014
Rated 5.0 out of 5.0 by Great Service! This hotel was very clean and comfortable. Nice fitness center. The staff was very friendly! Espcially Melinda, she was always happy to see my coworker and I. I would definitely stay here again if my travels bring me back to Lake Charles. September 23, 2014
Rated 5.0 out of 5.0 by Relaxing business trip The stay was very relaxing after a long day on business. September 22, 2014
Rated 5.0 out of 5.0 by Exceptional Service great service, quiet location and great location for restaurants and casinos September 22, 2014
Rated 5.0 out of 5.0 by Great room! Very pleasantly surprised by the size of the room! The bed was extremely comfortable and everything up to high standards of cleanliness. Will definitely come back! September 19, 2014
Rated 4.0 out of 5.0 by Musty My room was damp and mildew musty smelling. My friends had the same experience. It appears that the staff sprayed fabreez often to mask the smells. September 19, 2014
Rated 5.0 out of 5.0 by Best Staff Ever Mr. Rodney, Mr. Brandon and Mr. Mike were the best hotel hosts we have ever come across. In town for a tennis tournament and these guys and their team made us feel like we were at home. Will stay at this location whenever back in the Lake Charles area. September 17, 2014
Rated 5.0 out of 5.0 by To see New grandBaby Everything was great, great place to stay, will visit again. September 17, 2014
Rated 5.0 out of 5.0 by An overall good stay The service was first class as were the accommodations and the breakfast. Clearly better that the average HIE. (which are also normally good). My only issue was that in spite of air conditioning the room was muggy. Shame on me, I didn't bring it to the hotel's attention so I don't know if it was a universal problem at the hotel or just my room. September 8, 2014
Rated 5.0 out of 5.0 by This is why I stay at IHG properties Arrived at the hotel after 2 long weeks on the road...only to discover my corporate card was almost maxed out. While the desk clerk was apologetic, but I could see she wasn't in the postion to do much about the denied card. Up steps Rodney (I hope I remember his name right...if not, I apologize). He walked up to the terminal, pointed to a few things for the clerk and I was all set. Apparently he had been listening. He not only removed the taxes so the card would go through, he upgraded my corporate room to a two room suite! I went downstairs and sought him out to thank him personally. He was very 'matter of fact' with his response of "what is it you deserve for being our guest?" He didn't have to do anything....and he would have been in the right. What an incredible, quick, and customer oriented response. Simply fantastic. September 7, 2014
Rated 2.0 out of 5.0 by disappointed slightly Room a/c felt like it left me with high humidity; i expected a continental breakfast, but was surprised there wasn't one, and no one pointed that out September 7, 2014
Rated 5.0 out of 5.0 by Lake Charles Stay Hotel seemed a little musty smelling. Most IHG Television do not get NFL Channel. I'm frequently traveling and miss alot of NFL. September 5, 2014
Rated 5.0 out of 5.0 by Great Service My family and I had a great time and enjoyed the hotel. Great service and friendly staff helped make for an enjoyable stay. We will be back. September 3, 2014
Rated 3.0 out of 5.0 by Good choice for South Lake Charles or McNeese State Visitors. Great location. Newer hotel. Well trained staff. Good choice for south Lake Charles or McNeese State visitors. August 29, 2014
Rated 5.0 out of 5.0 by excellent staff & mgr----great hotel excellent staff & mgr would recommend to all my friends easy location to casino August 26, 2014
Rated 5.0 out of 5.0 by The ONLY place to stay in Lake Charles Extremely clean facility. Safe area and convenient to stores and restaurants. Friendly and knowledgeable employees. Front desk welcomes you with a smile. The bed and pillows are better than my own! I always stay here because I feel at home when I walk through the doors. August 25, 2014
Rated 5.0 out of 5.0 Very pleased I stay at the Holiday Inn in Lake Charles on a business trip and was very pleased. The staff was very friendly and the room was nice and clean. No problems. Also pleased that the fitness equipment in the fitness center worked well. August 23, 2014
Rated 3.0 out of 5.0 by Room Cleanliness Bathroom are was total unclean........................................................... August 23, 2014
Rated 3.0 out of 5.0 by Holiday Inn Although staff were very helpful and greeted me with enthusiasm, the room in which I stayed had a musty smell and the carpet was in need of cleaning or replacement. August 22, 2014
Rated 5.0 out of 5.0 by Great place to stay in Lake Charles We always choose this hotel if we need to stay in the area. It is quiet, convenient and comfortable. The staff here are also friendly and professional. We found breakfast and dinner here to be a good bargain, especially as children eat free. We highly recommend staying here if in the area. August 22, 2014
Rated 2.0 out of 5.0 by I will never stay there again. Awful. Not what I expected from Holiday Inn. The rooms were musty and humid. The shower curtain was too short so my bathroom floor flooded every time I showered. Staff made me feel like I was bothering them for mentioning the musty room. Towels smelled bad. No continental breakfast. Not worth the money when there is a lot of competition in town. August 21, 2014
Rated 5.0 out of 5.0 by Great Service quick and easy check in This hotel is in a great location - easy to reach from 210 area. The service we received at this hotel is the best I have seen in my recent travels. Love the lobby and restaurant. Highly recommend this Holiday Inn. August 19, 2014
Rated 4.0 out of 5.0 by Great place to stay except for two minor things Holiday Inn Expresses are almost always great places to stay, however, this time I was lucky enough to have both while loading and unloading my vehicle hotel guests smoking at the entrance way. While I appreciate their freedom to smoke outside, doing it right where people are trying to load or unload their vehicles is just rude. The hotel's no smoking policy should extend to the front entrance area. Of course, no policy can make up for people just being rude. Also, I expected to have the normal complimentary free breakfast and this hotel had a full service restaurant, my fault for not checking into it further before booking the room. August 19, 2014
Rated 5.0 out of 5.0 by Quality Hotel excellent accommodations, food at lounge was great. August 18, 2014
Rated 5.0 out of 5.0 by Customer Service The front desk is extremely nice and courteous. I will stay here again. August 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good service Good place to stay. Clean and comfortable with a good staff. August 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Lake Charles Great place to stay. Excellent service provided by staff members. Comfortable rooms. August 14, 2014
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