Rated 4.1 out of 5 by 184
Rated 3.0 out of 5.0 by Beverlyjs just ok
Overall this Holiday Inn Express was good. At check in, we didn't receive the usual reward members hello or an offer of a welcomed gift or points. We later asked for the points. The location needs improvements with housekeeping and a few comforts. We stayed at this site for 2 weeks. The TV cable needed adjustments, no signal (which maintenance fixed), the room door needed adjustment as it took 3 to 4 tries to open and at first the lock wouldn't latch (again maintenance made a great effort to fix). Housekeeping was just average. After a week, we had to ask for our room to be cleaned as the bathroom was in dire need. Service was at a minimal. Clean towels and the garbage were removed daily. That was the service we received. The night reception was great and so were the servers. The breakfast hostess was friendly and did a great job. These staff members received tips.
March 3, 2015
Rated 5.0 out of 5.0 by TrippH Great Stay
I arranged for six rooms for myself and family. We all found our rooms to be clean and well maintained. Staff very friendly. Breakfast was excellent. This hotel exceeded our expectations and was a solid value for the price paid. I got an excellent rate on the hotel website.
February 26, 2015
Rated 5.0 out of 5.0 by Nevaeh777sc Excellent Stay :)
My stay was perfect and the Front Desk Agents/Management went out of their way to make my 1 yr Wedding Anniversary a success. The Front Desk Agents were beyond friendly and knowledgeable. The hotel is clean and quiet. The King size bed was extremely comfortable, where we melted to sleep. The amenities were great. The Fitness Center and Breakfast was ok...The hot Breakfast was average tasting and the Fitness Center did not have much to choose from BUT overall it was a wonderful place to stay and relax.
February 19, 2015
Rated 2.0 out of 5.0 by mad27 needs improvement
My experience was one of the not so good ones. The water never got hot. The rooms were outdated and overpriced. I had to hear dogs barking in the hallway which interrupted my rest and relaxation.
February 19, 2015
Rated 5.0 out of 5.0 by ILA/GENE great service
my wife under going medical treatment/eye surgery at medical facility in that area.will be staying at this hotel again .thanks to IGH rewards.
February 12, 2015
Rated 5.0 out of 5.0 by Bob-O Food service
Employee went out of her way to make sure our food
was hot and fresh. Very friendly and wanted to please all
in our seating area
February 11, 2015
Rated 5.0 out of 5.0 by 4MAO Quiet - Comfortable - Great Location
Needed a hotel the night before for a medical appt. at MUSC - Charleston, for my daughter. Very nice accommodations, peaceful sleep & a great breakfast. Friendly staff made the trip nice!
February 7, 2015
Rated 5.0 out of 5.0 by Angela1963 Nice Stay
Very clean and neat. Staff is accommodating and friendly. Price is good. Good location.
January 31, 2015