Rated 4.1 out of 5 by 53
Rated 5.0 out of 5.0 by Ghostwriter Hospitality professionals who are Pet Friendly
One of the biggest challenges we have when planning a trip is to find a place that will allow our blind, 11-year old Border Collie to stay with us. He is well-behaved and quiet, but most hoteliers act as if we are plotting to destroy their property. Not the Holiday Inn Express in Summerville, SC; our dog was treated like a family member by everyone from the front desk clerk to the housekeeper in the hallway.
Our room was spotless, the bedding was clean and fresh, the mattress comfortable and the bathroom was sparkling. I was surprised how peaceful and quiet the room was even though we were facing the I-26 expressway.
The best surprise of all was the breakfast. When most economy-class hotels offer "breakfast included," they usually mean plain bagels and stale muffins. This hotel offered cheese omelets, pancakes, bacon, cereals, assorted fresh pastries, a variety of juices, milk and fresh-brewed coffee!
I highly recommend the Holiday Inn Express in Summerville, SC. I will definitely be returning.
December 9, 2013
Rated 2.0 out of 5.0 by Mullet old stinky pillows and no AC but excellent follow up
I left a note with the front desk about with a couple of areas of concern. The 2 largest were the AC did not cool well enough (we are experiencing a warm spell) and the bed pillows we old, stank of sweat and needed replacing. To my surprise I had two voicemail messages from the motel when I arrived home. I returned the call and spoke with a manager that was very professional and concerned about my stay. I am impressed with the follow up and will gladly return to the property when I travel the area again.
December 7, 2013
Rated 5.0 out of 5.0 by ColonelDan Have Stayed there for Years and Will Continue
I've stayed here annually for years and will continue to do so. The staff is friendly and efficient, its clean and comfortable and the breakfast is the best I've seen. Mary, the Asst Manager went above and beyond; she is a real keeper. I'll be there next year!
November 16, 2013
Rated 5.0 out of 5.0 by spudboy very comfortable
The accommodation at Summerville were very good. Comfortable bed, quiet room, nice people. Wifi worked well.
November 15, 2013
Rated 5.0 out of 5.0 by Marauder1 Enjoyable experience
We enjoyed our stay. Staff was very helpful. Thanks, Sam!
November 14, 2013
Rated 4.0 out of 5.0 by Phyl17 Convenient location
The check in staff was very helpful. We couldn't get house keeping
to bring us towels and wash cloths. We even called and still had to go down to the front desk and get them. And there was only one staff member on duty after 9pm for the whole hotel on a Saturday night. We had a good value and the continental breakfast was good.
November 13, 2013
Rated 5.0 out of 5.0 by killemallkate nice folks
I have stayed at this Holiday Inn for several years an have always had a great experience. Staff is very helpfull an friendly. I recomed astay here.
November 13, 2013
Rated 5.0 out of 5.0 by RJG4570 Good Location and Facility
Everything about the hotel was nice. Hotel is convenient to the interstate. Many nice restaurants were close by some within walking distance. Rooms were clean and comfortable with refrigerator and microwave. A full breakfast was included with good variety including fruits, cereals, eggs, etc. Overall service was more than adequate.
November 13, 2013