Rated 4.0 out of 5 by 142
Rated 5.0 out of 5.0 by keith14 Clean rooms and Freindly Staff
Very freindly staff with ease in checking in and at check out. Clean rooms
October 21, 2014
Rated 2.0 out of 5.0 by Uptheroaddowntheroad Customer Service
I made my reservation mid afternoon on the day of my arrival. After reserving the room an email was never sent to me with my confirmation number. When checking in close to 9:30pm I waited close to 15 min before an employee showed up to check me. After giving my information they told me no room had been reserved. They asked for my confirmation number but one was never emailed to me. The hotel was completely booked. After researching further they spelled my last name wrong. The employee told me next time I should have provided my confirmation number.....it would be nice if they had correctly taken my information especially because I had been to this location a number of times. I would hope I am not just a confirmation number to this hotel but they would spell my name correctly.
October 19, 2014
Rated 4.0 out of 5.0 great service
From the beginning to the end. The lady in the breakfast room was great. She has been there a long time and it show.
October 19, 2014
Rated 4.0 out of 5.0 by grandma24 great breakfast
great breakfast. bed was hard and uncomfortable. room was obviously just remodeled as new carpet smell was over powering and the carpet still had staples about...the grout and sealing around the tub was still wet (tacky). overall not bad. upon exiting through the side entrance the doors were extremely difficult to open. appearance was of mid-seasonal updating - many bare spots and many weeds. price per night was a little steep (said reason was hotel was at full capacity) law of supply and demand!
October 18, 2014
Rated 5.0 out of 5.0 by rickh301 Consistent overall quality
The Summerville HI Express met my expectations. I have stayed in HI Expresses for several years and have found consistent quality in terms of the facility and friendliness of staff. This keeps me coming back to HI Express when possible as I travel.
I have only one negative comment about the HI Express Summerville. The pillows were not comfortable at all for me. They could be a bit more firm.
October 16, 2014
Rated 5.0 out of 5.0 by RAYSON the beds was very comtfortable
I enjoyed my stay at the holiday Inn Express. I am a retired air force veteran, I have stay at the hotel ever year we have our reunion. The 1608 and the 437 AMS ,retire Air Force personnel we
have been having our reunion at the Holiday Inn Express for the last 10 years or longer. The only year we have missed is 2013. all of our stays have been very good.
October 10, 2014
Rated 5.0 out of 5.0 by pego Friendly staff and clean room
This hotel has improved from years past. The staff were super friendly and the entire hotel was clean and attractive.
October 5, 2014
Rated 5.0 out of 5.0 by willie904 Comfortable bed and friendly staff
Hotel was well maintained. AC went out and we had to change rooms. Staff was very helpful and apologized for the inconvience. Room furnishings was well maintained with a very comfortable bed.
October 2, 2014