Rated 3.8 out of 5 by 104
Rated 2.0 out of 5.0 by No thanks123 Maybe the most disappointing hotel stay I have ever had.
Not sure if anything was actually really good about my two days at the Summerville HI Express. Well, maybe the cinnamon rolls. And actually, the staff was friendly and helpful. Just overall, not a place I will come back to.
From the minute I got to the elevator which actually wasn't working, until I left, there was problem after problem. Some things I reported, some I just ignored, some I just dealt with.
Put it this way, if you like a noises from the hallways coming inside your room, then this hotel is for you. If you like a humid, wet-feeling hotel, then this is it! If you like dirty carpeted floors, stained and scratched up furniture, and unvacuumed hallways, then please stay here. If you like a hotel that shows every bit of its age, then this is it.
I travel for a living and spend about 35% of the year in hotels of some kind. This may have been the worst.
July 20, 2014
Rated 2.0 out of 5.0 by BIRD72913 Expected better
Had better Holiday Inn Express at other locations. Disappointed with this one.
July 19, 2014
Rated 1.0 out of 5.0 by Poolguy127 Dirty and worn
Sorry that we stayed at this particular hotel. We have had good experiences at other Holiday Inn Express.
July 15, 2014
Rated 3.0 out of 5.0 by Tired..... Check-In Prolonged
Checked in after over 8 hours on the road. I had many heavy bags. I was assigned to a room that I found to have a huge fan in the center of the room drying the room.....I was then assigned a different room with the same problem...a large fan in the center of the room! Each time I had to report back to the front desk. The third room was fine....by then I was utterly exhausted and very disappointed in my reception.
July 12, 2014
Rated 5.0 out of 5.0 by Marathon Michael grst location
location awesome for our vacation
close to Charleston, SC
would suggest this location.
easy to find and good selection of places to eat and shop
July 12, 2014
Rated 5.0 out of 5.0 by JARNOLD15 4th of July
Clean rooms, good a/c, hot breakfast each day and terrific pool made for a great 4th of July weekend!
July 10, 2014
Rated 5.0 out of 5.0 by 1PatsFan Comfort
I found the receptionist to be genuinely friendly. The location is close to many businesses. The hotel is well kept.
July 8, 2014
Rated 2.0 out of 5.0 by DThomas Worst 4 of July due to the service of the staff
Staff was rude, substance on the iron messed up my husband shorts, when another I requested another iron it took 45mins and then the staff said it’s the 4 of July we’re busy. Air did not work properly and front desk Tawny was rude and unapologetic for all my concerns. I requested a manager and Tawny said he was not available and he never addressed my issues . I will never stay at this hotel AGAIN!!!
July 7, 2014