Rated 3.9 out of 5 by 118
Rated 5.0 out of 5.0 by LadyDiana Comfortable and convenient
Great comfortable stay and so conveniently located right off the freeway and close to many great restaurants.
Front desk staff was very friendly and accommodating of my requests.
I'll definitely stay here again when I am in the area.
July 27, 2014
Rated 3.0 out of 5.0 by Kestrel57 Ok stay and nice place to stay when traveling with pets.
Good location in Summerville. Good exercise room. Comfortable beds. Quiet unless you are on the first floor. Very noisy during the week, if your room is on the ground floor.
The hotel could use some improvement in housekeeping standards and the breakfast area. Breakfast items are skimpy at times and the food area can get messy. Lack of attention by the breakfast staff is the reason I don't enjoy having breakfast at this HIE.
Our room wasn't cleaned completely during our stay and we lacked enough towels each day. No towels were brought to us when requested the first morning. The next two days, not enough towels were provided and we had to go to the front desk to get more each time.
At check-in at 4:15, no rooms were ready and several guests were waiting for their rooms.
They do allow pets, but don't let you leave them in the room when you go out. I can understand this policy, but find it an unusual policy. Dogs can be crated and if they don't bark, I don't see what the issue is.
July 25, 2014
Rated 2.0 out of 5.0 by Mover12 Very Pet Friendly
Our pets were welcomed warmly by the staff we encountered at the hotel.
There were several people continually loitering in and around the hotel, however.
The furniture in the room was not very high quality, and the carpet smelled BAD!
We checked out a day early. It was a functional stay, but definitely NOT what I'd consider comfortable.
July 25, 2014
Rated 5.0 out of 5.0 by oolw Stay was great
Loved the area in Summerville,my first time in the area.
July 24, 2014
Rated 5.0 out of 5.0 by 1946granpop Excellent location quality service
This was an excellent location for our visit. Easy entrance and exit for interstate and local main roads. Many good restaurants close to site. Room was quiet, comfortable and clean. Room and breakfast were a good value.
July 23, 2014
Rated 5.0 out of 5.0 by Greatful Great service comfortable place
Very nice place and stay. We have been members for many years and would recommend staying at all Holiday Inn always.
July 21, 2014
Rated 2.0 out of 5.0 by No thanks123 Maybe the most disappointing hotel stay I have ever had.
Not sure if anything was actually really good about my two days at the Summerville HI Express. Well, maybe the cinnamon rolls. And actually, the staff was friendly and helpful. Just overall, not a place I will come back to.
From the minute I got to the elevator which actually wasn't working, until I left, there was problem after problem. Some things I reported, some I just ignored, some I just dealt with.
Put it this way, if you like a noises from the hallways coming inside your room, then this hotel is for you. If you like a humid, wet-feeling hotel, then this is it! If you like dirty carpeted floors, stained and scratched up furniture, and unvacuumed hallways, then please stay here. If you like a hotel that shows every bit of its age, then this is it.
I travel for a living and spend about 35% of the year in hotels of some kind. This may have been the worst.
July 20, 2014
Rated 2.0 out of 5.0 by BIRD72913 Expected better
Had better Holiday Inn Express at other locations. Disappointed with this one.
July 19, 2014
Rated 1.0 out of 5.0 by Poolguy127 Dirty and worn
Sorry that we stayed at this particular hotel. We have had good experiences at other Holiday Inn Express.
July 15, 2014
Rated 3.0 out of 5.0 by Tired..... Check-In Prolonged
Checked in after over 8 hours on the road. I had many heavy bags. I was assigned to a room that I found to have a huge fan in the center of the room drying the room.....I was then assigned a different room with the same problem...a large fan in the center of the room! Each time I had to report back to the front desk. The third room was fine....by then I was utterly exhausted and very disappointed in my reception.
July 12, 2014
Rated 5.0 out of 5.0 by Marathon Michael grst location
location awesome for our vacation
close to Charleston, SC
would suggest this location.
easy to find and good selection of places to eat and shop
July 12, 2014
Rated 5.0 out of 5.0 by JARNOLD15 4th of July
Clean rooms, good a/c, hot breakfast each day and terrific pool made for a great 4th of July weekend!
July 10, 2014
Rated 5.0 out of 5.0 by 1PatsFan Comfort
I found the receptionist to be genuinely friendly. The location is close to many businesses. The hotel is well kept.
July 8, 2014
Rated 2.0 out of 5.0 by DThomas Worst 4 of July due to the service of the staff
Staff was rude, substance on the iron messed up my husband shorts, when another I requested another iron it took 45mins and then the staff said it’s the 4 of July we’re busy. Air did not work properly and front desk Tawny was rude and unapologetic for all my concerns. I requested a manager and Tawny said he was not available and he never addressed my issues . I will never stay at this hotel AGAIN!!!
July 7, 2014
Rated 4.0 out of 5.0 by Donna2010 Comfy Beds! Good Breakfast!
Enjoyed our stay. Could have used a little more water pressure but it all worked out
July 3, 2014
Rated 4.0 out of 5.0 by keith14 Comfortable and affordable
I stay here on average 25 times a year. Its always clean! I haven't had a bit of problems since i've started staying here over the last 3 years. Great staff and service!
June 30, 2014
Rated 4.0 out of 5.0 by John S Excellent staff and great value for the dollar
Very nice Hotel, close to everything, Great Staff and Very Good Breakfast
June 28, 2014
Rated 5.0 out of 5.0 by n2blues Great Hotel
We were very pleased with our stay at the Holiday Inn Express Hotel of Summerville.
June 26, 2014
Rated 4.0 out of 5.0 by gg61 nice hotel and convient
we stayed in Summerville for three days at the holiday inn express .the room was very clean the staff helpful and the breakfast was very enjoyable.
June 25, 2014
Rated 5.0 out of 5.0 by Ms. Reader Excellent Stay
I was completely satisfied with our stay. Everything was wonderful and apreciated. One individual did stand out overall. Our room attendant. She was marvelous. As for everything else it was a pleasure staying at this property.
June 25, 2014
Rated 5.0 out of 5.0 by PAT1945 comfortable bed and good service
Arrived at 1 AM and had a 7:30 AM meeting. Bed very comfortable - slept well.
Good breakfast selections and able to eat and still be at meeting on time.
June 24, 2014
Rated 5.0 out of 5.0 by General2014 Worth the price
Centrally located for Low-country sightseeing. Convenient to shopping and fine dining.
June 20, 2014
Rated 4.0 out of 5.0 by Sleepy108 Don't choose room 108
During my stay I enjoyed the cleanliness of the room, friendly staff, and great breakfast choices. I was visiting for a family reunion and enjoyed the option of meeting in the great room to talk and play games. However, my room (108) has a window that leads out to the swimming pool area. People like to congregate to talk and smoke outside this window. I was awakened twice in one night because of noise outside this window. Staff did not seem as caring as I would have liked during this experience. I would choose this hotel again, but a different room!
June 19, 2014
Rated 5.0 out of 5.0 by vibration-engnr Amazing Staff
The hotel itself is typical for Holiday Inn Express. The staff at the Summerville location, though, is definitely a cut above.
They are the main reason I've become a repeat customer at this particular hotel when traveling to the small satellite cities surrounding Charleston, SC.
June 18, 2014
Rated 2.0 out of 5.0 by JoeFab1945 So-So
Room was "Oldish" looking and bathroom was small with a too small sink area for two people. Will probably not stay here again when returning to Summerville.
June 17, 2014
Rated 5.0 out of 5.0 by usmc2891 reasonable rate, good shopping and eateries
Attended wedding of Niece at Sullivan's Island. Was a little out of range but good roads to location. Also near airport as I had to pick up daughters and return them to same after the wedding. Overall a good experience.
June 12, 2014
Rated 4.0 out of 5.0 by taylor1947 Five days in Summerville
The lobby, breakfast area, grounds and pool are excellent. Once you get to the rooms the place is clean, but a little on the old side. When I stayed there last fall the "common" areas were being upgraded, but it still hasn't made it to the rooms. Still, I would stay there again because of the location.
June 11, 2014
Rated 3.0 out of 5.0 by Mike S great staff, but waited on room.
Fantastic front desk staff. But, arrived at 6:30pm, room was not ready. Could not get in till 7:30pm. Otherwise, good experience and comfortable.
June 11, 2014
Rated 4.0 out of 5.0 by Uncle Sam's Cousin Great location, good value, comfortable stay.
Stayed in this hotel before and made sure to return this time. Enjoyed the facility and deffinately the wonderful breakfast. Staff was very friendly and helpful. Hope to return the next time we are in this area.
June 6, 2014
Rated 4.0 out of 5.0 by John S Great Hotel and Staff
Great Hotel, Staff and Breakfast, worth the Value for the Dollar.
Give all the Girls on the front desk a heart for Me.
June 2, 2014