Rated 4.4 out of 5 by 211
Rated 5.0 out of 5.0 by Enernational Great Staff
My check in was smooth and very friendly. Was greeted warmly and with a smile. My request for an extended checkout was met with equal positivity.
March 28, 2015
Rated 5.0 out of 5.0 by JB1JB2 March Stay
Overall the stay was enjoyable and typical. The room was clean with the correct amenities. We felt the pillows were a bit to soft and time to remover the old style shower door and replace with a washable shower curtain with arched rod...provides more space.
Need to update vending machines to accept more than just coins and ensure always stocked with water...all floors were sold out.
March 25, 2015
Rated 4.0 out of 5.0 by Gordo 6 Pillows and bed very comfortable
The extra room they put us in after the noisy first night was a special needs room and the shower sprayed water all over the bathroom floor. Very hard to take shower in this type of room.
March 24, 2015
Rated 5.0 out of 5.0 by Fisher101 Superior Staff & Service
This was a last minute trip to due to a family emergency and we did not have reservations. The staff were exceptional in ensuring our comfort and fast check in and even upgraded our room! The breakfast was much better than normal and there was plenty of space to accommodate all the patrons.
March 20, 2015
Rated 5.0 out of 5.0 by AB Jonsdottir WONDERFUL Holiday Inn Express and Suites in SUMNER, WA!!!
The staff were marvelously helpful, kind, professional, friendly and always willing to go that extra mile. The room was wonderful, the pool, gym, Jacuzzi and business room were superb. The great room and breakfast food were perfect. Because of the fantastic time we had at the Sumner, WA Holiday Inn Express and Suites, we are looking forward to becoming RESIDENTS of Washington State....such wonderful impressions we received of the people because of the wonderful staff at this hotel.
March 19, 2015
Rated 5.0 out of 5.0 by kevin98531 Great room
The only thing wrong with my room was that the bathroom need attention. You could see on the ceiling where I believe a light fixture used to be, because you could see where the area was just painted over. Also, the light fixture closes to the shower, had no cover....you could see the round florescent light bulb.
The bed was comfortable, as were the pillows. Not enough electrical outlets to plug in things like a phone charger. The outlet on the side of the bed, had a lamp and alarm clock plugged in. Should at least have additional, outlets next to the night stand. Other than that, the stay was pleasant, except for the occasional train that went by every once in a while. Also, one of the parking spaces in the back, had a large garbage container in its place.
March 19, 2015
Rated 5.0 out of 5.0 by Mabz Great stay
We had a wonderful, long weekend at this hotel. Staff were very eager to do anything they could to make our stay the best experience possible
March 18, 2015
Rated 5.0 out of 5.0 by Bigskibo Excellent Staff
The staff at this property was extremely helpful. I have stayed at many Holiday Inn properties and this one was by far one of my best experiences.
March 17, 2015