Rated 4.2 out of 5 by 42
Rated 2.0 out of 5.0 by Vic59 Comfortable bed and good breakfast but not much else..
Our room had a noisy heater. Hot water was an issue. It took a long time for the hot water to reach our room. We would start the water and come back later to check to see if it was hot yet. We did not use the shower because we never could get a consistent hot water flow. Pool water was nice but the hot tub water was cooler than the pool. Had a good breakfast:)
December 3, 2013
Rated 3.0 out of 5.0 by jenniebrat Great breakfast!
This hotel is very nice however the train tracks are too close to actually enjoy a good nights sleep. The room was very clean and spacious. Staff is wonderful. The train noise is so bad I would not recommend this hotel.
November 18, 2013
Rated 5.0 out of 5.0 by Ekester55 Wonderful facility
The Holiday Inn Express in Sumner is AWESOME. While close to the freeway exit, once inside you can not hear any road noise.
They offer an exercise room, hot tub and pool. You can have food delivered or go to a special area and buy prepackaged food, such as Teriyaki bowls or Philly Cheese Steak sandwiches plus many more options. THE BEDS ARE TOTALLY AWESOME.
November 13, 2013
Rated 5.0 out of 5.0 by anonymous11032013 Great staff
I have been staying here for 2 weeks at a time multiple times over the past 4 months. From day 1, the entire staff has been friendly and helpful.
One staff member at the front desk was especially attentive, helpful, and extremely friendly. I believe her name is Crystal. I have stayed in 5 star hotels many times and have never had anyone to show more caring to the customers as she does. I had a very minor issue that was very very trivial and she acted like it was the most important thing in the world.
November 3, 2013
Rated 5.0 out of 5.0 by Luap Great Hotel and Staff
I stay at many hotels during a year. These people do everything well. Very well Managed. I will stay here on every visit to this area.
October 28, 2013
Rated 4.0 out of 5.0 by Greg1234 Great Service
The facility and staff were excellent. I would recommend to ownership that mattress and pillows are need of up grade. Would definitely stay here again.
October 27, 2013
Rated 4.0 out of 5.0 by Bakergirl Great room and experience!
It was worth the value and very comfortable. Only problem we had was the spa jets were not working, the tv in our room would not respond to the remote and the DVD player would not come on. They were great and switched our room when the tv quit working, just a little inconvenient. Breakfast had plenty of options and the front desk was helpful with our problems. I would definitely recommend this location.
October 23, 2013
Rated 5.0 out of 5.0 by Fredo398 Good Location, would use again.
This is what I have come to expect from Holiday Inn Express. New, comfortable rooms, good price. Thanks.
October 17, 2013