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Rated 4.3 out of 5 by 129 reviewers.
Rated 3.0 out of 5.0 by Noisy and loud Room faced a rail line. Very loud and not a great experience. August 28, 2014
Rated 5.0 out of 5.0 by Family friendly Our family picked the hotel as the meeting place. I did not know this. A group gathered in the lobby for about an hour, and the staff said nothing… I was waiting to be asked to leave.. :-) Most family left for another party, and four little ones stayed to swim.. Nice stay. August 28, 2014
Rated 2.0 out of 5.0 by rooms vs sleep quality As a hotel itself, it is clean, nice, and well kept. The beds are fairly comfortable and the air conditioner has a temperature setting, which is great. The problem is one of the sides of the hotel faces the train tracks and if you get that side of the hotel, be prepared to wake up at 4:30am by the train tooting its horn and waking you up... even with your windows closed. August 26, 2014
Rated 5.0 out of 5.0 by Super nice Hotel Second stay at this Hotel, I will use this as my night before flight location when flying out of Seatac. Rooms are brand new and VERY comfortable! August 25, 2014
Rated 4.0 out of 5.0 by Sumner Visit This is anise hotel like most HIEs but the one problem I had with my room was the way the "Work Area was setup. I say work area because all of the other HIEs I stay at have that type of area. This one had these chairs that are not real comfortable for working. They were like sofa chairs and there were 2 so you are backed against the AC vent and not much room and since they are not a swivel chair like most it was not one of the better areas like others. Also no lamp on this table and none close by. I enjoyed my stay here but they should would on this area of the rooms with 2 double beds. I looked at pictures of the other room same type of chairs but those had more room. August 25, 2014
Rated 4.0 out of 5.0 by Perfect for Business or Single Night Travel Kudos to this hotel for being a great quick trip spot! The staff was super friendly and accommodated our late night check in without a hitch! This property is freshly updated and right on par for an HIE property. The breakfast bar was fresh & the morning staff pleasant. The room was updated and beds slightly more comfortable than most. The hotel is located right off the freeway, however, you don't hear much road noise at all. We were staying the night for a conference at the Seattle Convention Center. The location was further than we thought it would be and it took us a solid hour to get into the city in the morning with traffic. Plan for an hour at minimum if you are headed into Seattle from this location. It was a one night stay on our part. We would definitely stay here again in the future. August 23, 2014
Rated 3.0 out of 5.0 Train,Train,Trains. If you get a room on the back side be aware that the trains blown there horns all the time. August 22, 2014
Rated 4.0 out of 5.0 by Friendly and Clean, Easy Access Although the landcape around the hotel is rather grim, the staff is wonderful, the rooms are clean and access to the network of highways made getting to and from Enumclaw very easy. The beds were a little substandard, but I had no issues sleeping. I would recommend this hotel. August 20, 2014
Rated 5.0 out of 5.0 by A litlte out of the way, but overall great place to stay! This was an awesome hotel. A little expensive but in comparison to other available hotels, very competitive. The reason for our stay (funeral arrangements) was the only reason I couldn't sleep well. The staff and business center was very helpful to me during this time. August 20, 2014
Rated 4.0 out of 5.0 by Nice stay and great service Very easy to find, nice hotel very clean great service and the rooms nice and roomy and clean. The one side of the Hotel facing the mountains has a train that goes by but did not bother me... may bother others the staff did warn me about this upon check-in. August 20, 2014
Rated 4.0 out of 5.0 by There is a train that comes through multiple times per night. Avoid. There was a train that came through next to the hotel at 11pm, 1am, 3am, and 5am. The hotel is situation next to a highway intersection, so the train was using the horn everytime it passed. Avoid this hotel. August 19, 2014
Rated 4.0 out of 5.0 by nice hotel Very friendly staff at the front desk welcoming us to the hotel. Room very nice and clean. Woman working at breakfast absolutely a delight and very helpful. August 15, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, and convenient Comfortable stop-over between Seattle and Mt. Rainier. August 14, 2014
Rated 3.0 out of 5.0 by Good night's reat Clean Bed and Bath. Choice of Breakfast items pleasing to my family and me. Free WiFi worked. Price was slightly more than I usually pay, but there were several large public Events going on locally; so supply and demand was in effect. I'd stay again if in the area. August 14, 2014
Rated 3.0 out of 5.0 by noise level for sleeping Train going by all night. Train tracks approx. 100 yards from rear of hotel. very loud. August 14, 2014
Rated 3.0 out of 5.0 by A/C Control Issues & Railway noise at night! I stayed this hotel the weekend of (08/08- 08/10) for a family visit in the area. The customer service was outstanding however; it was uncomfortable to sleep during nights. The A/C is controlled by motion and while awake/ moving around the room, it works fine. Once asleep (no movements), the A/C turns off and it was uncomfortably HOT those particular nights. I tried to open the window for cool air from outside, but there were two 18-wheeler trucks parked outside on the road and their engines were running all night. Also, the late train noises were annoying so I had to close the window. I travel often for business and have never seen an A/C controlled by a motion sensor. I am all for energy conservation, however, It only makes sense to have temperature as a primary control and motion as a secondary. It's simply a lazy engineering design! Platinum Priority Club Member August 13, 2014
Rated 5.0 out of 5.0 by Great Choice We were just here for an overnight stopover between SeaTac airport and Mt.Ranier Nat'l Park. Great place to come to after a long flight from the East Coast and a good halfway point to the Park (easy drive to hotel about 1/2 hr from airport and 1 1/2 hrs to Paradise in the park). Easy to find with GPS. Service and staff were as good or better than luxury hotels. Breakfast area was very clean and well cared for. Nothing sloppy. Nice, new hotel in excellent condition. We are very picky about newness and cleanliness...We would stay here again. August 13, 2014
Rated 5.0 out of 5.0 by excellent Breakfast was fresh but wish staff added some more variety instead of same breakfast items. The coffee was excellent. This place is nice, professional and clean!!! August 12, 2014
Rated 1.0 out of 5.0 by Very noisy a/c, lack of response from staff= no sleep We always try to stay at HIE resorts and this stay nearly changed our opinion. Super clean environment and nice property with a great breakfast. However our room had a partially broken a/c unit that was very noisy (it was 95 degrees outside too) so our family didn't sleep at night. When brought this issue to staff they did not offer any option only "oh". Repair guy showed up in the morning when we were trying to leave but didn't do us any good. Wouldn't stay here again due to lack of response from staff on an issue. August 12, 2014
Rated 5.0 out of 5.0 by businees travel i stay in sumner frequently at this holiday inn express. they are always friendly and give great service. thank Tish at the front desk. August 11, 2014
Rated 5.0 out of 5.0 by quick decision to go somewhere We made a last minute decision to go a day early toour final destination and had the wonderful experience of staying here on our way, ease on and off freeway, comfort and food were all excllent. August 9, 2014
Rated 5.0 out of 5.0 by Nice Place Great Place..Smells Good and clean..Had premade omelettes which were surprisingly Good....Ive stayed at ALOT of Holiday Inns and this was by far the Best so far.... August 5, 2014
Rated 5.0 out of 5.0 by Great all a round! Very pleasant stay. Would recommend to anyone. Convient to Auburn airport. August 4, 2014
Rated 5.0 out of 5.0 by Clean, and friendly staff We have stayed on this property before and like the location and feeling of security. Staff are friendly and very helpful. Good selection at breakfast bar and attendent kept everything fresh. Very clean room and comfortable bed. I liked the small but complete fitness room. August 1, 2014
Rated 5.0 out of 5.0 by good experience I had a good experience that I have come to know at al holiday inn hotels. breakfast was good and staff were friendly. the beds were a bit hard for my liking and would definitely benefit from a topper. but overall very good experience. would recommend this hotel when in the area. August 1, 2014
Rated 5.0 out of 5.0 by Great weekend.. Outstanding value for the location. Out of the way (train tracks not far off however wasn't a bother). Easy freeway access north too Seattle and South too Tacoma. Taxes levied by the State/City were a bit much however I guess they need to operate their NON SERVICES IN THIS LOCATION.... Would stay at this hotel anytime... Thanks for a wonderful weekend! August 1, 2014
Rated 4.0 out of 5.0 by Staff is Great The staff and management worked hard to fix the few issues we experienced. We would recommend this hotel and plan to stay here annually. July 31, 2014
Rated 5.0 out of 5.0 by Best Staff Ever! We booked 2 rooms through another party requesting 1 king and 2 queens... we ended up with 2 kings. The staff did everything they could to make sure we were all comfortable for the 3 nights stay. Next time I would book directly through this hotel. July 30, 2014
Rated 5.0 out of 5.0 by Pleasant environment enjoyable stay This was a family visit in the area and the hotel was the nicest and cleanest that we found. We plan on using it in the future because of the overall high standards. The only drawback was the high volume of heavy truck traffic on the road that leads from the hotel parking to the highway. This made turning onto the road difficult at times but had no bearing on a very pleasant stay. July 30, 2014
Rated 5.0 out of 5.0 by Excellent accomodations. The rooms and entire hotel was very clean. I would highly recommend this hotel to any traveler. July 29, 2014
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