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Rated 4.4 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Great place to stay Rooms are always nice and clean, and they do have soft pillows. The staff is always so friendly and helpful, best place to stay in Sumner!! June 15, 2013
Rated 2.0 out of 5.0 Don't expect to get any sleep..... I was very disappointed with our stay because we were woken up 7 times during the night by freight trains blasting their horns as their track wove around the hotel. Every time a train roared past it felt like it was coming right into the room. How can you put a hotel in this location and charge people to sleep when that is the last thing you can expect to do. June 10, 2013
Rated 5.0 out of 5.0 by very clean and quite, This Holiday Inn is exceptionaly clean, service is great, the only Holiday Inn I have stayed at that uses glass dishes and real cutlery in their breakfast room. We were treated very well here. I highly recommend this hotel. June 5, 2013
Rated 5.0 out of 5.0 by Always a great stay On average I stay 2 weeks out of every month. I could not ask for a better place. The staff are the best - Emily, Hannah, Kim, Crystal, and Larry always make me feel welcome. May 17, 2013
Rated 1.0 out of 5.0 by Good rooms, BUT the Trains! It is very unfortunate that no one told us about the trains that went by every hour, night and day. Not only did they go by the hotel, but as they approached they blew their whistle. Then as they went by they, blew their whistle and until they completely went through the intersection near the hotel. The rooms were nice, but we were not able to sleep at all due to the trains. No where on the website or at check in did they tell us about the trains. There were ear plugs in the bathroom and now we know why. If you can sleep through anything, stay here. If you can't sleep through the sound of a train that sounds like it is righ next to you stay somewhere else far far away from this town. You can also hear the train in town so there is no escaping. April 20, 2013
Rated 5.0 out of 5.0 by Good stay We stayed on a spring break getaway. Decent location for what we were after. Friendly staff, clean hotel. April 12, 2013
Rated 4.0 out of 5.0 by Room comfort Our room was very nice, and clean. The water pressure was not very good. Had some trouble using our room keys, but the staff reeled them right away. April 7, 2013
Rated 4.0 out of 5.0 by Good location This hotel is perfect for doing business in Sumner, WA. Rooms are big and comfy, so I can spread out and prepare for the next day's appointments. Nice pool and hot tub as well. If you're on the train side there can be some noise, but not bad. I usually stroll over to Subway for a healthy dinner. Holiday Inn Express is great in that I get what I expect every time. April 2, 2013
Rated 4.0 out of 5.0 by Great Service!!! We always stay at your Hotel durning the Sew Expo. Your staff went over board one night.We didn't want to wait an hour and a half for food one night.So we just went back to our hotel.Your staff took us to a local restrurant with no waiting and brought it back to the hotel for us.That was great service.And we got some good food.We will be back next year. Thanks again Holiday Inn Express. Tawnya McVay March 11, 2013
Rated 5.0 out of 5.0 by Great Weekend I was up for the quilting show. The staff made the weekend great. Even with a mostly full hotel, there was great service, the breakfast area was clean and stocked. Everything you would want in a stay. We were so comfy and content that we added a 2nd night to our visit. The hotel seems to be in the middle of nowhere, but there is easy highway access and we were very close to Puyallup (for the show) and Tacoma (for dinner with friends). March 8, 2013
Rated 4.0 out of 5.0 by Great Stay Staff were very friendly and accommodating. Would stay here again March 7, 2013
Rated 5.0 out of 5.0 by Fantastic time, highly recommend this hotel My wife and I have stayed at this hotel several times before and have always appreciated the warm welcome we receive and clean, spacious and quiet rooms we have had to stay in. February 16, 2013
Rated 5.0 out of 5.0 by The staff is wonderful The woman who checked us into the room was charming. She was so nice about everything, we enjoyed her very much. We love staying at this site, it's off the highway, close to the mall, and close to our family. We always stay here when we come this way from our home. January 26, 2013
Rated 4.0 out of 5.0 by Dependable Like other HIE hotels, the quality and service is dependable. Good, sizable rooms with fridge, always comfy. Having a complementary breakfast is great; cinnamon buns are delicious, eggs could be better. Good coffee always available. Good location for business, but it's also close to Mt Rainier - incredible views driving in this area. At this Sumner, WA location, choose the highway side; the other side has noisy trains. December 10, 2012
Rated 5.0 out of 5.0 by Top of the line I was staying 2 nights at this hotel and all I have to say is that it was an excellent choice. The room was clean, the stuff very friendly and helpful, the breakfast was good and I can't find anything bad about this place. After staying in hotels for 42 years, I consider myself an expert on the subject!! I'm looking forward to come back for another stay. November 29, 2012
Rated 3.0 out of 5.0 by nice property bad location nice property convenient to work but wedged between highway and railroad and next to truck stop. November 17, 2012
Rated 5.0 out of 5.0 by Great for work but. Great property and friendly staff with good location to my work otherwise not a tourist spot. Located in an industrial park next to railroad line. October 24, 2012
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