Rated 4.5 out of 5 by 294
Rated 4.0 out of 5.0 by Autumn66 Great service found here!
I recently stayed at the Holiday Inn in Sumner for a mini-vacation with my husband. From the moment we walked in, the staff were friendly and helpful. I witnessed one clerk go above and beyond to help a customer over the phone. Check-in was a breeze. The breakfast room was pleasant, with options for all tastes. The pool/ hot tub area was clean, water temp was a bit too cold in the pool, and I did slip a few times due to too much moisture from the hot tub. Check out was even easier. I would definitely stay here again.
October 3, 2015
Rated 3.0 out of 5.0 by Geoore Gone Down Hill
We have stayed here several times in the past and was expecting the same this time. After booking a room directly 2 months in advance and requesting a room on the top floor, this was unable to be accommodated at check in. We were placed in a room on the 3rd floor that rumbled as the trains went by. The staff didn't seem to be able to meet our simple request. In addition, the staff had issues with getting the key card to activate. We will be looking for other hotels in the area next time.
October 3, 2015
Rated 5.0 out of 5.0 by MrsCaleb Honeymooners
We were able to relax and sleep in darkness until dinner time.
With all the wedding prep it was a must. Although I thought I reserved an in-room Jacuzzi tub I actually reserved the Access tub. We had a good laugh and then went down to the pool and hot tub. We will just have to come back.
Not sure why I couldn't connect to the internet but I really didn't need the distraction anyways.
October 1, 2015