Rated 4.4 out of 5 by 192
Rated 4.0 out of 5.0 Comfortable Stay, Some Room For Improvement
We have stayed in this same location several times for a specific event in the area. Overall, the hotel does a great job--cleanliness is at a high level, employees are courteous and helpful. The dining area and other public areas are kept very nicely. The beds are good, the rooms spacious and conveniently laid out. The downside, is the erratic shuttle service they provide.. When I went to the desk to sign up for a ride the following morning, I was told by one employee that the shuttle did not start until 11 AM. Classes at the event begin earlier in the day, so the shuttle was no good for me. Then, later in the day, my travel companion spoke to the manager who said morning rides were available on an individual basis. Apparently the first employee I spoke to did not get the memo on this. If the hotel is going to attract customers by offering shuttle service to local events, then they need to schedule the shuttle to cover all the hours of the even, and make sure that the desk employees know what the schedule is.. I cannot say anything bad about the hotel itself--the mis-communication about the shuttle schedule was very disappointing.
March 1, 2015
Rated 5.0 out of 5.0 by YoYoMama Great service, great price, nice location
We had a great stay at the Holiday Inn Express. We will stay again!
February 19, 2015