Rated 3.7 out of 5 by 30
Rated 3.0 out of 5.0 by Blizzard7474 Problems
I stay at this location for business a lot and haven't had issues until after the renovation started. The toilet had rust stains in the bowl, also holes in the wall, 2 of them to be exact, not all the way through to the next room but you could see inside the wall. Another disappointment I have for this location is the fact that you only get a bottle of water for being a rewards member, at every other location they at least give you a snack with the water. For the price of the stay amenities should be top notch I believe and they just aren't.
February 26, 2014
Rated 3.0 out of 5.0 by NBJR problems
1. Desk light had no bulbs.(I had night clerk to replace them.)
2. Smoke alarm had been removed.
3. Shower drain plugged up.
4. No hot water in the morning.
5. Ventilation system wouldn't run in auto.
February 9, 2014
Rated 1.0 out of 5.0 by Mark10 Surprise we're in the middle of a renovation!! Feel free to use the stairs if you want to get to your room!
Much to my surprise they were in the middle of a renovation project. Lamps littered the hallway. The elevators were not available because flooring was being redone. All in all, I paid full price for less than complete accommodations. Overall, extremely disappointed. I choose Holiday Inn Expresses specifically for the consistency and it was not there this time.
February 6, 2014