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Rated 3.9 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Review Nice clean hotel. Staff was very friendly and helpful. It is however 10 miles from the next exit where all of the major amenities in the area are located. September 20, 2014
Rated 5.0 out of 5.0 by Restful Stay This was a short stay for us; however our room was very comfortble and clean. Would stay here again/ September 17, 2014
Rated 4.0 out of 5.0 Pool was closed! The hotel was great, but pool was closed and we were not told this in advance. We would have chosen a different hotel if we would have been notified in advanced. We traveled 8 hours and were looking forward to a swim after a long day of travel. Quite a disappointment. September 8, 2014
Rated 4.0 out of 5.0 by good service front desk did a good job meeting my needs. we arrived early and they were able to get us into our room. location is great just off the highway with plenty of services in the area September 2, 2014
Rated 1.0 out of 5.0 by dirty dirty hotel this hotel was dirty. Bed old and broken down and looks like people pay by the hour. I have stayed in Many Holiday Inns and this is the first dirty disgusting hotel. September 2, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing I am planing on staying here again in the near future. All things considered well worth your consideration. August 28, 2014
Rated 4.0 out of 5.0 nice room certainly meet my expectations. clean rooms and nice beds and furniture. Good lighting. August 28, 2014
Rated 5.0 out of 5.0 by Recent stay Great clean hotel. I will stay here again when I am in the area. August 28, 2014
Rated 5.0 out of 5.0 by Very nice hotel. Did not realize dogs were allowed until we heard one barking outside our room before 7:30 on Sunday morning but never heard it before then. Heard a man snoring in room next to us so that was a slight problem and it stopped after a while. Other than these two issues, everything was fine. August 21, 2014
Rated 3.0 out of 5.0 by Attention to detail needs work and a bit run down We were happy to find this hotel close to friends for our visit. Staff were kind when we checked in and landscape maintenance being performed out front. Carpet in elevator dirty and hallway noise was easy to hear in room. Air conditioner cooled but the room was muggy and the air vent in the bathroom could not remove the shower steam for 2 people. Room was clean but worn, not the high standard of a Holiday Inn Room the night before in Niagara Falls. In the AM at 10 AM the housekeeping was knocking on doors on the 2nd floor asking guests if they were checking out, making it feel rushed. Attempted to speak to front desk about the housekeeping issue and no one there during breakfast or when we checked out. August 20, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable! One of many HIE's That live up to my expectations with this chain this is why I choose this chain first in all my travels business or leaser. Outstanding!! August 20, 2014
Rated 3.0 out of 5.0 by Air conditioning not working In the middle of the night my air conditioning stopped working. I was too tired to ask to be switched at 2am but I did mention it to clerk upon check out. He said they would note it. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable Stay We came to Columbus for a concert and needed a place to stay so we didn't have to turn right around and drive 2 plus hours back home. Booking in general was a little difficult but not for this specific property. The staff was friendly and got everything right. The room was clean and comfortable but they could have had more soap and shampoo available in the bathroom. Breakfast was not so great but it was free(included with the cost of the room). The area was clean and felt safe but kind of industrial near the highway. No issues with my car parked in the lot. Overall a quality stay at a fair price. August 10, 2014
Rated 5.0 out of 5.0 by Great Staff Made wrong reservation, staff was able to accomodate us. Clean hotel at a good price. August 5, 2014
Rated 5.0 out of 5.0 by Stopover We arived dirty and tired after a 70 mile bike ride, so the staff and rooms were a welcome and comfortable sight. Our bikes were secured in a maintenance room and the night passed pleasantly, but all too quickly. Breakfast was very good. July 29, 2014
Rated 3.0 out of 5.0 by Was a great sleep however, Very quiet, NO road noise. Price paid for room was ok. Internet was horrible. Breakfast was NOT typical Holiday Inn Expess. Went to restaurant next door to eat. Coffee was cold, when I brought it to the attention of the person, it was like they did not understand English. But a darn great nights sleep and shower. July 18, 2014
Rated 5.0 out of 5.0 by Good service and well appointed great room All the folks seemed to be enjoying their employment at Holiday Inn. The place was very tidy and clean even to the hallways and the lift. The lady that tended breakfast room was especially attentive and friendly, must love her job! July 18, 2014
Rated 2.0 out of 5.0 by Disappointing This is the second time we have stayed at this Holiday Inn Express. The last time was last year at this time. We travel frequently for archery competitions and always stay at Holiday Inn's due to them always been clean and comfortable. This time was the exception to the rule. Upon check-in, my husband went to shower and the shower would not drain. I went to call the front desk and the phone wouldn't work. I went down and told the front desk. They assured me they would have it fixed. This was on Thursday. Every day we told them that it had not been fixed. They told us that maintenance fixed it, yet we still could not get it to drain. Saturday night when we went to our room, the housekeeping had left their supplies in our room and our shower still wouldn't drain. I took the supplies down to the desk and asked to speak with management and was told that they are not allowed to contact management on the weekends. I asked for a number to contact Holiday Inn and they said they didn't know it. After looking it up online, I spoke to customer care and was treated with the respect that I am used to from Holiday Inn staff. I will say that there was a very sweet lady that worked the breakfast area every morning. I was truly disappointed with this Holiday Inn Express. July 16, 2014
Rated 4.0 out of 5.0 by Good place to stay Everything was what I would expect from Holliday inn express. July 16, 2014
Rated 1.0 out of 5.0 by Poor Representation for IHG This facility is the opposite of what I have come to expect from an IHG property. The entire second floor and our room smelled like a dirty 1970s motel. The room was not clean and the cleaning service was scarce. Their breakfast variety was the only good aspect of our stay. Will not be staying at this facility again. July 10, 2014
Rated 5.0 out of 5.0 by convenient to highway close to highway, clean, depending place to stay, grounds were attractive.. July 10, 2014
Rated 1.0 out of 5.0 by Horrible Customer Service I got a call the day before we were supposed to check out saying that our neighborhood had been hit by a tornado causing damage to our house and property and also letting our dog loose from our yard. We had to go home right away. When we told the front desk about our unforeseeable, unavoidable problem they were unwilling to refund us for the night we did not stay. I then brought the problem to the customer service online, and they said the same thing. I won't be staying at an establishment that cares more about money than their customers. July 9, 2014
Rated 4.0 out of 5.0 by Random Place My family and I were traveling from Dayton, OH heading back to PA and weren't ready to return home. So we just randomly pick this hotel and to our surprise it turned out to be a great place. It was about 10 minutes from the mall and shopping areas which turned out to be a great find! I would recommend this hotel! July 4, 2014
Rated 1.0 out of 5.0 by Not told that was Pet friendly. I have terrible dog allergies i got runny nose, sore throut, burning eyes, etc I am platnium member and had to adk about points vs water, etc. room was not clean. Bad experience. I will never stay at that Holiday Inn again. Worst Holiday Inn experience ever. July 3, 2014
Rated 4.0 out of 5.0 by comfortable for good sleep and good food Bed was great with good pillows both soft and firm. Good choices for breakfast even for a hot breakfast. Will stay there again B-) June 30, 2014
Rated 5.0 out of 5.0 by Felt like home Very clean rooms, comfortable beds. got a good night sleep June 29, 2014
Rated 4.0 out of 5.0 by HIE Sunbury, OH Standard Holiday Inn Express. Close to the Interstate but quiet June 28, 2014
Rated 2.0 out of 5.0 by getting old Sunbury used to be clean and cheerful. This time the mattress was quite old and the room was musty smelling. bad stay overall. June 25, 2014
Rated 5.0 out of 5.0 by Try the cheese omelets and cinnamon buns Had a great stay. The cheese omelets and cinnamon buns were delicious. June 20, 2014
Rated 3.0 out of 5.0 by Breakfast sold-out Hardly half of the food was available. Comment by staff - well yes... June 18, 2014
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