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Rated 3.9 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Felt like home Very clean rooms, comfortable beds. got a good night sleep June 29, 2014
Rated 4.0 out of 5.0 by HIE Sunbury, OH Standard Holiday Inn Express. Close to the Interstate but quiet June 28, 2014
Rated 2.0 out of 5.0 by getting old Sunbury used to be clean and cheerful. This time the mattress was quite old and the room was musty smelling. bad stay overall. June 25, 2014
Rated 5.0 out of 5.0 by Try the cheese omelets and cinnamon buns Had a great stay. The cheese omelets and cinnamon buns were delicious. June 20, 2014
Rated 3.0 out of 5.0 by Breakfast sold-out Hardly half of the food was available. Comment by staff - well yes... June 18, 2014
Rated 3.0 out of 5.0 by Room & comfort Stayed two nights. Carpet wet under air conditioning unit. Told maid the next morning, but I do not thing was done. Carpet remained wet and maybe more so the second night. Our room never received a USA Today delivered to room. They were available at the front desk. I very seldom drink the in room coffee, but I had a cup the first morning, only using one bag. In the afternoon after the room was cleaned, the other bag was missing, the pot still had coffee in it, and there was no new coffee bags. Probably would not had any the second morning, because we had the breakfast. June 16, 2014
Rated 4.0 out of 5.0 by Clean room, friendly staff, excellent breakfast I would recommend staying here based on clean rooms, friendly staff June 12, 2014
Rated 3.0 out of 5.0 by Good bed but noisy We were happy with the room when we first got in, and the bed was very comfy, but as the evening wore on we started to be able to hear conversations our neighbors were having, walking in other rooms around us and in the morning we could hear snoring from the next room. We reported this to the front desk and at forst there was no response, not even an apology. When we continued to talk to them about how we were disappointed about paying the price we paid for a room that was so noisy we did get 20 dollars off our bill. The breakfast was passable, but I've had better at cheaper places. The pool was too cloudy to use, in my opinion. June 11, 2014
Rated 1.0 out of 5.0 by Dirty, dirty, dirty! We stay at Holiday Inn Express for travel sports teams several times throughout the year. The are usually clean and reliable. This one we stayed for a night while traveling with family. This is the dirtiest Holiday Inn Express I have ever encountered. The lobby, room and bathroom were awful. Did not even attempt to eat breakfast as the dining area was not clean. Stay the extra 10 minutes away and not here. June 11, 2014
Rated 5.0 out of 5.0 by GPS Great quality and excellent stay. Only issue was when I put the address into GPS, it routed me to downtown Sunbury. Not out on I-71 where the Holiday Inn is located. An easy fix if you are aware of it. June 6, 2014
Rated 5.0 out of 5.0 by Great Stay I come in twice a week for business and each time I am treated very friendly and I feel welcome. Seth and Autumn always make sure I am taking care of. I arrive before the normal check in time and they always make sure my room is ready as I only stay a short time. Very accommodating. June 4, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed We spent one night here while traveling to another destination. The front desk staff member was friendly and helpful. The room was clean and the beds were very comfortable. May 31, 2014
Rated 5.0 out of 5.0 by long trip while returning my daughter home to Rochester, N.Y. we stopped at this hotel on the way home. I have stayed here before so I knew the hotel and its amenities. The room and lounge area are very clean and very presentable. My only issue is the lack of variety for breakfast. Really who in the northeast actually eats sausage gravy for breakfast. The eggs are nasty and the juice is watered down. Other than this this and all Holiday Inn Expresses are all excellent. I try to stay at this brand while I travel because you know the quality of the rooms will be excellent. May 30, 2014
Rated 2.0 out of 5.0 by No hot water one morning May2014 Stayed one night in room 200. There was hot water in the evening but not in the morning. Water ran hot for 30 seconds and then was completely cold at both the sink and shower. The front desk said I was the only room to indicate an issue that morning. Although a token adjustment was made to my stay rate, having a hot shower was worth more to me than what the hotel did in response. May 7, 2014
Rated 4.0 out of 5.0 by Had to Leave 1 day Early... The hotel was great, but I was very disappointed in the fact that I tried to cancel & check-out BEFORE 6 o'clock the last day of my stay & they would NOT TAKE THE COST OF THE ROOM OFF OF MY BILL !! They would not take into CONSIDERATION of my predicament w/ the dangerous weather conditions that were predicted... I HAD to leave early & drive all night because they had predicted accumulations of SNOW & ICE for the next days travel...I couldn't take the risk of traveling by myself (female) & having an accident or running into one... I DO NOT UNDERSTAND why they could not be accommodating & honor my request...I am also a PRIORITY CLUB MEMEBER... March 17, 2014
Rated 4.0 out of 5.0 by Roadwarrior The hotel was in a great location very close to the highway. Check in was very quick and smooth and the breakfast was enjoyable. The staff was very cheerfull and kind. March 17, 2014
Rated 3.0 out of 5.0 by uncomfortable bed, friendly staff. Not recognized as a Priority member with a welcome bag (small thing, but nice touch). Also, told at a different location the week before that one member discount was the best, but found out the day we checked out that a different discount would have been better at this location. This was disappointing. Also, only one key given because they ran out. That being said it was the last room, so I guess we were fortunate. February 1, 2014
Rated 4.0 out of 5.0 by room ammenties didnt like not have frig or micro in room other ihg had these for same price January 11, 2014
Rated 4.0 out of 5.0 by Value My friends and I come through this area at least 4 times a year and stay at another motel in the area. Because of rate, we decided to try your facility. Your rooms are smaller, and, even for a little higher rate, do not provide an in room microwave and fridge. Thus we will probably be staying at the other motel next time through. As senior citizens, value is very important. January 6, 2014
Rated 5.0 out of 5.0 by Simple Great! Stopped here on the way home from the holidays and it was great! Perfect place to kick back and relax for a night. January 3, 2014
Rated 3.0 out of 5.0 by Comfortable bed but that's it. The room we had was on the first floor close to the exit and noise was a bit loud. We could hear people talking in the next room so the walls were paper thin. We had a double room and one bed was so close to the wall that it was difficult for a person to exit the bed on one side. We tried to move the bed but could not. The table/desk legs were loose and very wobbly to the point we were afraid to use it. The toilet seat in the bathroom was loose and the quality was very cheap. Flushing was very noisy. The ceramic tiles in the bathroom were new but the quality of workmanship was poor. We have stayed at this hotel many times as we have relatives in the area but we will stay elsewhere in the future. We like Holiday Express but believe this particular hotel did not measure up to the HIE standards. January 3, 2014
Rated 3.0 out of 5.0 by OK I guess No upgrade for platinum...desk man seemed clueless... December 23, 2013
Rated 5.0 out of 5.0 by Nice place to stay This was a very nice quiet place to stay. the only negative for us were the very uncomfortable pillows. They were not firm at all. December 2, 2013
Rated 2.0 out of 5.0 by Food quality Pancake maker has been broken last three stays what a joke November 19, 2013
Rated 5.0 out of 5.0 by Staff assistance Very helpful and enthusiastic while doing so. A great experience October 23, 2013
Rated 5.0 out of 5.0 by Good stay I brought a group down to go to the Quarter Horse Congress. We had 4 rooms and everyone was very satisfied with this hotel. All would stay here again if the opportunity arose. October 17, 2013
Rated 4.0 out of 5.0 by Comfortable room Very nice hotel. Quite quiet! The beds were very comfortable. October 16, 2013
Rated 5.0 out of 5.0 by Comfortable and spacious Room was great no other explanation needed thank you October 2, 2013
Rated 3.0 out of 5.0 by Not as nice as other HI properties The room rate is the same as other properties, but the hotel, staff and amenities are not the same quality. It isn't bad, except for the breakfast. It was really poor. No fruit selection, the eggs were so salty they were inedible and only two choices in bread; white bagels or white bread. The front desk staff was accommodating, but the demeanor was short and cold. The pool was satisfactory, but really more like an oversized bathtub. It was small and only 4ft deep. The worst part, aside from the breakfast was the WIFI access. You are provided a code whereby only one device can access the network. Once I signed on, my husband could not gain access with his device. Overall, the room was clean and comfortable, but overpriced for the quality. October 1, 2013
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