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Rated 3.8 out of 5 by 86 reviewers.
Rated 2.0 out of 5.0 by not up to holiday inn express standards no refrigerator or microwave in room - breakfast server person was hurrying to close up operations for the day, just able to get 1 cup of coffee - no coffee service available during the night - compared to a stay at another holiday inn express a few days before this stay, for less cost, this hotel ranks a lot lower May 31, 2013
Rated 3.0 out of 5.0 by Building and Staff overwhelmed We stayed at this hotel as part of a larger group. Due to several events going on in the area, it was pretty busy. I ran out of hot water about 2 minutes into my shower. With shampoo in my hair, the water got colder and colder. It was all I could do to get the soap out. Talking with other parents in the group, they had similar experiences. Breakfast had nice options, unfortunately, no staff were checking on things to make sure the options were stocked. The trashcans were completely overflowing. When I told the front desk attendant that their trash was overflowing (from multiple cans) she barely acknowledged me. I think this is a decent little hotel with potential, they just couldn't handle the crowd. April 27, 2013
Rated 4.0 out of 5.0 by Good room, bad gym The room, breakfast, and service were good as expected for a Holiday Inn Express. The gym had no TV, no water, and was far too hot with no thermostat. Since it was right next to the pool it was very hot and humid. The equipment needed some service as well. April 22, 2013
Rated 4.0 out of 5.0 by Went out of their way We were in town for a golf tournament from our daughter's college. Due to adverse weather conditions, the start was delayed 3 hours. We took our chance and went to the hotel for an early check-in. Not only did the staff arrange a room for us, they were most cordial and accommodating. Thanks for a good experience, we will definitely return if we are back in the area. April 20, 2013
Rated 5.0 out of 5.0 by Great place to stay Stayed here for one night to attend an exhibit in Columbus. It was convenient right off the expressway. Great places to eat within a ten mile range. When we arrived we were told we were upgraded to a king suite and it was very nice and clean. We slept well. Only complaint was a group of VERY loud adults with teens. The mothers were in the hallway at about 7:30 yelling at their kids to get ready. I don't fault the hotel. March 13, 2013
Rated 5.0 out of 5.0 by Excellent! Clean and comfortable hotel. The staff greeted me as soon as I walked in. They were friendly and helpful. I would recommend this hotel if you are in the northern Columbus area. March 11, 2013
Rated 3.0 out of 5.0 by Waited forever for room Even though we had reservations, we had to wait until after 5:00 pm for our room to finally be ready. The room fan was incredibly loud and cycled all night even when on the lowest setting. March 10, 2013
Rated 1.0 out of 5.0 by BUGS! I stayed here 6 months ago and when I was in the bathroom I noticed that there were dead bugs inside the light fixture. I removed the globe and wiped out the bugs. This time when I stayed I seen there were dead bugs in the same bathroom light. The heating unit when it was shut down cold air would rush into the room. The bed was wore out and when I woke I had a back ache all day. The breakfast they served was very poor. The powdered eggs looked bad and they had no meat to offer. When I checked in there was no Recognition for being a Gold Elite Member. February 26, 2013
Rated 4.0 out of 5.0 Warm late night welcome and a good sleep We got in late after driving through tough weather from Springfield, MO. The Woman on the Reception desk was friendly and efficient and had us in our rooms in a few minutes. It was quiet enough for me to sleep through the morning and I'd definitely stay here again. January 19, 2013
Rated 5.0 out of 5.0 by another great stay As before I had another great stay. Able to get a great night sleep. December 14, 2012
Rated 4.0 out of 5.0 by Still my favorite, but... Have been staying at the hotel since it was renovated and opened. Most relaxing spot along I-71 and service is great. Rooms are as nice as any HIEExpress I've stayed in around the country. But, this trip my credit card was scanned by a trucker staying in the hotel. He tried to buy several hundred dollars of fuel in GA the next night. My credit card company was on the ball and refused payment. Management and staff were extremely polite and helpful, but this was not their fault. The hotel location is convenient for my business travel, but it must also be a handy spot to go trolling for non-secure info, since it happened to another guest the week before I was there. Be forewarned. It could happen anywhere, especially where there is a dining area, exercise room, or pool. Secure your cards ahead of time. December 12, 2012
Rated 5.0 out of 5.0 by quiet & comfortable This hotel is a great place to relax and rest after a hard day working. Staff is friendly and helpful,rooms are clean anb maintained well. When close to this area I stay here. December 7, 2012
Rated 4.0 out of 5.0 by clean & comfortable Its all about the sleep. Felt relaxed and room was very clean November 30, 2012
Rated 5.0 out of 5.0 by Clean and friendly I stay at this Holiday Inn 5 times a year. The staff is consistently friendly and helpful. The rooms are clean and the continental breakfast choices are good. Thank you and keep up the excellent service. November 15, 2012
Rated 2.0 out of 5.0 by Poor breakfast attendant Most Holiday Inn Express have breakfast at 6 AM, this one 6:30. We were on a tight schedule and were at breakfast at 6:30 and warm foods were not prepared. Hostess was out talking at the front desk. Said hot food would be ready in 10 minutes. Waited 20 and still not ready. We left and she was still out talking at the front desk. Room was fine. November 10, 2012
Rated 5.0 out of 5.0 by Convenient location, Clean This Holiday Inn Express is conveniently located off I-71 and SR 34/37. Varienty of breakfast was very good; cinnamon buns "really good". The only drawback was that our room was located adjacent to ice and snack machines which at times was noisy. We would stay there again. Staff very pleasant and accommodating. October 17, 2012
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