Rated 4.2 out of 5 by 167
Rated 5.0 out of 5.0 Great Location
Hotel was in a great location and had many eating choices near. The breakfast actually has bacon most days and the staff was always friendly.
December 16, 2014
Rated 4.0 out of 5.0 by Linda1102 Great hotel
Clean, comfortable, and great location. Front desk staff looked overwhelmed????? Could not provide the room we had reserved, but did the best to accommodate in us in a similar room. Front desk staff in the morning lacked customer skills (when given the keys to our room, did not say a word. Just took the keys and continued working). I was expecting a "good morning" or at least "thank you for your stay".
December 15, 2014
Rated 5.0 out of 5.0 by P.J.H. Very warm welcome
Somehow I was recognized immediately by Jamie from the front desk, as I walked in.
For someone who travels frequently, this is so very important.
I had requested an early check-in due to my work having kept me up for close to 24 hours, which is perhaps why she recognized me.
She had a room in the back, away from traffic, and gave me my keys as I walked up.
The room was already at a comfortable temperature, so after showering I could immediately go to bed comfortably, too many times the AC or heat is not on in a room, which then takes a long time to cool or heat to the right temperature.
December 7, 2014
Rated 5.0 out of 5.0 by Campout25 Comfortable stay and friendly staff
I stayed at this hotel for one weekend, in town for a wedding. The location is not the greatest, right off the freeway, so it probably is not safe for kids to be walking around due to the highway however bearing that in mind and with car everything is pretty close in range. If you make a left on Brodie, past under the freeway you will find a variety of stores and restaurants. I would say about 2 mins away from Hotel location. Our stay here was a good experience overall, they were booked that weekend due to two weddings and wedding guests staying here however despite this, the staff was able to accommodate us even after having to check in early. The room was very clean - cleaning staff stopped by to make sure everything was ok and was going to change out the sheets and make beds - no need for that, but it was nice to know that this is something they do while staying there. The beds and pillows were comfortable and there was ample space to move around.
December 4, 2014
Rated 5.0 out of 5.0 by labuff1 Location and cleanliness
The hotel was very well located for my purposes. I was impressed with the cleanliness and pleasant appearance
of the property. The bed (especially the pillow) was very comfortable. I will definitely stay there again and I plan to try Holiday Inn Express hotels in other areas as well.
December 2, 2014
Rated 5.0 out of 5.0 by txas service
this hotel is the very best i have ever stayed in their service is way ahead of others and they appreciate their customers. i will always stay with them when possible.
December 1, 2014
Rated 4.0 out of 5.0 by utopiany replace the beds
Overall the room was pleasant but for the price could have had real cups and glasses instead of styrofoam and plastic. The bed was soft and sway backed - need to replace. Room was clean and quiet.
November 27, 2014
Rated 5.0 out of 5.0 by joanie n harry relaxing stay..4 days..great service
This hotel was suggested to us for a long wedding weekend.We loved the convenience of the hotel to everything we needed and enjoyed plus the hotel itself! Warm welcome...great room..yummy breakfast..no traffic noise(we requested a room on the back)..friendly staff! Helpful info for touring Austin and area..thanks..we would stay there again!
November 21, 2014