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Rated 4.2 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Very warm welcome Somehow I was recognized immediately by Jamie from the front desk, as I walked in. For someone who travels frequently, this is so very important. I had requested an early check-in due to my work having kept me up for close to 24 hours, which is perhaps why she recognized me. She had a room in the back, away from traffic, and gave me my keys as I walked up. The room was already at a comfortable temperature, so after showering I could immediately go to bed comfortably, too many times the AC or heat is not on in a room, which then takes a long time to cool or heat to the right temperature. December 7, 2014
Rated 5.0 out of 5.0 by Comfortable stay and friendly staff I stayed at this hotel for one weekend, in town for a wedding. The location is not the greatest, right off the freeway, so it probably is not safe for kids to be walking around due to the highway however bearing that in mind and with car everything is pretty close in range. If you make a left on Brodie, past under the freeway you will find a variety of stores and restaurants. I would say about 2 mins away from Hotel location. Our stay here was a good experience overall, they were booked that weekend due to two weddings and wedding guests staying here however despite this, the staff was able to accommodate us even after having to check in early. The room was very clean - cleaning staff stopped by to make sure everything was ok and was going to change out the sheets and make beds - no need for that, but it was nice to know that this is something they do while staying there. The beds and pillows were comfortable and there was ample space to move around. December 4, 2014
Rated 5.0 out of 5.0 by Location and cleanliness The hotel was very well located for my purposes. I was impressed with the cleanliness and pleasant appearance of the property. The bed (especially the pillow) was very comfortable. I will definitely stay there again and I plan to try Holiday Inn Express hotels in other areas as well. December 2, 2014
Rated 5.0 out of 5.0 by service this hotel is the very best i have ever stayed in their service is way ahead of others and they appreciate their customers. i will always stay with them when possible. December 1, 2014
Rated 4.0 out of 5.0 by replace the beds Overall the room was pleasant but for the price could have had real cups and glasses instead of styrofoam and plastic. The bed was soft and sway backed - need to replace. Room was clean and quiet. November 27, 2014
Rated 5.0 out of 5.0 by relaxing stay..4 days..great service This hotel was suggested to us for a long wedding weekend.We loved the convenience of the hotel to everything we needed and enjoyed plus the hotel itself! Warm welcome...great room..yummy breakfast..no traffic noise(we requested a room on the back)..friendly staff! Helpful info for touring Austin and area..thanks..we would stay there again! November 21, 2014
Rated 5.0 out of 5.0 by Outstanding John and his staff were great. Every need we had they responded from Jayme at the front desk to Dennis to the maids. They know what customer service is all about and would highly recommend the hotel! November 20, 2014
Rated 4.0 out of 5.0 by Quiet and cozy on a cold weekend. It was a nice stay and I'll probably be back. The only negatives I can think of are the bathroom towels could be softer and more absorbent. They are a bit scratchy. Also, no bathroom fan is a negative. The room was nice and dark once I used some binder clips to clip the curtain closed. It would be nice if the curtain could darken the room without having to use my own rigging job. Super comfortable bed and pillows, great selection of tv and movie channels too. November 19, 2014
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