Rated 4.2 out of 5 by 224
Rated 2.0 out of 5.0 by PrevailingConditions Good but Problematic
This hotel was clean and well maintained. The staff were friendly and we were greeted in the obligatory Priority Club Member welcome. Would you like a bottle of water and a bag of nuts or points? Alas, Platinum Status has little meaning anymore.
Our room did not have a refrigerator or microwave. When I inquired about these amenities being added to our room, I was informed that no refrigerators or microwaves were available. It seems to me that both these items are pretty basic and that spares should be kept on hand. I then inquired about an extra luggage stand. Again, no other luggage stands were available. The manager did bring a arm less desk chair.
We have been Priority Club Members for over a decade and have stayed at dozens of IHG properties, and we have never before encountered the, "We have no spares excuse." The ugly fact is we're left with a dilemma. Is this apathy or bad management?
July 2, 2015
Rated 3.0 out of 5.0 by Newms Fair value
Can hear the people in the room above you walking around.
June 30, 2015
Rated 5.0 out of 5.0 by sdcc good value, clean and very comfortable
tricky to find...signage could be bigger, but once we found it, was great for our stay
June 29, 2015
Rated 5.0 out of 5.0 by Scatcat35 Comfortable bed
Beds were soft and so were the pillows. Cinnamon rolls were tasty!
June 25, 2015
Rated 4.0 out of 5.0 by Bonn12 Comfortable and great breakfast.
Should be told at time of reservation that an Ethernet cord is required. Better yet, just provide wi fi connection.
June 20, 2015
Rated 5.0 out of 5.0 by boseif great hotel
Reserved room online... no issues, room was ready and warm when I arrived.
June 16, 2015
Rated 5.0 out of 5.0 by CHI_HITMAN Nice and clean location with friendly and accommodating staff
We had a great stay at this location. We found all area of the hotel very clean and well maintained. I was traveling with my parents who needed special accommodations for their room and the staff was able to make arrangements to help them and ensure they had a good visit.
I would absolutely recommend this location for anyone traveling in the Superior area.
June 14, 2015