Rated 4.0 out of 5 by 93
Rated 1.0 out of 5.0 by pamela59 cleanliness/comfort
Previous guest's food left in refrigerator.
Popcorn under bedskirt.
Popcorn in elevator for entire week
AC blower did not work when I arrived. Fixed
I know the hotel was not full. The hotel had a long term guest with a 2 year old in room above me. Every evening the child would run back and forth in the room. It sounded like the child was going to come through the feiling. Why would they place me in room directly below??????
June 30, 2014
Rated 4.0 out of 5.0 by Russ2Muriel Nice rooms but too noisy.
People above us had heel thumpers that were extremely annoying and the majority of people slammed their doors--I suggested to desk clerk that they post notices inside the rooms to close rather than slam doors out of respect for the other guests, not sure if it fell on deaf ears or not. Also, only one person working the desk so the wait to check in, ask questions, or check out was lengthy. We would stay there again but would not want to take the chance of being underneath heel thumpers and if notices are not put out to be courteous and close rather than slam doors, we may choose elsewhere. Breakfast was very good. No sample toothpaste or hairspray was available either.
June 30, 2014
Rated 4.0 out of 5.0 by HollidayInnTraveler Good deal for the money
Overall, it was okay. It is an older building and it is showing its age.
Breakfast like all other Holiday Inns is reheated food, it could have been much better with fresh cooked food versus reheated food. The cleanliness was a bit average. I would stay again.
June 28, 2014
Rated 3.0 out of 5.0 by Shelzee Tried to relax
looking for a comfy quiet hotel to relax after week long business trip ,
Hotel booked us on 3rd floor with squeaky floor boards, Those darn slamming doors are most annoying when trying to sleep,
Pool was extremely busy with not much parental supervision for misbehaving kids.
Stayed here before with excellent stay, but will rethink after this visit
June 24, 2014
Rated 3.0 out of 5.0 by Shelzee Clean but not comfy
We were on the 3rd floor. The floor squeeked in the room. I could hear doors slamming down the hall. These doors have to be held on to until it closes, or they will slam. Not nice to be woken up very early to door slamming. The beds had great bones with very little meat on them. just glad that we stayed only 1 brief night here.
June 20, 2014
Rated 4.0 out of 5.0 by DV14 Very comfortable as usual but...
I have a couple issues with our stay there. I brought the family and rented 3 rooms. One of the rooms had a unclean bath tub which I have never experienced at any of your other properties. The other issue was the halls and swimming pool area. We swam late at night after the crowds had cleared out and it would be nice if the swimming area would have been cleaner. there were no towels and the jacuzzi was actually dirty with a lower water level. The floors were very bad by that time also. The hallway carpets seemed old and stained as we walked them. These are small concerns but could probably be attended to for the future. Thank you in general for a consistently well maintained property to stay in when away from home. We liked the breakfast. Your coffee was much better than it used to be.
June 19, 2014
Rated 5.0 out of 5.0 by nikkil21 Recommended - Clean and Comfortable Bed
It was clean and the beds are really comfortable. The express breakfast had a lot of options for our family. We would stay here again.
June 18, 2014
Rated 5.0 out of 5.0 by Fishermen Great place to rest after a day of travel
We enjoyed our stay. The handicap room worked very well for my mom who is in a wheelchair. The indoor pool and spa was also very nice.
June 10, 2014
Rated 5.0 out of 5.0 by borderflyer nice suite!
We haven't stayed at the property for about 6 years. Previously, we would stay overnight with our 3 kids- enjoying the pool and breakfast. On this stay ( now that our kids are grown and on their own), we rented a suite which was nicely appointed..
This location in Suoerior WI is great and the breakfast was even better than we remember. We'll be back!
June 8, 2014
Rated 4.0 out of 5.0 by ajarr Comfortable place with great breakfast
Was here for a quick business trip to Duluth. I didn't stay long, but the beds were comfortable and the breakfast was great. There were some items left under the bed from previous guests, so I had to knock the cleanliness down a bit, but overall a very nice place to stay.
June 4, 2014
Rated 5.0 out of 5.0 by chucmark Clean and neat
I was very pleased with my stay again. This was my second trip to the area and this Holiday Inn Express is a great place to stay.
June 1, 2014
Rated 4.0 out of 5.0 by Magicdragon cleanand comfortable with pleasant service
one night stay but was greeted very warm and professionally as an IHG member, room and general area was clean and presentable, location was close to places of interest and dining, I would stay again during off season.
May 31, 2014
Rated 5.0 out of 5.0 by BigBob138 First visit to Superior
What a great staff the Superior hotel has. The room was clean, quiet and an awesome view of lake Superior. We visited our son who moved there recently and considered the Duluth hotels, we'll go back to the Superior Holiday Inn for sure. As a frequent business traveler, this time on vacation, I give this hotel 5 stars! Great job to the staff at the Superior HHI!
May 14, 2014
Rated 5.0 out of 5.0 by roadwarriorRRJR Great area dining recommendations!
I was very impressed with the dining recommendations for non-chain restaurants that Michelle told me about! Only to find out that they were closed by the time I arrived. Bar food was my only option after 9pm. Great location for Duluth visits!
May 12, 2014
Rated 5.0 out of 5.0 by HMCMF convenient location, great stay
up with the best of the HIE's, location very convenient and to drop back into duluth to eat was easy. Recommendation for eating from reception were spot on, had a wonderful meal.
May 10, 2014
Rated 3.0 out of 5.0 by akalls Worst bed................
This was by far the least enjoyable stay in Superior, and it is partially my fault. When I booked the room-a King bed-I forgot about the micro and frig......something we always (except this one time) get. Not this time, but they were happy to let us have a 2 queen bed room with frig, etc. one floor uo. They were the very WORST beds I have seen in a HIE hotel. They both sagged towards the middle and were very well used. VERY uncomfortable. I will remember my mistake from here on out. Other than that, I like it when the staff at the front desk remember us, and the hotel in general is really nice and we will be back, but NOT in room 305.
May 7, 2014
Rated 5.0 out of 5.0 by SharronCT1 Great place to stay if visiting Duluth
All rooms were booked in Duluth and then we found this gem! Just across the bridge, very convenient location. Very nice rooms with queen beds. Breakfast was delicious! The staff was very friendly and helpful. The next time we visit Duluth, we will be staying here again.
May 7, 2014
Rated 4.0 out of 5.0 by Bowden01 Good option for those wanting to see Duluth on a budget
This hotel is located in Superior WI which is about 10 minutes from downtown Duluth. It is an older property in the more industrial Superior. It has Big rooms and offers a great value. On our most recent stay it was $50 less than the holiday Inn in downtown Duluth. The Anchor Grill seen on Diners, Drive ins, and Dives is less than 5 minutes away.
April 28, 2014
Rated 4.0 out of 5.0 Homey feel
The decor and amenities were very nice and the breakfast was good! I have no complaints!
April 28, 2014
Rated 1.0 out of 5.0 by MEL9146 One of the worst hotels ever
My room was not cleaned the first full day I stayed there and the attitude was no big deal. The next day they decided to clean the room and thru away some prsonal issues stuff not in the trash cans. The last day they forgot my paper. And the attitude was always if you do not like it don't stay here, we have mre customers than we need.
April 7, 2014
Rated 4.0 out of 5.0 by Tena Great service by June, disappointed the hot tub didn't work and pool was cold
Upon check-in, June (manager on duty) informed us the hot tub wasn't working and it would be repaired on Sunday. We were looking forward to going in the hot tub later that night. The pool was also cold. I feel we should have received a discount on our room since the hot tub wasn't working. If we would have known about that ahead of time, we would have chosen a different hotel. Hotels should have someone on call that can fix a hot tub instead of having to wait a day or two, especially a chain hotel. When we checked out on Sunday, the person asked how everything was, we informed her about the hot tub not working and she said she didn't know what we were talking about and that it was working just fine. The service by June was great along with the lady who was working the breakfast on Sunday. She was working so hard to keep everything well stocked and all the tables cleaned.
March 26, 2014
Rated 5.0 out of 5.0 by Luberg A good stay
Thanks for making the work day in Superior less stressful. Great place to relax.
March 15, 2014
Rated 5.0 out of 5.0 by Twig31 Great Place to Stay in Superior
Had a great 2 day stay with excellent complimentary breakfast options. The pool area was nice, although there was a shortage of pool towels both nights. In hotels defense, they were fully booked, so staff was doing the best they could to keep up. Will definitely stay again.
March 13, 2014
Rated 3.0 out of 5.0 by grumpier than her more grumpy that her
standard HI Express that I spend over 100 nights a year in. I was trying to book over the phone since I did not have Internet access. Desk clerk at the hotel insisted I give her a CC # which I told her I could not at that moment BUT she could simply take my Priority club Platinum number and that would guarantee the room since it does reference a CC # and would guarantee it. Being in a public place with people I really did not want to say no I can;t give you the number because everyone will hear me I just said "ok then hold until 6". When I arrived there was no mention of my name in any reservation. Go figure.
Need to train her better.
FYI the one that checked me in was excellent and the popcorn good.
March 10, 2014
Rated 1.0 out of 5.0 by brockmg Over crowded
It was a frustrating weekend at this hotel. there was an event in town so the hotel was full, however the hotel did not staff for the extra people. No one would answer the phones and because of the huge amount of people, the front desk people had to help each morning in the breakfast room, which was constantly out of food items. I don't agree with letting guests have a party in the breakfast room at night. I felt the hotel was over full.
March 7, 2014
Rated 5.0 out of 5.0 by Fixintowork Relaxing
I have stayed there 4 nights total on 3 separate occasions and have always enjoyed it there. Staff has always been helpful. I will stay again.
February 8, 2014
Rated 5.0 out of 5.0 by Blonde44 One night.
Awesome suite. Large, comfortable, and fun. Great one night relaxing getaway.
February 4, 2014
Rated 4.0 out of 5.0 by Platinum2004 Great Dinner Recommendation!!,
Thank you to the clerk that pointed me in the direction of the Anchor Bar and Grill (featured on Diners, Drive-Ins and Dives). A burger, fries and a beer for $10 (tax and tip included). Well done and thank you!
February 2, 2014
Rated 4.0 out of 5.0 by akalls Great stay, except...............
it seems like the pool is always cold. We had a granddaughter and two toddler grandsons there, along with my wife and son-in-law who used the pool and it is still the same................cold....the boys teeth were chattering after about 10 minutes and then they all jumped in the hot tub, into the pool again and into the hot tub.....a bigger ongn is needed on the pool entrance door.. two men came in with beer bottles. I went to the front desk and reported it and the gal there came and informed them of their wrong doing....we like the Inn, and will stay there again.....it was two weekends in a row, and we only live about 120 miles away but I don't like to drive at night any more than necessary.
January 14, 2014
Rated 3.0 out of 5.0 by Tom2000 Overall good
Nice place, only complaint is they forgot my wakeup call which could have been bad....
January 14, 2014