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Rated 4.6 out of 5 by 20 reviewers.
Rated 5.0 out of 5.0 by Great Stay! Room was extra comfy and plenty of room. Conveniently located. Enjoyed the welcome bag at check-in. Nice touch. May 10, 2013
Rated 5.0 out of 5.0 by Enjoyed Enjoyed our stay very much We stay twice yearly and think your staff is great. April 5, 2013
Rated 5.0 out of 5.0 by Nice Stay Great place to stay for Spring Training baseball. Clean hotel with friendly staff. April 2, 2013
Rated 4.0 out of 5.0 by Breakfast service The lady working the breakfast area the dates of March 12-15 was EXCELLENT. Friendly able to converse yet kept all areas full of food and drink. I have stayed for a week in this Hotel every March since it has opened 5 years ago and she was the best yet!!! March 21, 2013
Rated 5.0 out of 5.0 by Great staff Staff was helpful, friendly and accommodating of our needs. Would come back here when we come back in march but no rooms available. Really disappointed. February 7, 2013
Rated 5.0 out of 5.0 by Great stay..Fabulous staff This is my second stay in six weeks at this facility. Many of my family stayed here while in town for Dad's funeral. The staff was absolutely incredible. From arranging rooms for family to use of the meeting room, the staff went far beyond what many establishments would have done. I will stay here in the future when I come to Northwest Phoenix. My thanks to all. January 27, 2013
Rated 5.0 out of 5.0 by Christmas stay We have stayed here several times and each time has been perfect. The location, rooms, staff and services meet every need we have. We will stay here again and recommend it without hesitation. January 7, 2013
Rated 5.0 out of 5.0 by ENJOYED OUR 5 NITES AND WOULD RECOMMEND AGAIN WE ENJOYED OUR 5 NITES AT THIS FACILITY AND FOUND THE ENTIRE STAFF VERY ACCOMODATING, CHEERFUL, AND EXCELLENT IN THEIR CUSTOMER SERVICE SKILLS. THE COMPLIMENTARY BREAKFAST WAS ENJOYED EVERY MORNING AS THERE WAS ENOUGH VARIETY AND EVEN SERVED ON XMAS MORNING!!! I NEEDED A COAX CABLE FOR LAPTOP AND WAS PLESANTLY SURPRISED THAT IT WAS COMPLIMENTARY! CLEANING STAFF WORKED AROUND OUR SCHEDULE AS HAD WORK ISSUES FOR A WHOLE DAY! IF YOU WANT A RELAXING HOTEL WHICH IS CLEAN, FRIENDLY, AND GOOD FOOD - STAY AT THE HOLIDAY INN IN SURPRISE, AZ! A GREAT JOB OF MANAGEMENT AT THIS FACILITY! January 2, 2013
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