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Rated 4.7 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Always Exceptional Stay here often, as much as 6 times a year and have always found this hotel to be exceptionally maintained and managed. November 14, 2014
Rated 5.0 out of 5.0 by Excellent Very comfortable stay at a great price. Would definitely stay there again. November 13, 2014
Rated 5.0 out of 5.0 by Would stay here again Would stay here again. Excellent accommodations for the price. good breakfast with alot of variety. caring staff. clean updated rooms. November 13, 2014
Rated 3.0 out of 5.0 by Great pillows but overpriced Loved pillows, I like soft and he likes firm. Felt we paid way too much for our stay though because of events in area. November 11, 2014
Rated 4.0 out of 5.0 by Very clean and great location Nice, friendly staff and surprising good breakfast. Clean grounds and close to just about everything. November 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Close to tennis center with over 20 courts and lakeside picnic area (walking distance.) November 6, 2014
Rated 5.0 out of 5.0 by Very pleasant, but…. The only negative mark regarding this hotel is proximity to anything else. So, it would be best to rent a car instead of utilizing an airport shuttle as I did. It is a minimum of a 1.5 mile walk to the nearest store or eatery of any type, and the hotel does not offer shuttle service nor does it rent bicycles. So, I got plenty of exercise with a couple 3 mile walks to get food. November 5, 2014
Rated 5.0 out of 5.0 by Good experience Five members of our family stayed at the Surprise Holiday Inn Express. Clean rooms and hallways and common areas. Good breakfast in spacious dining area. October 31, 2014
Rated 5.0 out of 5.0 by A Three Night Stay I was very pleased with every aspect of my stay. A handsome hotel with ample parking. An efficient, comfortable and attractive room design. Everything (except the TV - which kept loosing its signal) worked very well. Comfortable mattress, nice pillows, sheets and towels. Ample lighting and electrical outlets. The housekeeping was excellent. All the staff I came into contact with were friendly, competent and helpful. The breakfast was good too. This is an excellent hotel. October 23, 2014
Rated 5.0 out of 5.0 by Clean and great staff This location is very clean both inside and out. The rooms are hugh and the staff was very helpful October 15, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Great Hotel. Quality Hotel. Affordable Hotel. Great Breakfast! Comfortable Bed! October 14, 2014
Rated 5.0 out of 5.0 by vacation Just flew into phoenix from Niagara falls Staff were very friendly and recognized us as IHG members October 9, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice hotel. What you would typically expect from a Holiday Inn Express. Would have liked to have some non-feather pillows in the room. September 30, 2014
Rated 5.0 out of 5.0 by Clean We booked two rooms for our family during a recent stay. The rooms were clean, the beds were comfortable. Overally, I would highly recommend. Wireless internet was spotty and slow. September 19, 2014
Rated 5.0 out of 5.0 by Great room and amazing service Comfortable room with great service from helpful staff... and an amazing breakfast! September 18, 2014
Rated 5.0 out of 5.0 by Comfortable place Great place. One of the best I have ever stayed at...... September 16, 2014
Rated 5.0 out of 5.0 by not the best travel experence, but late night clerk changed that for the better Hope this new hotel keeps up the good service that we like to see in all hotels. September 16, 2014
Rated 5.0 out of 5.0 by pool Hotel was great..pool was not exactly cleaned..staff was great and plentiful, but never saw anyone clean the pool the 5 days we were there. Our room overllooked the pool...and my wife and I were at the pool daily. Hot tub was fine. The pool was ok, not scummy or anything, just you could see a film on the water and stuff on the bottom,like leaves, etc. Nothing nasty but still I feel it should of been cleaned manual daily. September 16, 2014
Rated 5.0 out of 5.0 by Holiday Express Surprise Arizona The property is extremely well maintained and clean. The staff are very efficient and friendly. I would most certainly seek this, or a similar IHG property in the future. My one small complaint would be that the mini-suite that I reserved was not available for points redemption. I could only have gotten a standard room with points. September 11, 2014
Rated 5.0 out of 5.0 by First Impression Liked the price. Pleasantly surprised to see how spacious and organized the lobby was. parking was good. Convenience to places to eat, get gas, etc. was very good. Liked the idea, that it was just off the main road. Nice view of the Barren landscape. Not a problem to me. Very organized and well defined breakfast area. Signs, etc. Best stay I've had in a while. Will definitely will put Holiday Inn Express in my travel plans. September 9, 2014
Rated 5.0 out of 5.0 by vacation Really like staying here. Breakfast is good. The server,she is really friendly and helpful. Everyone there is friendly. We feel like its our home away from home. We stay here whenever we come to visit out here. The front desk always is there to help. We will be back again. If there's a problem,it gets taken care of right away. September 2, 2014
Rated 5.0 out of 5.0 by Great stay Exceptional hotel with clean comfy rooms, friendly staff and beautiful surroundings. You will truly enjoy it August 27, 2014
Rated 5.0 out of 5.0 by great Location I've stayed in a lot of motels including Holiday Inns and this is without a doubt the best. Would recommend it to everyone. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean, Great Location Location worked great for us; not far from lots of different restaurants and shopping. Easy access to main highways/interstate. August 21, 2014
Rated 5.0 out of 5.0 by Had a great stay!! Another great stay at Holiday Inn Express. I always look for HIG hotels when traveling. They are always consistent and nice places to stay. August 14, 2014
Rated 5.0 out of 5.0 by Housekeeping was great I stayed here for a total of 6 nights and each day, housekeeping went above and beyond. I chose to reuse my towel most days and they would refold it for me to look more aesthetically pleasing. It was little things like that, that made this hotel one that i would come back to. August 12, 2014
Rated 5.0 out of 5.0 by Excellent, as always! this is probably our sixth or seventh stay at this inn and every one of them have been an excellent experience. From the front desk staff, housekeeping staff, to the breakfast room attendants, always courteous and helpful. August 11, 2014
Rated 5.0 out of 5.0 by great hotel, great service very clean and nice staff, my family loves this hotel, pool is awesome for the kids.. Bed are so confortable August 7, 2014
Rated 5.0 out of 5.0 by Very Nice Property We stayed 7 nights in Holiday Expresses in 4 different locations during a 9 day period. This was the ONLY one that even recognized us as Club Members. I know it may seem like a little thing but it DOES make a difference when checking in and I very much appreciated it! Very nice property (The outdoor pool is a little cheap feeling but the rest of the place was great! Thank you! August 6, 2014
Rated 5.0 out of 5.0 by Awesome breakfast We would definitely stay here again if I am In Surprise, AZ. August 4, 2014
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