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Rated 4.3 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by Enjoyable Stay A good location-relaxing and restful. Helpful and responsive staff. Excellent breakfast-good quality food provided for the duration of the four hours that the service was available. March 26, 2015
Rated 5.0 out of 5.0 by Very professional operation We stayed in the Holiday Inn Express Epsom Downs three years ago ahead of attending a funeral. And a funeral was again the reason for returning earlier this week. We arrived quite late, around 11pm, but were greeted most courteously and helpfully. As the funeral was not until 12.45pm the next day in Ashtead, we arranged a late 12noon checkout, This allowed us to have breakfast, then take a walk over the Downs before returning to our room to get ready. My only suggestion would be to improve the signage from the road coming up from Ashtead. Or perhaps the light over the name was not working. Even though we had been before and were looking out for the entrance, we drove straight past it! March 26, 2015
Rated 4.0 out of 5.0 by Good value for location Excellent view of race course good value for money. Could not use power socket March 25, 2015
Rated 4.0 out of 5.0 by OK Stay but had better The hotel is OK stayed here sometime ago. No major issues it's just the breakfast is lacking. Would I stay again only if there was no alternative. The hotel is a bit far out of town and the sat nav always takes you through a small B type road? Pub across the road served a nice meal. March 24, 2015
Rated 4.0 out of 5.0 by Great express hotel The staff are excellent, the place is clean, the only thing that lets the place down is breakfast but hey, that's not the end of the world. March 19, 2015
Rated 5.0 out of 5.0 by Good value and pleasant staff. Did exactly what it said on the tin! Would recommend. March 16, 2015
Rated 4.0 out of 5.0 by Epsom Downs A reasonable hotel in a very odd location, bang on the edge of Epsom race track! The hotel has a large airy lobby with lots of natural light, great for casual business meetings. The rooms are a bit tired looking and the bed was not the most comfortable I have slept in at a HIE, that was the one at HIE Portsmouth Harbour. One of the receptionists was a bit off about my need to book out early even though the arrangement my company has with HIE allows for this. Breakfast at all HIEs is not of the highest quality, there is not enough section in the cooked options, i.e. no bacon, tomatoes or mushrooms. There are quite few places to eat in this area and all of them were 'not bad' to 'good'. Overall I would return to this hotel again but I have stayed in better. March 16, 2015
Rated 4.0 out of 5.0 by Little expensive For a basic room with Breakfast, rooms are a little expensive, No USB charge point in room. March 10, 2015
  • 2015-03-29T10:22:52.172-05:00
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