Rated 4.4 out of 5 by 278
Rated 4.0 out of 5.0 by sleezeboy Beer and parking
Although bar was lovely i was disappointed with selection of real ales - It's a must
Parking outside the hotel was like everyone had abandoned their vehicles. Needs tidying up
Apart from that lovely
September 30, 2014
Rated 2.0 out of 5.0 by cassius971 Problem with parking
The car park was completely full and overflowing onto access roads and adjoining health club.
The problem appears to be from the car park being used by stay anf fly long stay parking.
September 30, 2014
Rated 5.0 out of 5.0 by Kylie79 Lovely!
Lovely hotel, luxurious rooms, very clean and comfortable. Will definitely stay again and recommend
September 24, 2014
Rated 4.0 out of 5.0 by fazed Good choice
Value for money hotel with a good location. Clean tidy room and uninterrupted sleep. Bar restaurant area very clean and tidy with friendly staff. Will be staying here on my next visit.
September 23, 2014
Rated 4.0 out of 5.0 by ricklee80 Great service and relaxing stay
Very happy with the hotel and service overall, small issue around parking but nothing too serious. Will be staying again and would recommend.
September 15, 2014
Rated 5.0 out of 5.0 by Pompey07928 Second Time
Stayed at this hotel before it was a Holiday Inn was old and Tired but the Refurb has made an Amazing difference looks Fresh,Clean and a place to come back to top marks !
September 15, 2014
Rated 5.0 out of 5.0 by carabeo25 Best HI
Great food, staff are really helpfull, can't fault.
September 14, 2014
Rated 5.0 out of 5.0 by york53 Parking
The hotel stay was great, but we had a problem with the car as it seems it had been parked under a tree, which produced some sort of resin, and we had a big problem getting it off both the paintwork and the glass of the car.
In fact, we couldn't actually get it off, and it is still visible.
September 10, 2014
Rated 1.0 out of 5.0 by Sarah 87 Disappointing Customer Service and Stay
We were disappointed with our stay. Loud music was playing past midnight which we could hear word for word in our room which was directly above the event. Reception staff explained that events were common in this area on a Saturday night. It would have been useful to have known this when we checked in as we would have asked for a quieter room.
Overall, a disappointing stay.
September 6, 2014
Rated 4.0 out of 5.0 by Jackie143 Holiday car parking
We understood at the time of booking that we needed to leave our car keys with the hotel while we were on holiday. However, we also understood that it was unlikely that the car would need to be moved.
We arrived back at the hotel following our holiday at around 11pm. On collecting our car keys we were told that the car had been moved. When we asked where the car had been moved to we were told which car park it was in, but it wasn't clear where it was actually parked: 2 tired children, 11pm, dark, and a long drive home. To say that we were unimpressed at having to walk around the car park trying to find the car is an understatement.
September 4, 2014
Rated 5.0 out of 5.0 by grantc1 Excellent stay
We stayed for one night before flying to Florida for 2 weeks. This was a return stay after doing the same last year and everything was excellent.
September 4, 2014
Rated 5.0 out of 5.0 by Claire640 Comfortable and convenient for Gatwick
Large clean and comfortable room, we booked dinner in the hotel early as we had three children and an early flight in the morning and we were seated quickly, the staff were efficient and the food was very nice. The friendly staff booked our taxi to Gatwick and this arrived on time. The hotel was very convenient for holidays from Gatwick.
August 30, 2014
Rated 5.0 out of 5.0 Brilliant value for money
Best hotel ive stayed at in years, lovely staff and great value for money.
August 29, 2014
Rated 5.0 out of 5.0 by deanllew Familystop off on way to France
Great position for Gatwick Airport and Newhaven Ferry,
Great staff , very nice clean rooms with all amenities.
Good nights sleep had by all.
Thank you and well done to all at Hol Inn Worth.
August 28, 2014
Rated 3.0 out of 5.0 by Sarjane Extortionate breakfast prices make sure you prebook!!!
Overall good hotel but we got caught out by not prebooking breakfast which I nearly fell through the floor at the price £16.95 each!!! Had to pay really as had 3 and 5 year old with us that needed feeding, wish we had prebooked defo would have if they had made it more clear the price difference. Wasn't happy at all.
August 26, 2014
Rated 4.0 out of 5.0 by AFI1959 Good hotel in a convenient location
We stayed at this hotel for one night prior to flying out of Gatwick. The two rooms we had booked were typical Holiday Inn rooms. We ate in the bar fairly late and the food was fine.
We had planned to use adjacent the fitness centre for an hour in the morning but were disappointed to learn that there was an admisson charge! As it was a nice morning we went for a work around Worth. We found check in a little congested, especially after a long drive.
The hotel is about10 minutes from Gatwick airport.
August 25, 2014
Rated 5.0 out of 5.0 by JJ62 Comfortable and convenient for Gatwick
We stayed here as a nightstop before a very early flight from Gatwick. The hotel is located just a few miles away from the airport but is in a nice country setting. Rooms were modern, well equipped and comfortable. Bar food was good and with a good selection. Definitely recommend.
August 18, 2014
Rated 4.0 out of 5.0 by Son of Stoker Short stay with car parking
Friendly greeting from known manager. Good nights sleep but as always a little noisy in the corridor!
August 16, 2014
Rated 4.0 out of 5.0 by fawleycrawley OPPORTUNITY ?
GOOD TO GET A GOOD RATE FOR A BUSINESS MEETING WITH A TEAM THAT SEEM KEEN TO PLEASE.PLEASING TO BE RECOGNISED AS A REWARDS MEMBER
August 14, 2014
Rated 5.0 out of 5.0 by Gazzarugby Best Hotel in Gatwick Area
I stay in Hotels a lot and find this one of the best. Great service.
August 13, 2014
Rated 5.0 out of 5.0 by vodkatonicplease Excellent hotel
Stayed here recently and what a joy it was, clean spacious and well equipped room. Very friendly staff, excellent food being served, and good bar, not overly expensive, would recommend to any age group.
August 11, 2014
Rated 3.0 out of 5.0 by Amyval Uncomfortble stay
We are really dissapointed in our stay in Holiday Inn Luton, we travelled 2 and 1/2 hours from wales and we were hoping to have a little time to relax and swim on our short break . On our arrival, we found out the swimmingpool is closed that date we arrived 7th of august. Our daughter is so upset when we she found out that we can'tgo swimming. The full english breakfast meal was okay but the bed we slept in room 153 was so hard and spring mattress is already sticking out which We are really dissapointed. We woke up having backpain and feeling so tired because of the discomfort. It's not the type of experience we've expected as We always book in Holiday Inn whenever we travel and this is the first time we have experience this kind of dissatisfaction.
August 10, 2014
Rated 4.0 out of 5.0 by Mt67 Comfortable room and nice hotel
The hotel reception staff were great, the room was excellent as we were upgraded. The restaurant staff were slow and felt like they didn't want to be there!
August 8, 2014
Rated 3.0 out of 5.0 by holiday people Not that near gatwick
Used the hotel for night before early flight and parking 10 days.
Whilst it seemed value at the time of booking you have to build in cost of taxi to airport. This takes at least 15 minutes because the hotel is literally out in the countryside probably 5 miles away.
For a family of four we had four suitcases and hand luggage which was never going to fit into a normal taxi so they ordered us a minibus!
£16.50 each way tip (well it was 4.30am departure and 3.00am return)
So add forty quid to the cost and then check if an "on airport" hotel may be better.
August 6, 2014
Rated 5.0 out of 5.0 by dolly 07 lovely clean room , nice staff
we stayed 1 night before departing for our holiday,
great room and service, transfers went to plan, would recommend.
July 31, 2014
Rated 4.0 out of 5.0 Comfortable bed and convenient for Gatwick
Will definitely use this hotel again. It is very convenient to spend a night here before our flight from Gatwick and then leave our car at the hotel during our absence.
July 28, 2014
Rated 3.0 out of 5.0 by Arty. Great bedroom, poor restaurant.
Stayed one night, we thought the hotel and the bedroom was very good, excellent value for money.
BUT the restaurant let it down, we ate on the terrace as it was a warm evening, ordered the food at the bar.
We were told later that they did not normally serve food on the terrace, though there were large tables outside and a lot of guests were eating.
My first course was an under ripe fan of melon, which was hard, and which I sent back. The restaurant manager apologised but said all the melons available in the kitchen were equally under ripe, so he said it would be taken off the bill, as did another member of staff. It wasn't !
I was served the wrong main course, but ate it as I didn't want to complain.
Dessert choice was supposed to be a mini dessert served with a coffee, the space for the coffee was empty and again we had to remind the staff to bring it.
The staff seemed completely overwhelmed and inexperienced.
July 25, 2014
Rated 1.0 out of 5.0 by Hjr77 Great location, poor service
Restaurant had only its Manager and a kitchen porter; couldn't cope and we waited an hour for food ( we had two small children and had to be up at 2.30am for our flight; the children were too tired to eat when food arrived.) Our drinks order was forgotten so I queued at bar to get them myself a after 20 mins. Restaurant manager was busy taking phone calls and sorting bills rather than prioritising seated customers. No apologies offered for lack of staff and poor service. The hotel manager helped out by clearing a few trays of glasses but didn't speak with customers to alleviate the situation. Dreadful management. At least it wasn't quibbled when I refused to pay a large chunk of the bill. You wouldn't have either, trust me! Otherwise, room was clean, spacious and inexpensive.
July 18, 2014
Rated 5.0 out of 5.0 by oldsalty good service
very good place to stay when going on holiday abroad for car parking at good prices
July 18, 2014
Rated 5.0 out of 5.0 by Harmony Jim Great location, and excellent quality
This hotel is in a great out of the way location. the service and quality are excellent, and the rooms and food was of very good quality. I recommend staying at this hotel.
July 17, 2014