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Rated 4.5 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Quiet and clean facility, friendly staff Last minute reservation traveling through. We found the facilities to be quiet and clean, staff to be friendly and the breakfast was good. January 26, 2015
Rated 5.0 out of 5.0 by Visit to Surrey Great hotel, very convenient to shopping and buses. January 14, 2015
Rated 1.0 out of 5.0 by Room heat Very, very cold rooms and took a very long time to heat up some what! January 10, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. Required an out of town surgery, so used this establishment for the night before. The concierge was very compassionate and accommodating, giving us a quiet, comfortable room. Will most definitely stay again soon. January 4, 2015
Rated 5.0 out of 5.0 will stay again and again at this property An excellent place to stay in Vancouver area, enjoyed hot breakfast, free parking and complementary internet December 30, 2014
Rated 5.0 out of 5.0 by comfortable place to stay we have stayed here several times and we always feel comfortable, safe and well fed. we have stayed here several times for medical purposes in the past. the location is perfect for us. a complaint, tho, is the toilet paper holder is way too far from the toilet for short people. sorry to be crass but true. and when or if remodelling ever takes place... walk-in showers instead of tubs are a must for older or handicapped customers. December 28, 2014
Rated 5.0 out of 5.0 by Great place to work When working away from home for more than one week, this hotel stay provided a perfect place to work outside the office. December 28, 2014
Rated 1.0 out of 5.0 by Worst Staff Ever In Any Holiday Inn Checked in on 25th December. The worst Christmas nightmare anyone can give you. The room wasn't as per my expectations so politely requested the person on duty(Named Jason. I am not sorry to mention his name because he was HORRIBLE). He has absolutely no idea whatsoever of being a receptionist in a hotel. No idea about the government rates and the companies it applies to but he won't stop arguing for anything. I would say the owner better train your people before putting them in reception. December 25, 2014
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