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Rated 4.4 out of 5 by 67 reviewers.
Rated 1.0 out of 5.0 by will never stay here again Rooms were nice and clean, can't complain about that. But their staff was really bad... when I checked in the guy st the front was on the phone and not paying attention to me. He took both, my bank and my credit card and gave my keys as I was settling down, he calls me and said " your credit card did not go trough" I was shocked and told him I will be coming down soon... he again call!!! As if I was not going to pay for the room. I finally went down and give him another card. It turns out that my credit card for declined because he had charge me for the rooms four times!!!!! And my bank card was charged 2 times.. that means I was paying for 6 rooms. I was furious!!! I has to call the bank and have the hotel manager talk to me them too. I will NEVER visit again. Bad staff! They should tell them.to pay more attention December 18, 2013
Rated 4.0 out of 5.0 by Clean rooms. We stay in Atlanta and do our Christmas shopping. Thought we would try the Johns Creek area and was pleased with our stay. Rooms were nice and clean. The only negative thing was the bed was not as comfortable as other Holiday Inns we have stayed at. We will stay here next year again. December 14, 2013
Rated 5.0 out of 5.0 by Thanksgiving Visit When our Chattanooga family visits our Johns' Creek family, we always stay at Holiday Inn, Johns Creek. We are all greeted warmly and made very comfortable. We will continue to stay at this hotel in the future. December 3, 2013
Rated 3.0 out of 5.0 by Average The room were clean and the staff service was very good. The beds are comfortable. But there were a strong smell in the hotel similar to the humidity in a closed closet, stronger in the room, that keep me with allergies during my visit. Also, the pipes in the bathroom keep making a loud noise during the night. December 2, 2013
Rated 2.0 out of 5.0 by booked us the wrong room My father in law is very disabled so he cannot stay in our home because he needs the handicapped accessible bathroom and shower. I requested that room specifically, describing the bathroom when I booked the room. We arrived and found he was in a "handicapped accessible" room with a full tub. They explained we needed to specify a wheelchair accessible room, making it our fault. I think my explanation of our needs especially since he has stayed there several times before should have been clear enough when making the reservation to alert their staff of our specific needs.. So we had to scramble and find a different hotel and move him there on Thanksgiving Day in order to ensure his safety. December 1, 2013
Rated 4.0 out of 5.0 by Great weekend Place My Parents were in town and we ran out of room for overnight guests at our home locally. So, I put my parents up in the hotel here & they really liked it. The room was clean, quiet & the bed was restful. A good fit for our needs. November 13, 2013
Rated 5.0 out of 5.0 by Spacious clean rooms The rooms were very comfortable and spacious.Hotel looks like new and fits well into the neighborhood decor. Renovation was done well. I would definitely stay again when in the area. October 23, 2013
Rated 5.0 out of 5.0 by Clean and comfy Stayed for 2 nights during a business trip. Room was clean and comfortable. No issues during my stay. I had emailed the hotel prior to the trip in order to ask about recommended airport shuttles. The staff responded to my email quickly. I would definitely stay here again. October 19, 2013
Rated 5.0 out of 5.0 by Excellent Staff Very courteous staff. They were able to help me with additional nights when my job was extended two extra day. October 19, 2013
Rated 5.0 out of 5.0 by BEST in Johns Creek - Duluth area We used to stay at several other hotels on the Route 141 corridor around John's Creek for family visits, and this Holiday Inn is a wonderful place. NOTHING is or ever has been bad here, the staff at the front desk is super friendly and so are all other internal people. Breakfast is first rate and if you are a bit more hungry, there is a great IHOP just across the street of Route 141. Excellent placement too, so I would without RESERVATION ADVOCATE A RESERVATION for a room at this hotel. Always. October 1, 2013
Rated 5.0 out of 5.0 by Thank you for hosting our hockey team. Your hotel and staff provided a great weekend for our trip to plan in Cumming, GA. The rooms were clean, there was plenty of food for a full college hockey team, coaches and other guests. Awesome staff provided warm cookies each night and always had hot coffee. September 24, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Have stayed here before and again it was very nice. Clean and beds are so comfortable. Staff is very helpful September 11, 2013
Rated 5.0 out of 5.0 by Perfect Stay The entire staff was friendly from the front desk, housekeeping, to maintenence. Staff members always asked how we were doing the days we visited. When we needed something from extra towels, wake up calls, to extra items Holiday Inn at Johns Creek more than delivered. August 13, 2013
Rated 5.0 out of 5.0 by Classy hotel Personnel from front desk to housekeeping very professional, helpful and friendly. Room was excellent! Very clean, and bed was very comfortable! August 1, 2013
Rated 4.0 out of 5.0 by Weekend in Georgia The hotel was very clean, the rooms were as represented. I had to delay my arrival 1 day. i called the hotel and was told they would handle it. I was told later I room was okay, but the other required a internet notice to IHG. I did not know this nor did the personnel in the hotel. August 1, 2013
Rated 4.0 out of 5.0 by Nice place to stay I am realistic. Its a Holiday Inn Express - not an Intercontinental! It was very, very good. It was clean (most important to us!) I rated the breakfast choices as "Average" because I don't eat gluten and try very hard to stay away from carbs. The person at the desk was more than accommodating and we thank him! July 26, 2013
Rated 4.0 out of 5.0 by Great Staff! Always ready to help you, with constant smile and willing to exceed. June 18, 2013
Rated 5.0 out of 5.0 by Clean and very comfortable bed Everything was neat and clean beds were comfortable. Easy to locate. Furniture looked new and up to date. Will stay here again. June 7, 2013
Rated 5.0 out of 5.0 by Great location We stay here every spring while visiting family in the area. The facility is very comfortable and the staff are great. Excellent location for quietness and access to shopping. It can get a little noisy on weekends when school groups are present, but it's hard to complain about energetic young folks. May 9, 2013
Rated 4.0 out of 5.0 by Comfortable, Clean and Helpful Staff Kevin at the front desk is very helpful on dining options and directions. Hotel is clean and comfortable. March 28, 2013
Rated 3.0 out of 5.0 by Holiday Express Overall, ok for the price. Main complaint was the Matress was very firm, almost too firm. Breakfast selection was limited. The area where the hotel is, seemed to be very quite which for me is very important. Fitness room has a very limited choice, but for the amount of room they have, it was better then nothing. March 23, 2013
Rated 2.0 out of 5.0 by Dirty linen , no desk lamp The bed linen were dirty, the desk was small and no lamp, I have been in many Holiday Inn Express hotels, I am used to a much better hotel March 20, 2013
Rated 5.0 out of 5.0 by Repeat Stay This is our second time to stay in this Holiday Inn Express. From the housekeeping staff to those working the front desk and the breakfast area, we were treated very well. Couldn't ask for better and on top of that the property is well maintained and very clean. The cost of the room was outstanding too! March 16, 2013
Rated 5.0 out of 5.0 by Overall the rooms were very clean & comfortable. The hotel was in a good location from the Suwannee Sports Academy where my sons played in the YMCA tournament. This definitely will be location for us in the future. March 9, 2013
Rated 5.0 out of 5.0 by Nice Hotel I would stay at this hotel again. Overall was a great experience. March 2, 2013
Rated 5.0 out of 5.0 by Exactly what to want in a hotel I have called this place home 2 nights out of the week for a couple months now. It has been consistently clean and the folks working there are very attentive. Kevin always greets me at the desk with a welcoming smile in the evenings and obliges any concern i have with a remedy (nothing big so far). Marleny has also been very attentive and sends me off in the morning, by name usually, which is a rare kindness you don't find too often at hotels. I have been there quite a bit lately and they haven't got tired of me yet. The breakfast has a decent spread, included in rate. Rooms are spacious, more than i need. Bathrooms too are big and have exhaust fans which i like. Good times. February 13, 2013
Rated 4.0 out of 5.0 by Nice place Friendly staff and clean. Quiet neighborhood. in a safe area. January 25, 2013
Rated 5.0 out of 5.0 by Rest and relaxing My husband & I always stay at this hotel when we visit our daughter in John's Ccreek. We can relax after full days visiting with grand-children, etc. The staff always goes out of their way to make us feel welcome and comfortable. I actually purchased the consumer brand of the commercial mattresses used at your hotel. See you again soon. January 2, 2013
Rated 5.0 out of 5.0 by Excellent Stayed for a soccer tournament at nearby SFSC. Great location, convenient to soccer complex, and near many eating choices (Panera, Chipotle, Einstein Bagels). Very nice room, clean a lot of space for the price. Excellent breakfast, esp the pancake making machine which was a hoot and made great pancakes. Highly recommended. Special props to Reddy, who seemed to be at the desk 24 hrs a day to answer any questions. November 25, 2012
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