Rated 3.9 out of 5 by 160
Rated 5.0 out of 5.0 by Summer32 Thin Walls
Very Nice Hotel, Front Desk Staff was Everything you want when you stay. The only thing I could not get over was how thin the walls are. I could hear everything the guest in the next room said on the phone. One night needed ear plugs.
October 20, 2014
Rated 3.0 out of 5.0 by AndrewW3 Ask for a top floor room
Stayed here for free using IHG Reward points. Hotel was very nice and clean, rooms are updated. Not the nicest or most modern I've seen, but still very nice. Would have rated this a 4 star HIE, until.. I'm not sure if the person staying directly above us was a large person or if the ceilings are very thin, but we could hear every step they took. And they took a lot of them. Every couple of hours throughout the entire night, I was awoken to the sound of thumping footsteps from the bed-area to the bathroom-area. Every single step. Thump (creak), thump (creak). Needless to say, it made for a less than enjoyable stay. Unfortunate really, but I had to knock down at least one star.
Otherwise, everything was great. Service at the desk was great and very welcoming. Unlike other recent experiences, I did not feel like I was being punished for my IHG loyalty/reward nights. Top floor room would have made for an excellent stay.
October 19, 2014
Rated 5.0 out of 5.0 by Doe65 Jose13
Smoking is permitted outside the front door but it is too close to the entrance. Upon entering the lobby a guest has to sometimes walk through the foul odor of smoke which is unhealthy for many people.
October 18, 2014
Rated 5.0 out of 5.0 by kathy617 Friendly, courteous staff
Our stay was comfortable and we found the décor very nice and the beds comfortable. We were traveling with other relatives and our request to be placed near each other was honored. The complimentary breakfast was more than I expected. One of our rooms had an extra area set up like a sitting room, so we were able to congregate there to visit. Although our stay was to attend a funeral in Fall River, the Holiday Inn Express made our stay enjoyable.
October 17, 2014
Rated 5.0 out of 5.0 by Winnisquam 27 Happy With Jess
I have stayed at this hotel many times and have always enjoyed my stay. Jess is the most pleasant and accomodating person I have ever meant in my travels.I stay in hotels 3 to 4 nights a week and deal with allot of people at different hotels. I totally enjoy going to the Swansea Holiday Inn because I know if I need anything and Jess is around she will do whatever it takes to make sure I'm satisfied. Holiday Inn should recognize they have a very valuable employee.
October 16, 2014
Rated 5.0 out of 5.0 by Dave D2014 Swansea, Fall River, Providence
Great Tweener stop if you want to be in Fal River or Providence in minutes.
October 11, 2014
Rated 4.0 out of 5.0 by Barbarao great customer service
I stayed for one night, room was clean and comfortable; comfortable friendly staff
October 7, 2014
Rated 5.0 out of 5.0 by jennyuncw great place to stay
we had a great stay at this hotel. The room was clean and up to par and the staff was friendly. Loved having the free breakfast each morning and the cinnamon rolls were awesome! This was our second visit and we will return when visiting family.
October 4, 2014