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Rated 3.8 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Sawnsea Jess behind the desk was excellent in interacting with people. September 15, 2014
Rated 5.0 out of 5.0 by very comfortable for short stay This hotel was very clean and comfortable. we have stayed here a few times now and were very pleased with how spacious the rooms are. We go there to bike ride and are able to bring our bikes up into the room, with plenty of room. Breakfast is always very good. September 11, 2014
Rated 5.0 out of 5.0 by Comfortable and clean I found it comfortable and clean. The staff was willing to help us with some places to visit and how to get their. September 10, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean room, great amenities, comfortable bed From the time we checked in, Jess at the front desk made sure we were taken care of. Our room was very comfortable, clean and the bed was very comfortable. The amenities provided were great. And to top it off the breakfast provided was very good and offered a good variety of choices. Would definitely stay here again and would recommend it to others. September 9, 2014
Rated 3.0 out of 5.0 by comfortable bed and great service My only complaint was the bathroom shower area needed some work, the grout needed replacing and a couple of tiles in the bathroom floor were cracked. September 8, 2014
Rated 2.0 out of 5.0 Think Twice Pleasant Staff. Squeaky floors, poor TV and channel selection. No hot water. Make sure things are in order when you first check in. I have always choosen Holiday Inn if possible, for MANY years. I may reconsider now. September 8, 2014
Rated 5.0 out of 5.0 by Great stay with the family over Labor Day Weekend! The HIE in Swansea was a nice gem off the main drag in the Fall River/Providence Area. Located away from the road and highways, it was quiet outside. Inside, the staff was phenomenal and the hotel was very clean. At first glance, the pool seems very small (and it is) but it did the trick for my 3 kids. I recommend this hotel to anyone needing a place to stay in the area. September 4, 2014
Rated 2.0 out of 5.0 by would not reccomend The only thing good about this hotel were some of the staff members. The room was not clean AT ALL and we would not stay there again. Unfortunately the staff was having a major issue with housekeeping and did address the uncleanliness. We could not have the complimentary breakfast because of rude customers from a bus tour who felt they could overtake the dining area from beginning to end of serving times. I never saw a bunch of rude people not make way for elderly people with walkers or young mothers with babies. Unfortunately management could not ask them to please move into the lobby after they completed their breakfast. I have to say the sweet girl who ran breakfast was professional and kept a smile on her while trying to serve these animals. September 4, 2014
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