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Rated 3.7 out of 5 by 106 reviewers.
Rated 4.0 out of 5.0 Great value for the price The sign for the hotel was a little hard to find from the road. It should be larger and more prominent for guests. The staff was very friendly. Upon arrival, there's cookies at the front desk (most notable to my 12 and 15 year old). I called in the morning aroung 9am inquiring about early arrival (IHG member). To my surprise within 30 minutes I got a call back telling me I could check in before noon. The hotel is new. The premises well maintained. The fitness area was a little small. The pool was okay... and a little busy that day. Overall, a really good value for the money. The friendly staff makes up for any of these very small deficiencies. July 27, 2014
Rated 4.0 out of 5.0 by Close to the airport The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport. July 19, 2014
Rated 5.0 out of 5.0 by HI Express SwanSea The Staff was helpful and friendly. Room was clean Breakfast was very good July 17, 2014
Rated 3.0 out of 5.0 by Great place for a bed while traveling through the area Great place to stay for a night.. staff and beds are excellent for the money. July 14, 2014
Rated 4.0 out of 5.0 by Loud neighbors Well run hotel with extremely friendly accommodating staff. But the room and hallways are aging and need a facelift soon. Also, a very loud party in the next room could be heard too well and it kept us up until it ended at 1:30 AM. July 10, 2014
Rated 4.0 out of 5.0 by Excellent personnel With the exception of poor lighting near the bed (which made reading a challenge) the Inn provided a comfortable stay. July 7, 2014
Rated 5.0 out of 5.0 by Great Room and Service Very friendly and helpful staff. Room was great and quiet. Would be happy to re visit. Breakfast much the same as any Holiday Inn Express July 6, 2014
Rated 4.0 out of 5.0 by Excellent hotel...but.... You are my hotel of choice whenever I visit Swansea...good rates, friendly staff, clean, etc...but 2 small complaints from my last stay...1) Horribly slow internet connection..a real problem for people like me who need to connect with work often...and 2) several times this last stay my shower was cold. That being said,,,I am coming back at the end of the month because you are a good hotel...just hope you can look into these two items, thanks July 3, 2014
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