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Rated 4.1 out of 5 by 245 reviewers.
Rated 4.0 out of 5.0 by comfortable comfortable atmosphere, pleasant people to deal with, great breakfast selection, room clean. Lighting could have been better , the lights were so dim , difficult to read at night. Would have been nice to have an ice machine on the second floor. I would stay again at the HIE in Swansea, MA. July 30, 2015
Rated 4.0 out of 5.0 by Ok Stay The room was huge and very clean. The staff on the whole were very nice except the check in lady. The halls were super HOT, including the breakfast area. It was uncomfortable. The elevator broke late at night, but they were quick to have it fixed. The hot tub was also broken. The pool area was nice!. July 30, 2015
Rated 4.0 out of 5.0 by Nicely appointed Clean, modern, well appointed. Professional, courteous and attentive staff. Lack of adequate sound attenuation between floors and walls results in a sound filled experience from guests in neighboring rooms and floor above. July 30, 2015
Rated 5.0 out of 5.0 by Great stay! Nicole at front desk was a great help. She went above and beyond to ensure our stay went smoothly. The rooms were very clean and comfortable. The dining area was clean. The only critique would be that the coffee in the evening was not fresh and lukewarm at best. July 29, 2015
Rated 4.0 out of 5.0 by Great size suite but needed updating Overall the room was very good - size of suite, beds, sofa, desk, kitchenette (microwave and fridge), but it needed a bit of updating in relation to the electric plugs! a couple were coming out of the wall and/or shut down - otherwise room was clean, staff was friendly and overall experience was good. we would go back again when staying in the area. Holiday Inn Express usually provides a great breakfast. Thank you! July 27, 2015
Rated 5.0 out of 5.0 by Helpful Staff Staff was super friendly and helpful. Everyone said hello and asked if they could do anything. July 26, 2015
Rated 4.0 out of 5.0 by Typical HIE experience My only complaint was the business center computer was out of order, so I couldn't print boarding passes. I'd expect it to be fixed by now. July 26, 2015
Rated 5.0 out of 5.0 by great hotel property Clean rooms, excellent breakfast, friendly staff. Convenient location. July 24, 2015
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