Rated 4.2 out of 5 by 347
Rated 5.0 out of 5.0 by Hopeton Good place to stay outside of Rhode Island
Decent hotel, good friendly staff.. The only issue that I had was an incorrect bill.
June 21, 2016
Rated 1.0 out of 5.0 by Stevie1234321 Worst Holiday Inn experiance
I've stayed at multiple IHG hotels throughout the east coast. This one hotel in particular makes me wonder if i should ever book an IHG hotel in the future. Upon check-in there was no one at the front desk. After a 10 minute wait the receptionist didn't apologize or even acknowledge that there was no one at the front desk for over 10 minutes. I got very little sleep because the walls were very thin and I could hear everything going on next door. I was tempted to call the police because the hotel wouldn't do anything about the noisy group next door. When I checked out and turned in my room key the receptionist didn't even look at me. She was too preoccupied with the apps on her phone. I have no plans on returning to this location and after several nights at IHG hotels I don't think I will be booking with IHG again. I will highly discourage any of my coworkers from booking at this location in the future.
June 17, 2016
Rated 4.0 out of 5.0 by HarveyCat Clean and comfortable
This hotel fits the bill. Good price. Good accomodations.
June 15, 2016
Rated 2.0 out of 5.0 by shan294 really, this hotel could do better.
i have a few things to say/complain:
1. phone wasn't working in the room
2. no mugs/cups for keurig AND the keurig machine wasn't working either. when i tried to call the front desk to complain, the phone wasn't working. i decided to just go to bed as it was quite late anyways.
3. water in the shower came out yellow!! (i left it on for minutes and it was just flowing in yellow..)
4. there were cracks in the bathroom as well.
5. the carpet on the floor was dirty........
i'm not the cleanest person in the world, and i don't exactly notice things easily either (i usually let go and shrug it off). but really, this hotel could do better.
June 12, 2016
Rated 5.0 out of 5.0 by Ezmi Such a Pleasent Surprise when looking for an inexpensive room!
My husband and I spent the weekend visiting Providence and Newport, RI and were looking for an inexpensive hotel room for one night. Staying in either city would have been far more expensive than staying at this Holiday Inn, which lay conveniently between the two locations: 15 minutes from Providence and 30 minutes from Newport. We were both impressed by the well-manicured grounds that had touches like a black iron Gazebo that made it clear that there was some actual thought and planning to the grounds; they were't just the cheapest path to making a nice looking landscape around the hotel.
The staff was VERY friendly and helpful and the entire place was clean and neat. I was especially impressed by the number of toiletry amenities provided in the bathroom, including a shower cap and Bath and Body Works White Citrus Shampoo, Conditioner and Lotion, plus a mint mouthwash! There was also a mini-Keurig in the room along with plenty of hot cups, coffee K-cups and tea bags. That immediately won me over.
The only downsides were the thin walls (we could hear our neighbor's TV shows playing late at night) and the light coming in through the drapes in the morning. Those were minor concerns though, to us.
May 25, 2016
Rated 5.0 out of 5.0 by MakeNH Excellent service; well maintained; great location
The staff was pleasant, attentive and accommodating. Check in was easy; room was clean, quiet and comfortable; breakfast was delicious...choices were varied and many; Quiet, convenient location with easy on/off highway access and proximity to local shopping.
May 24, 2016
Rated 1.0 out of 5.0 by NCReader Not recommended
My room had problems. The bed was uncomfortable -- mattress wasn't level. The pillows were uncomfortable. The carpet had wrinkles in it, and the area by the door stayed wet from the ice machine. The air conditioner didn't cool the room sufficiently so it was very stuffy. The electrical outlets didn't hold the plugs and they fell out. The lighting in the bathroom was not conducive to applying cosmetics. Occasionally a bug would wander across the floor.
May 24, 2016
Rated 4.0 out of 5.0 by j 810 nice hotel
ihg rewards makes hotel very affordable . rewards not available for nights originally requested but we were accommodated on another night . room lighting needs improvement . thin walls are a problem
May 19, 2016