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Rated 3.9 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Fantastic! The staff is just fantastic! And the rooms are amazing. Wouldn't wanna stay anywhere else! October 26, 2014
Rated 5.0 out of 5.0 by Good Room, Service in Providence, RI Area The hotel was easy to get to and the price and staff are terrific. Rooms are quiet and away from the main road. October 22, 2014
Rated 5.0 out of 5.0 by exceeded expectations For many years, I have always chosen a Holiday Inn as my first choice of hotels and tend to be a critic in comparing. I did not have high expectations for this one based on the location of S.E. Massachusetts, however I was pleasantly surprised and felt I was in a resort in Florida! I was very impressed, especially by the front desk clerk, who made my family feel that her goal was to give us the best stay ever! It was her positive attitude that set the tone throughout and the facility reflected that quality. I hope it maintains this standard, as I feel it is the best hotel in our area at this point! October 21, 2014
Rated 4.0 out of 5.0 by Great, except for "Noisy Neighbors" We have stayed at the Swansea Holiday Inn Express several times, with good experiences. On the most recent visit, had noisy abutting room guests until 1:00 in AM, when I needed to be driving for 2 hours the following day. Perhaps need for thicker walls? Or perhaps I just need to bring earplugs next time!:) October 21, 2014
Rated 5.0 out of 5.0 by Thin Walls Very Nice Hotel, Front Desk Staff was Everything you want when you stay. The only thing I could not get over was how thin the walls are. I could hear everything the guest in the next room said on the phone. One night needed ear plugs. October 20, 2014
Rated 3.0 out of 5.0 by Ask for a top floor room Stayed here for free using IHG Reward points. Hotel was very nice and clean, rooms are updated. Not the nicest or most modern I've seen, but still very nice. Would have rated this a 4 star HIE, until.. I'm not sure if the person staying directly above us was a large person or if the ceilings are very thin, but we could hear every step they took. And they took a lot of them. Every couple of hours throughout the entire night, I was awoken to the sound of thumping footsteps from the bed-area to the bathroom-area. Every single step. Thump (creak), thump (creak). Needless to say, it made for a less than enjoyable stay. Unfortunate really, but I had to knock down at least one star. Otherwise, everything was great. Service at the desk was great and very welcoming. Unlike other recent experiences, I did not feel like I was being punished for my IHG loyalty/reward nights. Top floor room would have made for an excellent stay. October 19, 2014
Rated 5.0 out of 5.0 by Jose13 Smoking is permitted outside the front door but it is too close to the entrance. Upon entering the lobby a guest has to sometimes walk through the foul odor of smoke which is unhealthy for many people. October 18, 2014
Rated 5.0 out of 5.0 by Friendly, courteous staff Our stay was comfortable and we found the décor very nice and the beds comfortable. We were traveling with other relatives and our request to be placed near each other was honored. The complimentary breakfast was more than I expected. One of our rooms had an extra area set up like a sitting room, so we were able to congregate there to visit. Although our stay was to attend a funeral in Fall River, the Holiday Inn Express made our stay enjoyable. October 17, 2014
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