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Rated 3.9 out of 5 by 164 reviewers.
Rated 2.0 out of 5.0 by Too little of most everything This hotel had too few electrical outlets in the room to charge much of anything without unplugging lights or the alarm clock. There was too little wireless bandwidth to watch a single show on Hulu or even upload Facebook at times. There was way too little sound-proofing between rooms - we heard neighbors on both sides fighting and we're kept awake late and woken early by the people in the room upstairs - even after calling the front desk to complain. There were too few tables in the breakfast room so I had to eat at the tiny table shoved in the corner of our room - no desk, so I had to work on my laptop at that table too. I followed the signs for ice and vending, but never found either. All-in-all, as priority club members, (although we were not recognized in any way) we stay at a lot of Holiday Inn properties, but were very unimpressed with this one. August 15, 2014
Rated 5.0 out of 5.0 by Clean Rooms and quiet location Quiet, clean accommodations. Great free breakfast. August 15, 2014
Rated 5.0 out of 5.0 by Spacious room and friendly service Very spacious living area separate from the sleeping quarter. Friendly service and excellent value. Comfortable bed and mattresses, two tables, sofa and 3 chairs. Minor complaints: 1) Only three lights in the living room, all are dim. 2) Unrudely guests party until 2 am. Wall was not insulating enough to keep out hallway noise. August 14, 2014
Rated 3.0 out of 5.0 by Good Location The breakfast area needs work. Not enough staff and room. Hotel was loud late in the evening. August 14, 2014
Rated 2.0 out of 5.0 by Very disappointed Very surprised during our recent stay. We've stayed here numerous times before and have never had any problems. However, this visit was not a pleasant one. Upon checking in, our comforter was dirty and the room was not cleaned properly and things were left behind in the room. One of the biggest disappointments was the breakfast. There was one person working and they couldn't keep up with the high volume of guests. The food was not fresh and there was not enough food. The garbage cans were full and not emptied fast enough. August 13, 2014
Rated 4.0 out of 5.0 by Tolles Haus mit guten Zimmern Sehr gutes Hotel mit Annehmlichkeiten nach Holiday Inn Express Standard. Super, dass Parken und Frühstück im Preis inkludiert ist. August 13, 2014
Rated 4.0 out of 5.0 by Guest Services Really Professional and Good Nights Sleep This was my family's 2nd stay at this hotel in two years and we will stay on our next visit to MA. August 11, 2014
Rated 5.0 out of 5.0 by Very Comfortable bed and hot breakfast service. Very, very clean room. Bathroom supplied with more than enough towels and shampoo. Breakfast was hot with tasty scrabbled eggs and gravy over biscuit with greek yogurt supplied as choices. Management staff EXTREMELY helpful and pleasant. Bed was comfortable and slept great. August 10, 2014
Rated 5.0 out of 5.0 by Excellent service - very good stay This was an excellent choice for us. It was centrally located in order for us to take a ferry to Martha's Vineyard one day, a great tour of Vanderbilt Mansions in New Port, RI, one day and good driving trip to Cape Code one day. The staff was extremely friendly and very efficient. Our need for a new hair dryer was almost immediately. The air conditioner is not great but that is not the problem of the staff. We would stay here again any time we were in the area. August 9, 2014
Rated 5.0 out of 5.0 by Great family experience My family chose to spend a night here to break up travel from a weekend in Cape Cod. We were extremely pleased with the value we received. The accommodations, cleanliness and courteousness of staff were great. We'll back if our travels take us that way again. August 8, 2014
Rated 5.0 out of 5.0 by good place to stay this is a great hotel. the front desk staff was excellent. the loaction was great. i will stay here again. August 8, 2014
Rated 5.0 out of 5.0 by great stay thanks for another great stay at my favorite hotel in Swansea! August 7, 2014
Rated 5.0 out of 5.0 by Good Night Sleep Tight! This Hotel was one of the better Holiday Inn properties that I have stayed at. It was super clean and everyone was super nice and helpful. August 7, 2014
Rated 4.0 out of 5.0 by Very Accessible We had a handicap accessible room, with a roll-in shower, which worked well for my wife, who is in a wheelchair. The entire facility (e.g. room size, parking and great room) is well designed for a handicapped person. August 5, 2014
Rated 1.0 out of 5.0 by Paper thin walls I could hear the guy next door snoring all night. There were kids running up and down the hallways until after midnight. August 5, 2014
Rated 5.0 out of 5.0 by GREAT STAFF! Great place to stay, staff is helpful and friendly. Would be nice if the walls had better sound proofing. August 3, 2014
Rated 4.0 out of 5.0 by Recommend staying on 3rd floor Reccomend staying on third floor, Our room was on the second floor heard kids running around on the 3rd floor room above us. August 1, 2014
Rated 5.0 out of 5.0 by Outstanding Stay My wife and I with our 3 grandchildren stayed and everything about the hotel was excellent. The staff was great, they genuinely care about our needs. By far best stay at any hotel with the Holiday Inn in Houston Texas being our 2nd best stay! Great experience! July 29, 2014
Rated 5.0 out of 5.0 by Nice place This was a very nice and clean hotel. No issues at all. There was a team of baseball players there and the hotel staff made sure they didn't bother anyone. July 29, 2014
Rated 5.0 out of 5.0 by Spacious rooms, clean and comfortable This hotel wasn't right off the highway but the extra driving was worth it. Clean room, comfortable bed, and nice amenities. We stayed in a King room. It's nice to have access to a fridge and microwave and sink in the room. Would definitely stay here again. July 28, 2014
Rated 4.0 out of 5.0 Great value for the price The sign for the hotel was a little hard to find from the road. It should be larger and more prominent for guests. The staff was very friendly. Upon arrival, there's cookies at the front desk (most notable to my 12 and 15 year old). I called in the morning aroung 9am inquiring about early arrival (IHG member). To my surprise within 30 minutes I got a call back telling me I could check in before noon. The hotel is new. The premises well maintained. The fitness area was a little small. The pool was okay... and a little busy that day. Overall, a really good value for the money. The friendly staff makes up for any of these very small deficiencies. July 27, 2014
Rated 4.0 out of 5.0 by Close to the airport The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport. July 19, 2014
Rated 5.0 out of 5.0 by HI Express SwanSea The Staff was helpful and friendly. Room was clean Breakfast was very good July 17, 2014
Rated 3.0 out of 5.0 by Great place for a bed while traveling through the area Great place to stay for a night.. staff and beds are excellent for the money. July 14, 2014
Rated 4.0 out of 5.0 by Loud neighbors Well run hotel with extremely friendly accommodating staff. But the room and hallways are aging and need a facelift soon. Also, a very loud party in the next room could be heard too well and it kept us up until it ended at 1:30 AM. July 10, 2014
Rated 4.0 out of 5.0 by Excellent personnel With the exception of poor lighting near the bed (which made reading a challenge) the Inn provided a comfortable stay. July 7, 2014
Rated 5.0 out of 5.0 by Great Room and Service Very friendly and helpful staff. Room was great and quiet. Would be happy to re visit. Breakfast much the same as any Holiday Inn Express July 6, 2014
Rated 4.0 out of 5.0 by Excellent hotel...but.... You are my hotel of choice whenever I visit Swansea...good rates, friendly staff, clean, etc...but 2 small complaints from my last stay...1) Horribly slow internet connection..a real problem for people like me who need to connect with work often...and 2) several times this last stay my shower was cold. That being said,,,I am coming back at the end of the month because you are a good hotel...just hope you can look into these two items, thanks July 3, 2014
Rated 5.0 out of 5.0 by misc. Bathroom shower head needs replacement as it just was a very slow dribble.. Restaurant recommendations from front desk was horrible. We were looking for an Italian restaurant and they praised Magoni's. It was awful. Pizza was reheated frozen pizza and very greasy. Spaghetti sauce was canned and not hot. Service was slow. Suggesting this as a great family Italian restaurant. was not a great idea.. They need to rethink this recommendation. Hotel was great and we will use Holiday Inn express again. July 2, 2014
Rated 2.0 out of 5.0 by Poor breakfast accomadations Will not stay at this hotel in the future due to poor breakfast accommodations and no restaurant in the immediate area. June 30, 2014
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