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Rated 3.9 out of 5 by 73 reviewers.
Rated 3.0 out of 5.0 by Great White Concert There were mechanical and odor problems with 2 of my 3 rooms August 25, 2014
Rated 4.0 out of 5.0 by Slight Hiccup I have stayed at HIE in the past and have had a good experience. The only room available for my nieces and I coming back from El Paso to Dallas was a King Suite with a Sofa Sleeper. Unfortunately, a previous guest broke the sofa sleeper and did not tell anyone until I fell right through it. I called the front desk and they were trying to find a solution. Unfortunately, they were completely booked and they did not have a roll-away bed available. Marci the front desk associate was extremely helpful. She contacted her GM and the room was not billed to me. That was very nice. We had to put the Sofa-bed mattress on the floor and sleep that way. It was extremely uncomfortable. Good thing we only had a few hours to get home on the following day. August 24, 2014
Rated 4.0 out of 5.0 by Stay on our way to Lubbock Hotel was conveniently located off interstate. Dining available within walking distance. Not as "upscale" as other Holiday Inn Express locations I have stayed at recently but for the price I would stay again if necessary. August 20, 2014
Rated 5.0 out of 5.0 by Retired Great place to stay, Friendly staff. Will stay here again on my next visit. August 19, 2014
Rated 2.0 out of 5.0 by Travel to Crowley I was traveling, and had to stop in Sweetwater, TX. I picked this familiar hotel, which i am a Holiday member, and to my surprise, this was not an exemplary hotel. But it was late, and we had to stop for the night. I Saw another Holiday inn further up the road, and thought i should travel to that one, but i was tired. August 14, 2014
Rated 5.0 out of 5.0 by The place to stay in West Texas With the oil boom in West Texas the hotel options are few and far between! This a clean, safe hotel with great staff as you travel across the state! August 11, 2014
Rated 5.0 out of 5.0 by The Best! One of my favorite Holiday Inn properties. I've stayed here 3 or 4 times when passing through on I-20. Without a doubt, one of the friendliest and helpful hotel staffs anywhere. Every housekeeper, every hostess, everyone at the front desk acknowledged us with at least a hello. When it looked like my family wasn't going to get downstairs to join me for breakfast by 9:30, the hostess offered a tray I could use to carry something up to them. Building was recently remodeled and is in mint condition. I won't stay any where else in the area. August 6, 2014
Rated 4.0 out of 5.0 I have no complaints They treat my like family and always are kind. I have been treated great. August 2, 2014
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