Rated 4.5 out of 5 by 441
Rated 5.0 out of 5.0 by MummyHev Great location for M4 stop off
Easy to find, great location, lots of parking spaces, clean comfortable room. Will recommend and stay again.
August 27, 2015
Rated 2.0 out of 5.0 by Nigel 555 Spend a little more and stay elsewhere!
Staff availability and customer service really is terrible and virtually non existent!...and this during peak holiday period. A/c unit had been leaking all day on to a bed and none of the staff knew! No staff availability at breakfast so guests were asking each other! Food counter wasn't getting replenished in time, so you end up waiting for some of your food while the food already on your plate gets cold! For people who suffer from allergies or have particular food requirements or questions, this place is awful. No food labelling. When staff were found, they said they couldn't help!
August 27, 2015
Rated 4.0 out of 5.0 by robbo10000 Quiet room and adequate facilities
The hotel was modern and well-lit upon arriving at 1 am after a long day at a wedding in the local area. The reception staff were friendly and I was able to get to my room immediately. The bed was comfortable and I enjoyed a great night's sleep. In the morning, the breakfast was adequate rather than great but HI Express breakfasts are always complimentary so that wasn't so much of an issue as it was a good price paid for the stay. Overall, I would not hesitate to recommend this Hotel.
August 25, 2015
Rated 4.0 out of 5.0 by 339R conveniently close to motorway and comfortable
I have stayed at this hotel five or six times and it always meets my expections. It is close to the motorway so it is easy to get to. The hotel is welcoming and comfortable and I really like it.
August 21, 2015
Rated 4.0 out of 5.0 by mary 44 One night of relaxation
Probably because it was a weekend, the hotel was very busy. There were 2 coachloads of people staying, including school age children who were a bit distracting.
August 19, 2015
Rated 4.0 out of 5.0 by markwww Good stop-over but some disturbance
Easy to find and convenient location.
Generally a very good hotel but we found the bed a little uncomfortable and were also disturbed by noise during the night from some equipment (boiler? air-con?) next-to or above our room.
Would stay here again... in a different room.
August 18, 2015
Rated 5.0 out of 5.0 by Ns1980 All round excellent experience
Great value, clean, convenient, spacious, well appointed. Can't ask for more!
August 18, 2015
Rated 5.0 out of 5.0 by Terry 2511 Multiple occupancy by family members
As a family we had 6 rooms booked so we could attend a family wedding in the area. Initial concerns re lack of a travel cot were soon allayed as staff went out and bought one! (All other cots had been allocated although one had been asked for at time of booking.) We were able to sit together in the dining room for breakfast by pushing tables together which was appreciated. Buffet style breakfast was popular and staff were busy keeping all items topped up; freshly cooked croissants a bonus.
We didn't spend a lot of time in the hotel but staff were engaging and helpful when we were there.
The hotel is easily accessible from the M4 motorway. However. the noise from the motorway meant opening windows was not recommended. Air conditioning was VERY efficient! The view of the pylon was not the best for some but we were paying budget prices.
Would stay here again.
August 16, 2015