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Rated 4.5 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Lovely stay Excellent value ..stay on way to/from Uni drop off. I want to write this review in praise of the young woman on reception when we arrived...under SO much pressure to manage check in AND the bar and stayed friendly , patient and cheerful at all times despite there being just her and ONE other member of staff on, in the kitchen. How is this humanly possible? If it wasn't that young woman on reception, any other I'm sure would have given up and cried/resorted to abruptness...give her a raise!. The food in the hotel was basic but well cooked so I would eat there in future. ( ONLY criticism was that we thought we could WALK to the nearby Beefeater..impossible unless you want to dodge four lanes on a junction..no crossing/paths. We did drive there and the food was awful/grotty/yesterdays chips decor' and scruffy kitchen staff). September 26, 2014
Rated 4.0 out of 5.0 by Swindon This was booked on the internet just a couple Weeks before our stay. My partner's in a wheelchair and we thought there was ample room to move around. The bathroom is accesible, with a flip down shower seat. We would stay in a Holiday Inn Express again happily. September 20, 2014
Rated 5.0 out of 5.0 by comfortable and convenient Stayed at a Holiday Inn recently elsewhere and was in some degree of trepidation about staying here, however my fears were soon assuaged when I entered the hotel. Friendly helpful staff and light roomy ambience. A comfortable room and decent breakfast . What more does one need when staying in a Hotel for a 'business' purpose. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Stay I must compliment and thank the complete staff of Holiday Inn Express for making our stay comfortable and indeed memorable. Right from check in till our check out the service provided by a professional and efficient staff was par excellence. In fact there was no facet which had not been looked into by the management to ensure a personal care. Would love to keep coming back again and again. September 17, 2014
Rated 5.0 out of 5.0 by enjoyable and relaxing stay had four nights here very comfortable . the staff were very helpful when my key card failed on two occasions but took only seconds to sort the problem out .staff were very friendly and helpful and polite even when busy , they took the time to answer any questions that I had . I would recommend holiday in express to anyone . September 17, 2014
Rated 5.0 out of 5.0 by trip to Cornwall from Scotland Both my wife and I were pleasantly surprised with this location. September 15, 2014
Rated 3.0 out of 5.0 by No steaks! As you would expect with Holiday Inn Express a clean and comfortable room. Unlike many other this Holiday Inn Express does serve evening meals, however a linited menu and when I asked for a steak I was told they had none left! What sort of hotel runs out of steak? September 15, 2014
Rated 5.0 out of 5.0 by Long Haul Driver very enjoyable and relaxing after a 8 hour drive from Scotland. September 11, 2014
Rated 4.0 out of 5.0 by Bed for the night Very pleasant stay, polite staff from the moment we stepped through the doors, even a pleasant 'good morning' from the room cleaners in the hallway, breakfast was complimentary and also had a very good choice and quality was very good too. First time in a Holiday Inn in the UK and only our second altogether, we would definitely source one if available for our next visit somewhere. September 11, 2014
Rated 5.0 out of 5.0 by Rooms give a good feeling of privacy Despite the number of people staying at the hotel, the feeling of privacy within my room enhanced the overall quality of the stay. The building structure provided a solidity that enhanced the feeling of peace with virtually no noise interference from elsewhere within the building. Being so close to the motorway, there was no suggestion of traffic noise once inside the building. It was good to have the Wi-Fi facility although I felt it was slow by today's standards. However, it worked better than at the time of my previous stay. September 10, 2014
Rated 5.0 out of 5.0 by Business Visit to Blagrove, Swindon Staff here are great - efficient, friendly and just get on with it with no fuss. At times taking food orders, tending bar, at the same time as check-in can give small delay. Clean, functional, and as HIEX strap line says, Spot on! September 9, 2014
Rated 3.0 out of 5.0 by Just abouit OK But could do a lot better Booked in because I could not get into my favoured hotel in Swindon. Holiday Inn is more expensive for a room. A lot more more expensive for food. Food is not as good. Room OK. WiFi OK Staff OK. There are better options. September 8, 2014
Rated 5.0 out of 5.0 by Just an overnight Nothing much to say........a good location, a clean and spacious room. Breakfast was fine but, if you choose a busy period, suitable seating can be difficult to find. I don't really want to eat breakfast on a coffee table. Car parking can be difficult if you arrive late. September 3, 2014
Rated 4.0 out of 5.0 by calidad precio como todos los holiday inn express, mmuy bien con dos niños September 3, 2014
Rated 4.0 out of 5.0 by last minute booking Found a spider in the room :( and the room was dusty.. September 1, 2014
Rated 5.0 out of 5.0 by Excellent service I was extremely greatful to stay in this hotel where the staff continuously went out of their way to help us, advise us, serve us, and much much more. Friendlyness, smiles, great contact. They were exceptional!!!!! September 1, 2014
Rated 5.0 out of 5.0 by lovely place a really great place to stay, clean and quiet. good location just off m4. nice friendly staff. August 30, 2014
Rated 5.0 out of 5.0 by Short Break All staff that we came into contact with were friendly and helpful. The General Manager was particularly so; it was like we were old friends. The cleanliness is something I have come to rely on from HI Express. I expect it everywhere, but am sometimes disappointed, but never at HI Express. There are a couple of areas for improvement for HI Express. Firstly, you can hear the room door and internal doors closing in nearby rooms. There must be something that can be done to reduce the "bang". Secondly, I really would like porridge for breakfast - I rarely eat sausage, beans and eggs. August 29, 2014
Rated 5.0 out of 5.0 by Secluded, spacious and descent accommodation and lovely customer service Impressed by the fantastic preparation of each room for our group - meets our request. The hotel staff were very pleasant, polite and professional. Everyone had a brilliant stay. August 27, 2014
Rated 3.0 out of 5.0 by Does what it says on the tin! Room adequate and clean. Breakfast basic but adequate. Bit of a breakfast bun fight when we visited, but was a busy bank holiday weekend! Good value and no frills. August 27, 2014
Rated 5.0 out of 5.0 by excellent stay room lovely, staff friendly and approachable, nice choice for breakfast and it was hot. would recommend to stay here anytime August 23, 2014
Rated 4.0 out of 5.0 by Problems with check-in On arrival I checked in. We had two rooms booked and despite it being over two hours from first check in our rooms were not ready. Manager moved us to two new rooms as we were on a time scale. My room was fine however, my sons room was occupied by a family (in the room as he tried to get in) This was a little upsetting. We returned to reception where my son was re-roomed. August 22, 2014
Rated 5.0 out of 5.0 by Excellent service I would like to express my thanks to manager Lee who was so obliging . We enjoyed our stay and felt that nothing was too much trouble for him . It's not often that you get great service at a great price but we certainly did. August 22, 2014
Rated 5.0 out of 5.0 by Swindon I stay in excess of 80 nights across the UK per year, the swindon site sits nicely into the area I cover and is always good value August 21, 2014
Rated 2.0 out of 5.0 by Struggles when busy We've stayed here several times previously due to convenient location (just off M4). This time (Saturday night) was full with 2 coach parties. I guess the number of staff on duty couldn't cope with demand... queue at reception to check in, door key didn't work, another couple tried to get into our room which they'd been allocated too, and the queue for breakfast (we were there spot on start time of 7am on Saturday morning) was very long with no staff member restocking or clearing away. Left hungry and rather disappointed. August 21, 2014
Rated 5.0 out of 5.0 by Excellent staff The whole experience of staying at this Hotel was a delight and refreshing August 15, 2014
Rated 5.0 out of 5.0 by Great value As always we enjoyed our stay. Comfortable, clean room, helpful staff, a good breakfast and all at a great price :) August 12, 2014
Rated 5.0 out of 5.0 by Great value stay Great option. The room was spotless, bed very comfortable and staff friendly I had a great nights sleep - the room was very quiet ( situated at back of hotel).Exactly what iI needed .Would recommend. August 12, 2014
Rated 5.0 out of 5.0 by Rooms very impressive. Rooms very good. No outside noise. Noise from people walking past. One point to raise regarding bathroom. Door that doubled as toilet door and bathroom door. It didn't give much room going into toilet. Also very confusing for those with memory problems, dementia or Alzheimer's. Walk in especially in middle of night, to them there is no toilet. OK for those who are 'normal'. August 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express®Swindon - West M4, Jct.16 Room was as we requested quiet top floor away from lift, very comfortable bed and selection of pillows, well set out room with flat screen TV and on suit bathroom very clean with plenty of towels, great service from all staff, and would recomend this hotel and would stay here again if in the same area. August 10, 2014
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