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Rated 4.5 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Convenient, great value for money Very clean and quiet despite the motorway nearby. Staff were very helpful and breakfast was good. All round good value July 26, 2013
Rated 5.0 out of 5.0 by Joy was had in Swindon, Wiltshire, UK The room was well apportioned and functional. The showers good and the heating and air conditioning worked well. The staff was friendly, polite and helpful. July 8, 2013
Rated 4.0 out of 5.0 by No surprises no problems Standard Holiday Inn Express experience. Easy to find, everything clean and in working order . You don't expect problems and I didn't have any and that is worth sacrificing something more exotic if you just want a simple stopover. They do this really well generally and this site in particular. I asked for a higher floor room which they sorted out for me without fuss. Less than a minute from the motorway junction. I found the bed very comfortable and liked having an opening window and aircon. Shower only but that's a plus as far as I am concerned. July 6, 2013
Rated 4.0 out of 5.0 by Clean and comfortable A little out of town but very easy to find off the motorway. I only put four stars for value because the bar prices were high. The price for the family room was good. Plenty to eat at the help yourself breakfast. Family room was compact but clean and comfortable. Only issue was free wi fi voucher was for one item only. Not ideal for 2 adults and 2 teenagers. Luckily we were only stopping overnight. July 6, 2013
Rated 5.0 out of 5.0 by could not be more helpful had breakfast early both days no problem, room was clean and tidy and staff very polite July 6, 2013
Rated 5.0 out of 5.0 Excellent We just stayed there for 1 night what a pity it is a really really great hotel. Staff and hotel was superb will stay there again. July 4, 2013
Rated 5.0 out of 5.0 by A very pleasant and affordable stay This was the first time I had stayed in a Holiday Inn Express Hotel so I was not sure what to expect. I was very impressed with the cleanliness, size and comfort of the room. We booked a family room as we have two children and there was plenty of room for us all. The staff on the recption desk were very welcoming and we will definatley be booking another stay in this hotel. July 3, 2013
Rated 5.0 out of 5.0 by CLEAN & COMFORTABLE ROOM We stayed for one night & found the hotel was situated just off the M4 motorway so very easy to find. It was very clean and the room was spacious with the bed being very comfortable. The only critiscms I have is that there were not many teabags & coffees to have during the afternoon we arrived & then for the morning but I'm sure if we had asked, we could have had more. Also, we were woken by Housekeeping at 8:40am trying to come in to clean our room even though we weren't due to check-out until 12noon that day. After a very late night we found this a bit annoying., Overall though our visit was really good and I would highly recommend it. June 28, 2013
Rated 5.0 out of 5.0 by Excellent budget hotel We just wanted somewhere comfortable to stay overnight as we were visiting Swindon for a family party. The hotel was very clean with crisp white sheets and comfortable beds. Staff were welcoming and breakfast more than adequate. It would have been nice to have a greater cooked selection of food but, at the price paid, you certainly couldn't complain. A good hotel experience and will certainly choose again the next time in Swindon. June 28, 2013
Rated 4.0 out of 5.0 by Comfortable and Friendly stay Very friendly and welcoming staff. Rooms clean and comfortable for our family needs. Well known resturant within a 3 minute drive away for evening meal etc. Overall hotel was very nice and good value for money! June 27, 2013
Rated 5.0 out of 5.0 by Great stay Great stay, rooms are comfortable and clean. Staff are friendly and helpful, couldn't ask for more :) June 8, 2013
Rated 5.0 out of 5.0 by "Brilliant Place" This is the first time my family and I have used Holiday inn express and its going to the first of many. We were welcomed with a smiling face and a friendly receptionist. the room was very nice we had a family room and we arrived at about 9pm to find the sofa bed already made which was great and saved me bumping about and disturbing anyone else . Beds where comfortable Very clean as was the whole place. Breakfast was plentiful good selection "But no bacon" I did ask and so did others. but was told they don't do it . "What a shame" Had a lovely relaxing stay . Good location for a base around Swindon & connecting motorway Free parking & Wifi "yes free" The whole building was very clean and tidy . And my I take this opportunity to say thank you to all the staff and look forward to seeing you soon. June 8, 2013
Rated 5.0 out of 5.0 by Nice Place, Very clean and comfortable, no problems, easy to find, staff very pleasant as always June 6, 2013
Rated 4.0 out of 5.0 by Deliver what they promise Friendly staff. Good value for money. They deliver what they promise June 2, 2013
Rated 1.0 out of 5.0 by OK if you are part of a group or business customer I booked this hotel for an overnight stay for myself and my five year old son after a day visit to Longleat. We arrived at 5pm and manager was friendly to my son as I checked in this was the best experience of the trip. There was no service in the dining area until 6.30pm as they had a group staying. This was fine, however when we went down at 6.30pm the group were only just sitting down to dinner therefore it would have been another hour wait - not suitable for a small child whose bedtime is 7pm. We ended up going to a competitors restaurant in order to get served at a reasonable time. It was explained to me that the hotel was primarily for business clients / groups and that we were fortunate to actually have the restaurant open. The website did not include this kind of information and as a result this cannot be considered a family friendly hotel. In comparison to the welcome, service and freindliness we received at Holiday Inn Express in Cardiff where we had stayed the previous night the Holiday Express Inn Swindon appeared to be hostile towards a family booking. May 31, 2013
Rated 5.0 out of 5.0 by One of the Best We wanted a getaway for two, and this was a good offer. In honesty, we weren't expecting anything brilliant, but ended up being delighted. A quiet location, easy parking, clean and well kept, with staff that were very pleasant indeed. The bar was basic but pleasant, and the simple bar meals more than adequate for the type of hotel. Breakfast, again, was basic but good. Free wi-fi in the room is, I guess, just expected these days. Swindon . . . . Well, it was Swindon. Dreadful traffic, horrible parking. On the other hand, nearby is Royal Wootten Bassett, malmsbury, the Museum of Army Flying is well worth a visit, and all around is some gorgeous countryside. We will happily return - if the price is right. May 31, 2013
Rated 5.0 out of 5.0 by Excellent Stay Once again an enjoyable stay at this hotel. Polite and friendly staff. Comfortable rooms. Cleanliness and presentation of hotel is excellent. May 29, 2013
Rated 5.0 out of 5.0 by New quilts and comfort The hotel has upgraded the quilts and they are very comfy the room are well appointed. The room on the quiet side of the hotel are great. The check in was great and the hotel gave me free wifi" which is great but the system required to key in the access code every time I used the system. The hotel is on the outskirts of town so the need for a car is essential. I have found that the night staff are quite knowledge and are very helpful. I often arrive late and come in late at night. May 28, 2013
Rated 5.0 out of 5.0 Great service Very freindly staff. Comfortable bed. Great variety of breakfast. Clean room May 28, 2013
Rated 5.0 out of 5.0 by Staff I am hopeless at remembering names, and if I could I would mention them but have to say the staff at this hotel excel on all fronts. My booking was messed up on the website (to be honest it was probably me) but it was sorted without fuss and very much to my satisfaction. We had a slight issue with my meal which again was down to me not presenting a voucher at the correct time - no fuss, sorted and when I left the next morning the member of staff apologised! I have stayed at Holiday Inns and Holiday Inn Express's all over the country and this ranks way up with the best. For service with a smile I would definately recommend this hotel and will be staying again very shortly. May 19, 2013
Rated 5.0 out of 5.0 by Great Stay Great hotel, people and service would recommend a stay. May 13, 2013
Rated 1.0 out of 5.0 by terrible the lift was broken which I know is not fault of the staff but the way they dealt with it was terrible rude, unhelpful, dimissive, lazy generally useless Would never stay here again May 13, 2013
Rated 4.0 out of 5.0 by Great Hotel with excellent food and very helpful staff Every thing fine except for the heater over the bed. We finished by turning it off at night. Thank you. May 12, 2013
Rated 5.0 out of 5.0 by Excellent value Very comfortable Hotel bedroom excellent staff very helpful when i returned late at night car park full was shown where to park by a member of staff. would always use the Hotel when I visit Swindon May 11, 2013
Rated 5.0 out of 5.0 by Excellent value and service We were made feel very welcome by reception staff and would recommend this hotel May 6, 2013
Rated 5.0 out of 5.0 by Brilliant service, comfortable rooms Have stayed at this hotel a few times and was once again a very enjoyable stay. Rooms are very clean and tidy, with a lovely bed and a choice of firmness in pillows. The reception is very welcoming, have been very helpful when we have forgotten toothbrushes before and have some behind the counter. The breakfast in the morning is full of options and very filling. We will definatley be staying again. May 2, 2013
Rated 5.0 out of 5.0 by Excellent and good food Love this hotel staff always friendly and the steak is excellent. Would recommend to anyone but as I am a female business traveller would recommend as always feel safe. Good rewards for platinum members April 18, 2013
Rated 5.0 out of 5.0 by Great service Comfortable hotel with helpful staff who made our stay a pleasant experience April 12, 2013
Rated 5.0 out of 5.0 by Spotlessly clean Our second stay over a number of years. Son lives in Swindon. First time we had our 2 grandsons with us and it was excellent value for money. Just the 2 of us this time and still great value and quiet, despite being close to the M4, and spotlessly clean. We are staying in a London Express in May when I am doing the Moonwalk Marathon and again good value for money. April 5, 2013
Rated 4.0 out of 5.0 by Good Overnight accommadation The beds are very comfortable and the the showers are excellent . The rooms are very clean and having tea and coffee in the room is good. Breakfast is not brilliant but it is adequate. Booking in and out was very quick, and the staff were very helpful. Would certainly use them again. March 31, 2013
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