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Rated 4.1 out of 5 by 79 reviewers.
Rated 4.0 out of 5.0 by Quiet, comfortable, good service Comfortable, safe, secure place with pleasant staff that provides good customer service. December 7, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean rooms I appreciate the fact that I'm greeted by name when I arrive. All of the staff are very friendly and always tell me to let them know if I need anything. There's always hot coffee available, and the breakfast is always hot. Even if there are a lot of guests present, the chafing dishes never empty. December 5, 2014
Rated 5.0 out of 5.0 by Stay during travel I was traveling for business and liked that the rooms were on the inside of the building, rather than outside as in most other hotels in the area. Staff was nice and very accommodating. Would stay again. December 2, 2014
Rated 4.0 out of 5.0 by Great stop but no cinnamon rolls I have stayed at this hotel multiple times but on this occasion when we got up Saturday morning there were no cinnamon rolls to be had. It was stated that they were just out. Out on a Saturday morning when they know they will be busy if not booked solid because of a home Auburn Football game. It was just very frustrating. December 2, 2014
Rated 3.0 out of 5.0 by Needs refresh. Was not greeted as gold level member. Room was not ready. Key did not work and had to go back to desk to rekey. Air conditioning not working properly and had to change rooms. New room had neighbors with noisy kids, so disruptive. In the morning , light above bathroom sink out and no maintenance personnel on site. Overall property needs refresh, deep cleaning and refurb in some cases, especially given the cost in comparison to similar facilities. December 2, 2014
Rated 5.0 out of 5.0 by Professional and responsive staff The staff at the Sylacauga Holiday Inn is second to none. They are courteous, professional and quick to respond to the needs of the guests. They manage to make each guest feel as though he/she is the most important person in the hotel. November 29, 2014
Rated 5.0 out of 5.0 by Great value and location It was a great value for the price and location. I would stay there again on my next trip to Sylacauga. Staff was friendly. November 25, 2014
Rated 4.0 out of 5.0 by Friendly Staff and Good Location The staff at the Sylacauga Holiday Inn Express were very friendly and I enjoyed having a nice hot breakfast before work each morning. Had some issues with the wireless internet but overall it was a good experience and I will return. November 25, 2014
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