Rated 4.0 out of 5 by 58
Rated 3.0 out of 5.0 by sirs excellent service
all was adequate
will stay there again if I have ocassion to be in Sylacauga, Alabama
September 3, 2014
Rated 5.0 out of 5.0 by LawrenceC Holiday Inn & Suites Sylacauga, AL
I did not have a reservation and the front desk manager was extremely pleasant and friendly making sure I got a great room at a great price. The room was clean and well lit with nice upgrades. The hotel was nicely kept and the staff at checkout were as nice as the manager at check-in. It is obvious the staff take pride in this location. The breakfast was the typical hotel breakfast, however the staff made sure everything was hot and well stocked. This is a definite recommend.
September 2, 2014
Rated 4.0 out of 5.0 by Gallego11 Helpfull staff
Every thing was fine and pleasant, the staff was friendly and helpful. The breakfast was just OK, it would have been nice to find some more variety.
August 26, 2014
Rated 5.0 out of 5.0 by sanjiv83 Excellent Stay
Excellent stay once again at the hotel. Big thanks to all the front desk and breakfast staff for their wonderful attitude and pleasant service. Only negative is the carpets as they are in need of replacement.
August 21, 2014
Rated 5.0 out of 5.0 by Fldogmom1 I wonderful refuge in this area!
My daughter and i were very pleased to find this hotel on our recent visit to this area. We were unfamiliar with the region and concerned as to what we would find. This hotel was an inviting and relaxing place to stay.The staff was very friendly and helpful.
August 19, 2014
Rated 5.0 out of 5.0 by Jake927 great service
Kelly and front desk staff did an excellent job with my check in and accommodation.
August 18, 2014
Rated 4.0 out of 5.0 Worst bed I've slept in since I was in the Army
Everything was great. Only 2 things I saw wrong at this property. There were 11 of the 16 Canopy Lamps out. Made for a very dark entrance way.
The bed was one that could have easily come from a No Quality Inn. Linens were great I just wasn't fond of the bed.
I did get this room with out a reservation and was told it was the last available. I see why the management holds it as a last option.
August 14, 2014
Rated 4.0 out of 5.0 by Melodjm Great staff, okay cleanliness
There was hair in the sheets and in the shower. Other than that the hotel seemed pretty clean. The thing that made our stay best was the wonderful woman working in the breakfast area. She was so sweet to the whole family and was very attentive to the breakfast area. She's a keeper!!
August 4, 2014