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Rated 4.0 out of 5 by 52 reviewers.
Rated 4.0 out of 5.0 Worst bed I've slept in since I was in the Army Everything was great. Only 2 things I saw wrong at this property. There were 11 of the 16 Canopy Lamps out. Made for a very dark entrance way. The bed was one that could have easily come from a No Quality Inn. Linens were great I just wasn't fond of the bed. I did get this room with out a reservation and was told it was the last available. I see why the management holds it as a last option. August 14, 2014
Rated 4.0 out of 5.0 by Great staff, okay cleanliness There was hair in the sheets and in the shower. Other than that the hotel seemed pretty clean. The thing that made our stay best was the wonderful woman working in the breakfast area. She was so sweet to the whole family and was very attentive to the breakfast area. She's a keeper!! August 4, 2014
Rated 4.0 out of 5.0 by Great Getaway The staff was great the room was clean and quiet! The pool was very easy to get in and out of (something that is important to me) July 31, 2014
Rated 5.0 out of 5.0 by Sylacauga, Alabama Sylacauga is a small town, not a lot going on. The Holiday Inn Express does a great job of making you feel important and welcome. They have extremely clean rooms, bathrooms. The beds are super comfortable (and I have back problems). July 29, 2014
Rated 5.0 out of 5.0 by professional, courteous and caring staff My stay at Holiday Inn in Sylacauga was awesome. The atmosphere is relaxing, and you feel at home. The staff is kind, accommodating and responsive to your needs. While staying at the Holiday Inn in Sylacauga, I felt like the staff really cared about me as an individual. They made sure I had everything I needed. July 24, 2014
Rated 4.0 out of 5.0 by The girls there are great. treat you like family I had a great 2 weeks in Sylacauga. Only complaint is the boys ball tournament and the kids everywhere. Which toward the 2nd week they were very loud, expected but I think the Hotel needs to set the upper floors for the professional people that stay in the hotels and kids below. July 23, 2014
Rated 1.0 out of 5.0 by Poor service We have stayed at this hotel numerous times in the past years and the experience this time was the poorest stay every. The room was dirty, the bathroom had hair on the floor, the carpets were dirty the tolet leaked and the management was aware of the condition of the room. We discuss the condition of the room with her and she said she was aware of the condition of the room, she offer to buys us off by giving us 3000 IHG points which we did not ask for, then only gave us 1000 IHG points. The roll away bed we had requested when we made our reservation was not available, we had to use the broken in half sofa bed, it was so bad my grandson had to sleep on the floor. we would have gone to another hotel but they were all full and the selection of hotels in this area is small. Not what i expected from Holiday Inn, very poor. July 5, 2014
Rated 4.0 out of 5.0 Great Service Nicest hotel in the area. Great breakfast, friendly staff, clean rooms. July 2, 2014
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