Rated 3.7 out of 5 by 9
Rated 4.0 out of 5.0 by HappyCamper89 Nice Stay
The staff was courteous. The room was clean; the breakfast was great and the exercise equipment worked. Just an overnight stay but my family appreciated it.
The only downer was the hotel seemed to be hidden back behind the beautiful Alabama tree line . This wouldn't have been a problem if my GPS hadn't been broke, but since my GPS was fried, I had to pay *real* close attention to the highway signs to find this place. I think the managers need to stick a big neon sign out on the highway that says "hotel is here" if they haven't already. Maybe it will help Okies like me out.
 - I'm from Oklahoma were the summers are hot as a frying pan and there seems to be no rain for weeks or months so Alabama looks beautiful compared to what I'm used to seeing...
March 26, 2013
Rated 5.0 out of 5.0 by PWHGWT HI Sylacauga March 2013
We try to stay here when we travel through to visit family in south Alabama. Always clean and friendly folks. I am a gold member and this is one of the better HI's I've stayed in.
March 14, 2013
Rated 4.0 out of 5.0 by pride306 Comfortable Bed...
I stayed on 01-25-13 thru 01- 27-13 the room refrigerator did not work. very inconvenience for me. However, i was told i could move to another room. It was late and i was tired. So, i declined thinking the problem would be fixed the next day to my surprise it was not. Overall the stay was great the staff was great. Spoke with the manager on my departure she was very very nice about the ordeal and apologized. Would i stay again most definitely....:)
January 28, 2013
Rated 5.0 out of 5.0 by steve620 Cordial & professional staff
Excellent staff, nice value, would suggest you improve quality of fruit at breakfast bar
January 21, 2013
Rated 3.0 out of 5.0 by Jdee3 Great staff but...
Room needed to be better maintained as far as appearance. Poor tile job that was cracking, poor caulking job, and other minor upkeep issues.
January 2, 2013
Rated 4.0 out of 5.0 by nvurhn newly refurbished rooms are very nice
Kelly, lisa and crew are always making sure your stay is a pleasant one.
November 25, 2012
Rated 4.0 out of 5.0 by Ferg Holiday Inn Express Sylacauga
Room was clean. Only one problem... exhaust fan in bathroom was not functional. Otherwise we had no complaints.
November 5, 2012
Rated 3.0 out of 5.0 by Laura1234567489 Decent hotel in a town without a lot of choice
This is a very decent Holiday in Express in a town without a lot of choices. The rooms are large and spacious and the staff is friendly. Breakfast here is adequate compared to other holiday in express's. It would be nice if the pancake maker was working.
My issues on the first day were the A/C taking a long time to kick in. Once it was running it was fine. Also the maid threw out the tops of my contact lens case and the manager said she'd call me about it but never did. Also I did not have much hot water.
Nice offering of water upon arrival and cookies in the second day.
October 29, 2012