Rated 4.7 out of 5 by 399
Rated 5.0 out of 5.0 by Major6153 Great Location
Front desk staff were very helpful in check in as well as pointing out local places to eat. The only small problem was the staff would take smoking breaks outside using the door next to my room at all hours of the day making a little noise.
May 29, 2016
Rated 5.0 out of 5.0 by Verified Reviewer CUSTOMER SERVICE EXCELLENCE
When booking, I mentioned in an off-hand way that we would be celebrating my husband's birthday while we were in town to see our son play in a college baseball game. When we arrived, the staff and manager had a birthday card and a basket of goodies ready for my husband. That is EXTREMELY attuned to the customer's experience and needs and very much appreciated!
May 19, 2016
Rated 5.0 out of 5.0 by Bren51 Great Service, Friendly Staff
Our recent stay at the Holiday Inn Express was a very pleasant experience. The staff was so helpful and our room was clean and comfortable. The breakfast staff was friendly and made sure everything was fresh and refilled. I would stay here again and would highly recommend this Hotel to family and friends. We will be back!!!
May 19, 2016
Rated 4.0 out of 5.0 by bonnieblue8 Nice hotel, terrible wifi
Good breakfast, super friendly staff, if you request a room by the elevator be aware the vending and ice machine are right there also (not in a separate room). Be prepared to pay cash for any pantry items.Convenient to Sylva, Dillsboro, and Cherokee
May 18, 2016
Rated 5.0 out of 5.0 by scpark Great hotel
The hotel was clean and the staff was very nice. The indoor swimming pool was very clean and my kids enjoyed it and the hot tub. The breakfast was excellent with many choices. I enjoyed my stay and will stay again.
May 16, 2016
Rated 5.0 out of 5.0 by Ricky52 Recent Stay
Excellent property - recommend for either business, as I use primarily, or holiday...
May 13, 2016
Rated 5.0 out of 5.0 by Viper1947 Graduation Day
This hotel is a beautiful property nestled in the Blue Ridge Mountains near Sylva and Cherokee, NC. The staff were wonderful and the overall experience was very good for our stay at the hotel. The only recommendation I would have for this property would be to consider mattresses that are not quite as firm. This would help promote a better nights' rest for individuals that have difficulty with pressure points on their bodies that can cause restless sleep. Overall, the staff was very helpful and the property was one of the best I have visited over the past several years.
May 11, 2016
Rated 5.0 out of 5.0 by want none Caring and responsive staff
Willing to do what is needed to make your stay pleasant and memorable.
May 10, 2016