Rated 4.7 out of 5 by 305
Rated 5.0 out of 5.0 by fabi74uru Great Hotel
We stayed there one nice. The hotel was clean and the staff was great. Would definitely stay there again.
August 29, 2015
Rated 5.0 out of 5.0 by J and B 49 Clean rooms and great staff
We always stay at this HIE when in the area. The rooms have always been very clean and the staff has been great. Before we left they called the HIE at our next destination to make sure they had a room ready and we were able to get early check in.
August 28, 2015
Rated 4.0 out of 5.0 by jr420 Average Stay
I have stayed in this exact hotel and exact room but the last time I stayed, the room had a smell to it and the staff at the front desk just handed me a used Renuzit air freshener to sit in the room. I like the location of this hotel but feel that certain staff aren't as likely to make you feel as comfortable as others
August 27, 2015
Rated 4.0 out of 5.0 by jackiesmith27 very simple: hotel is fine but at least a bit overpriced
proximity to the casino must be reason this hotel is overpriced
August 26, 2015
Rated 5.0 out of 5.0 by Eagle Lover Great location, comfortable bed and room
Visited the Smoky Mountains, stayed at this H.I. Express. As I pulled into parking lot, I knew it would be a good one. H.I. staff proved me right. It was a great stay.
August 24, 2015
Rated 5.0 out of 5.0 by mholmes54 great place
We enjoyed our stay. The room was very nice, swimming pool and hot tub was very nice. The breakfast was good as usual for a holiday express. I always try to find a express when traveling and I have never had any issues staying with a holiday inn express
August 19, 2015
Rated 5.0 out of 5.0 by mollymom0327 Great hotel and staff
Totally enjoy staying at this hotel. Hotel is very nice, great location and quiet . Can not say enough about how good the staff is,very friendly and helpful. My granddaughter goes to WCU and we stay here when taking,visiting and picking here up.
August 19, 2015
Rated 1.0 out of 5.0 by Johnnewman Poor service
The grounds were in terrible shape, the grass needed cutting and weeded. The desk staff was unwilling to make a simple change to accomodate us so we checked out and moved to another hotel. Mattress was very uncomfortable.
August 18, 2015