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Rated 4.7 out of 5 by 302 reviewers.
Rated 4.0 out of 5.0 very simple: hotel is fine but at least a bit overpriced proximity to the casino must be reason this hotel is overpriced August 26, 2015
Rated 5.0 out of 5.0 by Great location, comfortable bed and room Visited the Smoky Mountains, stayed at this H.I. Express. As I pulled into parking lot, I knew it would be a good one. H.I. staff proved me right. It was a great stay. August 24, 2015
Rated 5.0 out of 5.0 by great place We enjoyed our stay. The room was very nice, swimming pool and hot tub was very nice. The breakfast was good as usual for a holiday express. I always try to find a express when traveling and I have never had any issues staying with a holiday inn express August 19, 2015
Rated 5.0 out of 5.0 by Great hotel and staff Totally enjoy staying at this hotel. Hotel is very nice, great location and quiet . Can not say enough about how good the staff is,very friendly and helpful. My granddaughter goes to WCU and we stay here when taking,visiting and picking here up. August 19, 2015
Rated 1.0 out of 5.0 by Poor service The grounds were in terrible shape, the grass needed cutting and weeded. The desk staff was unwilling to make a simple change to accomodate us so we checked out and moved to another hotel. Mattress was very uncomfortable. August 18, 2015
Rated 4.0 out of 5.0 by Comfortable visit. Everything good; except Wi-Fi. Diasappointed that service was intermittent, and surprised that Front Desk rep told us to call 1-877 # for provider for resolution rather than doing so themselves. August 12, 2015
Rated 5.0 out of 5.0 by Great service comfortable accomaditions! The room was nice, clean and had just the right amount of amenities such as microwave and ref. It was cleaned each day and always smelled great upon our return. Great Job Staff! August 12, 2015
Rated 3.0 out of 5.0 by good location hotel was where I needed to be could not access internet via hotel August 10, 2015
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