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Rated 4.7 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! I can't tell you enough how friendly and accommodating the staff is! From the time you check in, to breakfast service, to the time you check out. We've never seen such friendly staff!! Our room smelled a little musty but I think that's because you're in the mountains and it was raining...leaving the fan running on the air conditioner took care of it. The room was very clean. This is a great location to stay! It's close to Bryson City, NC where you can ride the Smokey Mountain Train, close to Cherokee to check out the casino and site see, close enough to zip over to Asheville and have dinner at Grove Park Inn. We would definitely stay here again and would recommend it to anyone! October 15, 2014
Rated 5.0 out of 5.0 by Enjoyable Get-Away Weekend We stayed at the Holiday Inn Express and Suites in Dillsboro following our trip to the Great Smoky Mountain Railroad in celebration of our 28th wedding anniversary. We enjoyed every aspect of our stay... including a comfortable bed and large room, crystal clear swimming pool and hot tub, and a nice hot breakfast. The staff were very friendly and helpful. They recommended a local restaurant for Sunday lunch and seemed genuinely interested in helping us to enjoy our stay. October 14, 2014
Rated 3.0 out of 5.0 by Very friendly staff I understand that this is an older facility, but although it was clean it still showed it's age. The noise from adjacent rooms and from the outside wouldn't be acceptable to most lodgers. I'm surprised InterContinental Hotels Group has not addressed these issues for a property along the Smokey Mountain Parkway, which sees a large number of visitors all year long. October 14, 2014
Rated 5.0 out of 5.0 by Nice, updated room. Nice, updated room. Colors warms and appealing. Friendly, courteous staff. Easy to locate. Relaxing overall experience. October 14, 2014
Rated 5.0 out of 5.0 by Nice & Quite place!! I was at this hotel with my family(including 2 kids) and the staff/services offered really great! I would love to stay at this hotel again also recommends to any of my frnds!! October 10, 2014
Rated 5.0 out of 5.0 by One of the Best This is by far one of the best Holiday Inn Express properties we have stayed in. It was the last night of a 2 week road trip and we were seriously considering changing our loyalty to another chain because of some less than pleasant stays. This property renewed our good feeling for this chain. The rooms are as well maintained as the lobby area and we felt most welcome and relaxed. Breakfast was the same as always, but well maintained and friendly. Thank you for making our last night pleasant and restful. October 8, 2014
Rated 5.0 out of 5.0 by Great area Location is wonderful, room was wonderful. Made our experience in western North Carolina great! October 8, 2014
Rated 5.0 out of 5.0 by Nice Hotel This was a nice, clean, well kept hotel; staff were pleasant, helpful, courteous, and we would definitely stay again if in the area. October 7, 2014
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