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Rated 4.7 out of 5 by 183 reviewers.
Rated 4.0 out of 5.0 by Fall in Western Carolina This was my second trip to Dillsboro for work within the last few weeks and we always choose this facility for government employees. The staff is always helpful and friendly in accommodating us and the complimentary breakfast is plentiful and helps you on your way. Can't say enough about the staff.....................always friendly and pleasant. October 20, 2014
Rated 5.0 out of 5.0 by Rock Hunting near Franklin, NC Accommodations were what we needed for our rockhounding trip to Franklin. Breakfast was standard but the scrambled eggs were yummy. Staff recommended the best dining opportunities. The outside was not seasonally decorated as the HIE in Roanoke (cutest fall decorations) but well kept. Closest HIE to the gem mines (about a 25 minute drive). October 20, 2014
Rated 5.0 out of 5.0 by Travel a lot One of my favorite hotels. I travel a lot for the state and I TRULY appreciate that you honor the NC Government rate! Staff is always super friendly and hotel and rooms are always clean and top notch!! October 18, 2014
Rated 5.0 out of 5.0 by Clean, newer hotel We enjoyed our stay. The kids loved the indoor pool. We appreciated how clean the hotel was. The breakfast was wonderful and the older lady that worked in the breakfast area was a doll. We wanted to take her home! She showed our children how the pancake machine worked and they talked about that all day! October 18, 2014
Rated 5.0 out of 5.0 by Great place to stay! I can't tell you enough how friendly and accommodating the staff is! From the time you check in, to breakfast service, to the time you check out. We've never seen such friendly staff!! Our room smelled a little musty but I think that's because you're in the mountains and it was raining...leaving the fan running on the air conditioner took care of it. The room was very clean. This is a great location to stay! It's close to Bryson City, NC where you can ride the Smokey Mountain Train, close to Cherokee to check out the casino and site see, close enough to zip over to Asheville and have dinner at Grove Park Inn. We would definitely stay here again and would recommend it to anyone! October 15, 2014
Rated 5.0 out of 5.0 by Enjoyable Get-Away Weekend We stayed at the Holiday Inn Express and Suites in Dillsboro following our trip to the Great Smoky Mountain Railroad in celebration of our 28th wedding anniversary. We enjoyed every aspect of our stay... including a comfortable bed and large room, crystal clear swimming pool and hot tub, and a nice hot breakfast. The staff were very friendly and helpful. They recommended a local restaurant for Sunday lunch and seemed genuinely interested in helping us to enjoy our stay. October 14, 2014
Rated 3.0 out of 5.0 by Very friendly staff I understand that this is an older facility, but although it was clean it still showed it's age. The noise from adjacent rooms and from the outside wouldn't be acceptable to most lodgers. I'm surprised InterContinental Hotels Group has not addressed these issues for a property along the Smokey Mountain Parkway, which sees a large number of visitors all year long. October 14, 2014
Rated 5.0 out of 5.0 by Nice, updated room. Nice, updated room. Colors warms and appealing. Friendly, courteous staff. Easy to locate. Relaxing overall experience. October 14, 2014
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