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Rated 4.7 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by A sense of security Feeling safe is a major concern for travelers, especially those over 65. While the rest of the world is focused on business, many of us are just concerned with extracting every detail from every experience. We felt we were safe at Holiday Inn Express. There was a visible staff, that saw us as necessary for their continued employment, and went out of their way to accommodate our every request. (and older folks can sure test your patience) The room and guest area were not only clean, but questions were answered before they were even asked. Like, checkout times, and local places to eat. We saw lots of smiles, and we needed that. A huge item on the list is what didn't happen: no sanitation complaints, no late room clean up, no personnel issues, and no room fee blunders. It was a thorough and complete experience, with you guys at the wheel. You made it fun. Thank you. December 10, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was clean and nice. Stayed here for Polar Express train ride, would definitely come back. Super friendly staff. December 8, 2014
Rated 4.0 out of 5.0 by Nice Hotel Great hotel and staff, however I think the beds and pillows could have been more comfortable. December 7, 2014
Rated 5.0 out of 5.0 by Great place to stay I've stayed here about 6 times this past year and it's always a pleasure and comfortable stay. Breakfast is fine. Run of the mill Continental breakfast. Great staff! December 2, 2014
Rated 5.0 out of 5.0 by A wonderful experience The Holiday Inn Dillsboro is a wonderful hotel. From the moment we checked in we were well taken care of by the professional and friendly hotel staff. Our room was spotless and offered wonderful views. The breakfast was very good and featured a pancake in a minute machine where you press a button and one minute later a pancake appears. This is one of the best experiences I have ever had in a Holiday Inn! November 25, 2014
Rated 5.0 out of 5.0 by Exceptional Staff As always, the staff was exceptionally friendly and made us feel very welcome! Everyone from the front desk staff, breakfast staff and housekeeping were outstanding! I really appreciated the attention that Bree gave in making my future reservations! I am looking forward to my next stay at what has become our home away from home! November 24, 2014
Rated 4.0 out of 5.0 by Convenient and friendly We spent the night on a getaway trip from Atlanta and ran into the aftermath of a early snow event in the Smoky Mountains. We had a reservation in advance so getting into the room was no problem. Staff was very friendly, recommended a local place to eat. Place was clean and room comfortable. Only complaint was a noisy HVAC system that had a high pitched whine. If we were there more than one night and it was not so late, I would have requested another room. November 21, 2014
Rated 5.0 out of 5.0 by Great Hotel Enjoyed my stay, staff was friendly and very helpful. If I am in the area again I will stay here. November 19, 2014
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