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Rated 4.7 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 by Trainer All your Staff was very friendly give very easy Direction's and tell you about best places to eat. Thank You all June 22, 2014
Rated 4.0 out of 5.0 by good service - attractive room Enjoyed the stay. The furnishings were very updated - large TV... June 18, 2014
Rated 5.0 out of 5.0 by Nice and clean hotel, beautiful mountain setting Nicely appointed room, with plenty of space. Comfortable beds. Quiet. Average hot breakfast offering for hotels. Only issue was that wireless Internet was slow and sometimes not responsive, up to 30 minutes at a time. Rooms are a bit pricey compared to bigger cities but it seems normal for the area. For a getaway in the mountains, this is a nice location. June 17, 2014
Rated 5.0 out of 5.0 by 2014 Review We had a very nice stay at the Dillsboro property for the 3rd year in a row. We love how the hotel is in a quiet spot away from the attractions to be able to unwind. Thank-you for listening to my suggestion about placing an elliptical machine in the exercise room; it allowed me to keep my workout schedule. This is a great hotel and we are planning on returning next year as the staff are very friendly, most especially Miss Becky who is the breakfast hostess. She was very attentive to my 5 year old grandson. June 17, 2014
Rated 5.0 out of 5.0 by Very clean rooms and common areas - Excellent staff Our first impression of the property was that it was a clean and well maintained property. Outside was clean and looked to be freshly painted. Check in was quick and the staff made sure that we had everything needed for a great stay. Rooms were well maintained and CLEAN. Breakfast was more than adequate from fresh fruit to meat and eggs. The lady made sure that the food items were well stocked at all times and tables were clean. This was accomplished with over 30 guest in there at the time we ate. This is the 3rd time we have stayed at this facility and will stay there anytime we are in the area again! June 16, 2014
Rated 4.0 out of 5.0 by Good place to stay This motel served us well as a base for visiting the small towns in the mountains of western North Carolina. June 15, 2014
Rated 5.0 out of 5.0 by A wonderful place to stay The staff was extremely nice. I enjoyed the stay here. Location was easy to get to. I will definitely be back!! June 12, 2014
Rated 5.0 out of 5.0 by Great place to stay with very friendly and professional staff Enjoyed our stay while visiting the NC mountains and surrounding area. Even though the elevator was having problems the first 3 days, our 7 day stay was an excellent experience overall. I am a platinum IHG member who stays exclusively at the IHG brand of hotels. This is one of the best staffed hotels I have stayed in. Becky at the breakfast bar is the nicest lady with the friendliest smile and always made sure the foods were hot and well supplied. WE WILL BE BACK TO THIS HOTEL IN THE FUTURE! June 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. this hotel was great clean rooms, great staff and good location June 4, 2014
Rated 5.0 out of 5.0 by Very good staff Room met our needs. The staff answered all our questions and provided us with excellent suggestions about the area. June 4, 2014
Rated 5.0 out of 5.0 by Good find in NC Excellent staff and very clean rooms, highly recommend this property June 3, 2014
Rated 5.0 out of 5.0 by Mountain trip great stay, good service , you need to fix exit door dose not latch and does not work with room card. June 3, 2014
Rated 5.0 out of 5.0 by Great service, firm mattress. Love this hotel. Awesome experience. We will be back. Staff was grwst. Room was spotless. May 26, 2014
Rated 5.0 out of 5.0 by Very nice out from town but not to far This is my first choice in the mountains. Been at this location three times and will be back. May 17, 2014
Rated 3.0 out of 5.0 by Smelly room Have stayed at this hotel numerous times. All of the stays have been without major issues; however, this time the room smelled like a locker room. Spraying with spray provided by the front desk and trying to air the room with the open window didn't do much to improve the smell. May 15, 2014
Rated 5.0 out of 5.0 by Best Staff These folks were absolutely the nicest (Chad and Becky) HIE people I have ever encountered. This was a family celebration and they helped us make it unforgettable. Awesome place to stay. May 14, 2014
Rated 5.0 out of 5.0 by Wonderful staff We could not get a room in Cherokee and this was the closest option. It was less than 15 minute drive. The hotel was clean, the staff friendly and helpful. Just think the price was a little high for nothing being around them. May 7, 2014
Rated 4.0 out of 5.0 by Nice place to stay but a bit pricy If going to Bryson City area very good choice but a bit expensive for a holiday inn due to lack of competition. Staff very nice and helpful but internet bothersome and had to call a toll free number to figure out why - they had to reset their servers. May 7, 2014
Rated 5.0 out of 5.0 by Very pleasant stay A beautiful area of the country with very nice people. The hotel was one of the cleanest I have ever seen. Not a speck of dirt or a crumb in the dining area. I would definitely recommend. May 3, 2014
Rated 5.0 out of 5.0 by Great breakfast and friendly service We stayed at the recommendation of a family of a WCU baseball player who we hosted last summer. Becky was wonderful in the breakfast area and everyone was so helpful on sharing their insight on the area. We traveled all the way from Minnesota and could not have stayed at a better place and plan to stay here again next spring! Great job everyone! April 24, 2014
Rated 5.0 out of 5.0 by Staff Staff at the desk were very kind and took care of all of my requests. The ladies at breakfast were especially kind and offered to help in any way that they could. They went above and beyond to make me feel comforable and accepted. April 8, 2014
Rated 5.0 out of 5.0 by excellent trip we were a guest again at this hotel, and notice that they are always improving the property. The bathrooms are new and look elegant. March 30, 2014
Rated 5.0 out of 5.0 by Very friendly staff! Very clean! Great customer service! Friendly staff! Clean and above expectations! Great experience! March 18, 2014
Rated 5.0 out of 5.0 by Another Great Stay! This is our second time staying and what a great spot! Our son will be heading to WCU in the fall and we are thankful we have found this treasure in the mountains. It will become our home away from home! Clean, comfy and convenient! Thank you to all the staff! February 27, 2014
Rated 4.0 out of 5.0 by Great choice We have been staying at these HI Expresses for awhile and have always had a good experience, this one is the best we have stayed in. We will be back. February 20, 2014
Rated 5.0 out of 5.0 by Great Service A return visit for us, and as always a good experience. Becky was a perfect hostess in the morning. February 12, 2014
Rated 5.0 out of 5.0 by Very nice! I would have stayed all week but the weather made me change my plans. A very nice hotel with a very nice and helpful front desk staff . February 1, 2014
Rated 4.0 out of 5.0 by One Night Stay Room was comfortable and clean. Staff very friendly. Hotel not really close to anything. January 1, 2014
Rated 5.0 out of 5.0 by Very nice and Friendly The motel was very busy this weekend, full of holiday travelers. Everything was very nice and clean. The breakfast was crowded and busy but the staff did an excellent job keeping things moving. The staff there was warm and friendly and full of holiday cheer, making a point to speak to the guest and the children. Becky was making everyone feel at home. You can't go wrong with staff like that. We also appreciate the fact that we can bring our little dog who is as much a part of the family as anyone else. There was no evidence that pets were allowed there. Again it was extremely clean. We have family in the area and will continue to stay at this hotel.. December 23, 2013
Rated 5.0 out of 5.0 by Friendly staff and nice rooms The rooms are very nice and I got wonderful sleep. I was greeted in the morning by the breakfast staff, who was very friendly and told me to ask if I needed anything. The breakfast itself was delicious and offered a wide variety of foods to choose from. The only con is that there isn't really anything within walking distance other than a gas station/Subway restaurant. Pretty view of the mountains, though. December 16, 2013
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