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Rated 4.7 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by Our new home away from home! Thanks for another great stay. Jacqui was wonderful upon check in and made us feel at home. Everyone was warm and welcoming. We had a great night's sleep and breakfast was great! We look forward to coming back! August 10, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Dillsboro, NC I was scheduled for a CT Scan at the local hospital and needed to be there early in the morning; I asked for a wake up call which happened right on the exact time I has asked for. Very accommodating staff!! August 4, 2014
Rated 5.0 out of 5.0 by Great Service The staff and the services provided exceeded my expectations. The next time I'm in the area I will again stay at this particular establishment. This was my first time in the Sylva area and really enjoyed my stay. I will return again and hopefully the second time will be just as good as the first. August 4, 2014
Rated 4.0 out of 5.0 by Above and beyond customer service. The faciltiy was clean and well maintained. The front desk clerk made an extra effort to make sure that my club points were used even though I though that my membership may have lapsed for a long time of non-use. The hot breakfast was much better than other hotels simple free coffee, cereal and donuts. It was very quiet both nights. We slept well. August 2, 2014
Rated 5.0 out of 5.0 by Nice Place Good clean hotel, Friendly staff. I always stay at a Holiday Inn express as long as the price is not too high. August 2, 2014
Rated 3.0 out of 5.0 by Room smelled very musty. They overbooked for the night we were there. They made it right and lowered the price for a smaller room. Unfortunately the room we got (310) had a terrible musty oder that wouldn't go away. Air freshener and opening the window helped very little. It was clean and breakfast was standard HIE. There is a brand new Microtel just down the road. I would try that next time. August 1, 2014
Rated 5.0 out of 5.0 by good first step Our stay at this facility was a good first step to enjoying the area. July 30, 2014
Rated 5.0 out of 5.0 by Comfortable little hotel in the mountains The Holiday Inn Express in Dillsboro, NC, proved to be the perfect place to spend a couple of nights while visiting the shops and other area attractions. July 30, 2014
Rated 5.0 out of 5.0 Excellent value for the money - I will definitely stay again! While we were only at the hotel one night, we were very impressed with the room, the cleanliness of the property inside and out, and the friendliness of the staff. Even when compared with other Holiday Inn Express hotels we have stayed in recently, this particular hotel exceeded expectations in all areas. Will definitely stay again when we are in the area! July 29, 2014
Rated 4.0 out of 5.0 by Business Trip The overall room was fine and the hotel was upgraded with lots of amenities for guest. July 28, 2014
Rated 5.0 out of 5.0 by Very Good Place To Stay, Business Second time this year, very good service cleanliness and value for state-approved per diem rate. July 28, 2014
Rated 5.0 out of 5.0 by Great service for breakfeast Best ever served in any facility States wide! Quality of the food was above reproach July 24, 2014
Rated 5.0 out of 5.0 by Good experience Great experience at this hotel. Couldn't pick up some favorite channels on TV but wasn't a problem. Overall, I would definitely stay in this Holiday Inn Express again. July 19, 2014
Rated 3.0 out of 5.0 by Room The room smelled and had a water leak from the bathroom. Breaksfast food was good but great room had a lot of tablets that needed to be clean July 18, 2014
Rated 5.0 out of 5.0 by Very clean hotel, great service from staff We stayed at this Holiday Inn Express for just one night, on our way to another destination. The staff was so accommodating, the hotel very clean, breakfast was wonderful, the bed was most comfortable. In fact, we asked for a little later check out time, which they allowed us to have. We just enjoyed relaxing the the room with another cup of coffee and newspaper, in no hurry to be on our way. We've stayed at this hotel before and it's always a pleasurable experience. Will be staying again when we're in the area. July 17, 2014
Rated 5.0 out of 5.0 by Super pleasant getaway We stayed at this Holiday Inn during the July 4 holiday, and they were completely booked. You couldn't tell from the staff. They were still incredibly friendly, from the front desk to housekeeping to the breakfast staff. The hotel was immaculately clean and our room was beautiful. If you are in the Cherokee, NC, area, STAY HERE! It was the perfect place for our family of 4 (2 parents and 2 college-aged students). July 16, 2014
Rated 5.0 out of 5.0 by Visiting the Mountains Enjoyed this hotel and all the amenities! The breakfast was wonderful! July 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The beds were comfortable and the pillows were nice. The staff from the check in desk, the breakfast area, to the maid service were very friendly and helpful. That means a lot to me when we stay at a hotel. I can depend on Holiday Inn Express to be clean and comfortable where ever we visit one. If there is one available whenever we travel we like to stay there because we can count on them to be clean, comfortable and to have a good breakfast. July 9, 2014
Rated 4.0 out of 5.0 by Good access, convenient, Clean Rooms A great, convenient place to stay in western North Carolina. Clean rooms and courteous staff make this a return place to stay. I had to leave the hot tub area early due to the concentrated chlorine smell, but everything else was top notch. July 9, 2014
Rated 5.0 out of 5.0 by Nice place to stay! very clean...professional staff, nice breakfast. Very spacious room. July 8, 2014
Rated 5.0 out of 5.0 by Great Stay We had a great stay for two nights in June 2014. We have stayed at another hotel in the area before, but we chose this one for the additional room in a suite. It was great to have the sleeper sofa and the refrigerator. Our room had everything we needed, and we enjoyed being on the top floor. Very quiet. Enjoyed the breakfast. The cinnamon rolls can't be beat. Everyone was very helpful and friendly. Felt like they cared about a great stay. Disappointed a bit in the internet as we weren't able to access it the second day. We didn't call the number provided as it was already late in the evening. July 8, 2014
Rated 5.0 out of 5.0 by great place to stay the best value for a very nice hotel in the area much better than the hotels at Cherokee and just a short 15 minute drive a wonderful experience July 8, 2014
Rated 5.0 out of 5.0 by Newer Hotel Very nice hotel, though hard to get to, out of the way placement. They did a great job especially since they were sold out for the busy holiday weekend. They had a wonderful breakfast and two on staff to keep up with the demand. This was a first for me. Only drawback was internet which is not their fault. It was not working for the evening. Nice standard room, great air conditioner that had white noise fan, this blocked the loud fireworks that the neighbor was shooting off. Only thing was the shower head. Most hotels have gotten away from these heads that spray a ring of water so that you feel like you never get wet no matter how you adjust it. If we are in the area again we will be back. Thank you July 8, 2014
Rated 5.0 out of 5.0 by Best Hotel Stay We've Had I'll just say that this hotel, especially the staff, couldn't have been better. Whatever your concerns, you can put a big happy check mark beside them b/c this hotel will have it covered. Don't think twice about booking here. We will definitely book again! July 7, 2014
Rated 5.0 out of 5.0 by Good place to stay Enjoyed my stay - staff very helpful, friendly. Room comfortable, clean. July 3, 2014
Rated 5.0 out of 5.0 by Relaxing and pleasant stay I highly recommend this hotel for business or pleasure. It is updated, clean, spacious and cozy! July 1, 2014
Rated 5.0 out of 5.0 by Great Experience Stayed 3 nights Staff, cleanliness, breakfast food, all were excellent. If you are tall, the shower head may feel short. Placement of the hand towel rack in the bathroom was in the way of the sink. Internet would often "drop" but I could immediately get it back up by switching to the other signal (there are two). Cinnamon rolls at breakfast are to die for! And the warm fresh-baked cookies in the evening were wonderful, too. Fitness center was immaculate and up-to-date. Did not use the pool. Overall could not have asked for a better experience! June 30, 2014
Rated 4.0 out of 5.0 by WCU visit The property and staff were very nice. Customer service was good. The hotel was clean and well maintained. June 24, 2014
Rated 5.0 out of 5.0 Home away from Home This is truly our home away from home when we visit our daughter at WCU. Rooms are always clean and comfortable, staff go above and beyond. Always enjoy our time here! June 24, 2014
Rated 4.0 out of 5.0 mr Ac noisy which caused a restless night of sleep, would not stay at this location again because of ac June 23, 2014
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