Rated 4.6 out of 5 by 373
Rated 4.0 out of 5.0 by VIsland Location is deceiving based on other reviews.
Prior to booking, in reading other reviews, I had some reversions regarding the location. I did not experience any problems. I realize that there is a rescue center about 5 block to the south.
I had a pleasant walked to the downtown core during my 4 day stay. The hotel is at the edge of the new university campus, some nice revitalization in architecture and landscaping in the area.
I travel a fair bit for business, so my rating is in comparison to other properties.
The rate seemed to be a little high, however it was one of the less expensive rates in the downtown area.
The high rates could have been residual from the just recent US open.
On returning from a business meeting, I was a little disappointed with the room my wife was checked into.
A small room next to the elevator, with a very very small window overlooking the car park ramp.
I called the front desk and requested a room that was at least away from the elevator. Light sleeper and rooms near an elevator are typically noisy with people waiting to get on.
Anyway, what service, wow the front desk was very responsive to my needs and found me a room that was more typically in line with hotel rooms that I am accustomed to.
A nice room, king bed, room to stretch your arms, large windows, and more importantly a fridge. (although it was not cold enough for my ice cream lol).
The only cons, is that the breakfast was subpar compared to other hotels I stay at. The eggs had an odd taste to them. The juices seemed to be watered down. There was no fruit salad.
The room was open and large, did not have a warm feeling. But this is all just my openion. Other guest seemed fine with the breakfeast. I just think with very little effort it could have been better.
June 29, 2015
Rated 5.0 out of 5.0 by sommy Friends on a golf outing
We had wonderful time the staff was great for the five day stay. I value the IHG program. I will continue to enjoy all my visits at the Holiday Inn!!
June 28, 2015
Rated 5.0 out of 5.0 by Jeff_Gate Quiet and peacefull
Thank you for a pleasant stay on a very comfy bed.
June 27, 2015
Rated 3.0 out of 5.0 by LTP95 Use of pool by children after hours,, ,
One other thought. We opted to go to the pool at 10PM - looking for a leisurely swim at 10PM. Instead, we found the pool full of children aged 6 to 14. It seems reasonable to limit the pool use after 10PM to adults only. Just food for thought....
June 25, 2015
Rated 5.0 out of 5.0 by 52Mila Excellent Safe Clean Hotel Property/Customer Service
Our family (sister and/or sisters) visit this Hotel Property at least three to four times in a year to visit our niece who attends UW Tacoma (younger sister's younger child). Tacoma Holiday Inn Express is an excellent property with superb customer service staff - clean safe property, rooms, and amenities (pool, business center, and complimentary (hot) breakfast.
June 24, 2015
Rated 5.0 out of 5.0 by BJIBM HIE Tacoma
Very nice hotel. Great breakfast and very comfortable bed/pillows.
June 24, 2015
Rated 4.0 out of 5.0 by xxxxxxxxxxzzzzzzzzzz breakfast
same thing every day. I stayed 9 days over 2 weeks. There was sausage every day, bacon served only once. Could not face the same thing another day!
June 22, 2015
Rated 5.0 out of 5.0 by Andrew86 Courteous, informative staff.
My concern when making the reservation was the ease of entry and egress from the downtown area. Fortunately, the location presented easy access from and back to the freeways.
At check-in all information on room location, parking garage access, elevators and available amenities was conveyed voluntarily by the front desk staff.
The service staff at breakfast the next morning were also courteous and professional to the extent that it which allowed everyone in the dining room to relax and enjoy their meal.
June 22, 2015