Rated 4.5 out of 5 by 219
Rated 5.0 out of 5.0 by trenth hie tacoma, wa
Nice clean place to stay. Within walking distance to a variety of food choices . Will stay there again on next visit !!
October 20, 2014
Rated 3.0 out of 5.0 by mlgmc Comfortable stay but disappointed........
Overall the stay here was good. Clean room, comfortable bed and easy to get around. Hotel is well maintained and the staff very friendly.
The disappointment came from two area's. The first was the timing of opening the breakfast dining area. signs say it starts at 6:00 am but they were not always ready at that time. I like to start my day early and was waiting at 6 but had to wait additional time for the doors to be unlocked. The second issue was the absence of a Bible in my room. I find comfort in being able to open a drawer and find a Bible in my room. I do not have an issue with them including other religious groups books as well but my room had neither. For this reason I will not stay at this Holiday Inn again unless someone from management reaches out to let me know this was simply an error and that they do keep a Bible in all rooms.
October 19, 2014
Rated 5.0 out of 5.0 by Bill645 Great service, pleasant stay.
The staff went out of their way to assist me in making the necessary preparations for a presentation that I made the following morning. Comfortable, efficient, pleasant stay.
October 18, 2014
Rated 5.0 out of 5.0 by BLW6289 Excellent Staff and Great Value
You're Not in Kansas Anymore!!!
I travel all of the time 5 days per week only returning home, in most cases, on weekends. I have lived and continue to live in north central Kansas, but spend more time in other states than my home state. I was pleasantly surprised at the warm welcome I received at the Tacoma, HIE. I am a Platinum Elite member with IHG because of the welcome, service, and overall atmosphere of the Holiday Inn Expresses I have visited. All have given me a warm welcome, but the Tacoma facility is a step above most. The staff shows that they truly care about their guests, regardless of where we are from. Reminding me of the old saying that a customer doesn't care how much you know until they know how much you care. That certainly applies to me.
The facility is very clean, comfortable, and modern inside the building. My rooms have been very nice and allow me to relax at the end of each day with minimal disturbances. I have yet to hear anyone above my room, which is one of my biggest concerns at night when I am not on the top floor. All these comforts do not hold a candle to the amazing staff. It was obvious to me that they were interested in providing the best service possible and interested in making my stay as pleasant as possible. Though I have been there only 2 weeks so far this trip, I am thrilled with the personal attention I have received from the wonderful staff and management at the Tacoma Holiday Inn Express. I will remain at the facility through the remainder of my current project and plan to return for next year's project. I highly recommend this facility to anyone interested in a pleasurable experience in their travels.
October 18, 2014
Rated 5.0 out of 5.0 by Kita2014 Best Value
The room was perfect and the staff was great. The room was much more than what I expected for the price I paid. As Arnold says "I'll be back"
October 16, 2014
Rated 5.0 out of 5.0 by DW12 Excellent Service
Room was very nice and comfortable. It was extremely quiet with no distractions. The staff at the front desk were friendly and went beyond expectations to help.
I recommend this hotel and will definitely stay again if I am in the area!
October 16, 2014
Rated 5.0 out of 5.0 by WT002G1 Great Place
We came here to visit our daughter for a family event at a local college. Everything went so smooth from check in to check out. The room was clean, quiet
October 15, 2014
Rated 5.0 out of 5.0 by Poosoo31 Nice, new building and great breakfast
A close walk to restaurants.
Great customer service and wonderful breakfast
October 12, 2014