Rated 4.5 out of 5 by 273
Rated 5.0 out of 5.0 by Funksters wonderful visit
We requested a specific view from our room, but when we registered they said we had been upgraded to a suite. But when we walked into the suite we noticed it was overlooking the back alley. We called the desk and was promptly moved to another room as we had originally requested when booking. The front desk went out of their way to accommodate us. We would like to especially thank Brandy for being so pleasant and helpful.
Also I want to add that the fitness center has been upgraded with free weights as well as the many workout machines. We enjoyed it every morning of our stay! Thank you!!
January 22, 2015
Rated 5.0 out of 5.0 by IHG_member28 I love this place!
This is the best Holiday Inn I have stayed in, and I travel a lot. The staff is really friendly, especially the breakfast crew. They always make sure that all the breakfast choices are stocked, coffee is filled, and everything is clean. Majority of the staff at the front desk are friendly, however, new staff members are not as professional or friendly. The only thing I dislike about this place is the parking. If you come too late, there is no parking in the garage and you have to park on the street, which is dark and creepy. Other than that, I love staying here!
January 19, 2015
Rated 1.0 out of 5.0 by Abbylove Comfortable bed and clean room
We didn't really have any complaints about the room but it was very noisy with kids running around and banging on walls. We did notify the front desk. The noise continue again after a half hour. When checking out I mention the incident again to the front desk she said she knew what kids were making the noise and she was sorry. We are planning to go back to Tacoma again but I am not sure we will stay here again.
January 14, 2015