Rated 4.3 out of 5 by 62
Rated 5.0 out of 5.0 by TootsieToo Brand New in July 2013/Across from UW and close to all that's great about Tacoma!
I live in Seattle but needed to get away for some quiet time to study and rest before a big national exam. I couldn't have been more at home without all the distractions of home. The staff was super helpful always ready to greet me with a genuine smile and eager heart to go beyond. I was blown away by their outstanding customer service- check in early, check out late, made copies for me...let me know where to order food in, no troubles about my service dog, etc. They did all this joyfully with no stuffiness or "you owe me" attitude whatsoever. I normally stay at The Murano but will glady stay here again. It doesn't have the full restaurant, bar and atmosphere of the Murano but it's clean, the staff is friendly and they have a great free continental breakfast that includes hotcakes, sausauge, biscuits, gravy, bagels, pastries, oatmeal, fruit, yogart, milk, juice and coffee. The Harmon Brewery Company, Indochine and several other restuarants and retailers are within a few blocks walking distance. Check it out and enjoy!
December 10, 2013
Rated 4.0 out of 5.0 by Faucheux Guest Experience
Very polite staff
Outside noise of north side
December 9, 2013
Rated 5.0 out of 5.0 by Jodi1213 Perfect stay
We booked at the Holiday Inn Express for 3 nights and it was well worth the money we paid. Our room was large with very comfortable beds. We enjoyed the choice of pillows we were given, as well. The complimentary breakfast was perfect for both my husband and myself. There was enough variety to make both of us happy. We worked out in the gym which had new cardio machines which is always a bonus. The gym was small, but since we were the only people working out, it didn't matter. I would recommend this hotel to anybody staying in Tacoma.
December 4, 2013