Rated 4.4 out of 5 by 454
Rated 2.0 out of 5.0 by lynn83 Not please with room and service
Stayed at this property from Sept 23 to 26th. Room doesnt look intou outside window but instead look into the mall. Room was far from lift and I am 7 month pregnant traveling with an elderly. Request to change room and only a small room available and window still looking into the mall. No choice but to change room. Then the room is on lower floor with no fridge (which the concierge didnt inform). Elderly needed the fridge for medication purpose.
Then concierge brought a fridge which was old and stinky and not cold. Request to change but they insisted the fridge is okay just need time to cool. Request to change again after 30mins and ask to bring the fridge from the original room as it was already cooled.
Overall, upset with the arrangement and service especially I am a platinum member and have stayed here before in May.
Breakfast option limited, always the same things.
October 4, 2015
Rated 4.0 out of 5.0 服务一流
前檯員工服务一流, 提供了足夠的栛助! ��量配合我的要求,
服務水平高, 誠懇有禮; 曾購買沐浴露, 購買過程非常順利, 快捷, 儘責!
October 1, 2015
Rated 5.0 out of 5.0 by tracylai CP值高 服務周到 房間安靜
當天提早到達HOTEL, 員工也即時為我CHECK IN, 當時真的很感動,因為很少在外面住會有可以提早CHECK IN入住的HOTEL. 而且也為我安排了升級房間, 也安排了較高樓層,是我在網上訂房間時的要求,他們都有儘量滿足我.而且服務周到,員工很有禮貌,房間好安靜,好舒服,我得到一個放鬆舒適且沒有受到打擾的一個睡眠!
September 30, 2015